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Reviews of Barrier Island Station, a VRI resort

2.5 out of 5
Barrier Island Station, a VRI resort
1245 Duck Rd, Kitty Hawk, NC

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 280 reviews" "
Rating 8 - Good. 104 out of 280 reviews" "
Rating 6 - Okay. 46 out of 280 reviews" "
Rating 4 - Poor. 28 out of 280 reviews" "
Rating 2 - Terrible. 17 out of 280 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Renovated units are very nice, Some have great views. Staff was very pleasant and helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a fun time and the pool was a great bonus formdays the beach was not an option.
Stayed 3 nights in Aug 2023

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

louis

Liked: Cleanliness, amenities, property conditions & facilities
Love the outer banks
Stayed 7 nights in Jul 2023

4/10 Poor

Melissa

Disliked: Amenities
The second day we had to move to another condo. Barrier Island told us it was how Expedia sent the reservation but we learned from employees that it was how Barrier Island managed the units. 4 families had to move between units I will not be staying there again.
Stayed 5 nights in Jun 2023

8/10 Good

Carissa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. My only criticism would be that we received an email 3 days before we checked in that stated there is limited bedding and to bring our own. Upon callling the front desk, we learned that there are sheets, pillows and a light blanket. The email is for those that want a comforter or multiple heavy blankets. As we were flying in to NC, we obviously didn’t bring bedding with us. Just be assured, all the linens are provided. Only beach towels are not provided but those are easily purchased if forgotten. The email was a little confusing. Enjoy the area!!
Stayed 4 nights in Jun 2023

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, room comfort
Good place in Duck NC
Indoor pools were closed “indefinitely” for construction but according to the email I was sent by the resort shortly before my stay , they were supposed to be done by fall 2022. My stay was in June 2023. Other than that, the room was nice and the outdoor pools and recreation was good. No complaints other than the indoor pools being closed which had pictures online so it was misleading.
Stayed 4 nights in Jun 2023

8/10 Good

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean but dated. Lots of steps. If you dont like steps this isn’t the place for you. Nice ocean access. Property outside needs to be cleaned up a bit. Overall would stay again.
Stayed 6 nights in May 2023

2/10 Terrible

Lex K

Stayed 3 nights in May 2023

10/10 Excellent

Dwayne

Liked: Cleanliness, property conditions & facilities
I really loved the peace and quiet of the resort property
Stayed 2 nights in Mar 2023

8/10 Good

Teresa

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
I liked the location. Close to alot. Very outdated and furniture and carpet was very dirty
Stayed 5 nights in Aug 2022

6/10 Okay

Sonja, Fayetteville

Travelled with partner
Liked: Cleanliness, amenities
The unit seemed pretty clean. However, it is severely dated and in need of repairs and updates. There are a lot of dangerous angles, especially going on the deck. The roofline is down at head level, and if you aren't paying attention, you can seriously hurt yourself. Overall it was ok, but could definitely be very nice with repairs. Also, if you have trouble climbing stairs, this is NOT the place for you!
Stayed 7 nights in Aug 2022

10/10 Excellent

Giulianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful resort! The staff is so nice ! . The apartments are homey and cozy. the beach access is a great location. Everything was perfect, thank you so much!
Stayed 6 nights in Aug 2022

6/10 Okay

Gerry

Liked: Amenities
Location is great. Property is in need of much updating
Stayed 7 nights in Aug 2022

4/10 Poor

Deborah

Travelled with family
Disliked: Cleanliness
Photos deceiving
The property was unsightly in certain areas. The room was dated, unclean filters and dirty. Staff were very friendly.
Stayed 7 nights in Jul 2022

8/10 Good

Mary

Travelled with family
Liked: Amenities
The area and the pool
Stayed 3 nights in Jun 2022

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Barrier Island Station is in a unique location, it's located between the sound and the ocean off NC 12, with easy access to either or. It is also located about 2 miles from downtown Duck and all the shops. They have easy access to the ocean and their pool within the property and plenty of parking if needed. Barrier Island has a Snack shack located by the pool and a coffee shop located at the front of their property off NC 12, they have games and activities located throughout their property, we enjoyed our stay.
Stayed 4 nights in Jun 2022

6/10 Okay

tammy, leesville

Travelled with group
Disliked: Property conditions & facilities
The floor was unlevel as if the condo had shifted. Upstairs and downstairs. Not too reassuring as you’re walking around. We were up several levels so that made it worse.
Stayed 3 nights in Apr 2022

4/10 Poor

Carly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It rained during our stay and the window leaked, leaving our clothes soaked. We were expecting 2 beds per room, and there was only one in each. There was black mold on the walls , and part of the floor in the master bedroom was rotting through. When we expressed our concerns, nothing was done.
Stayed 4 nights in Mar 2022

10/10 Excellent

Travis

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Betty

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great to be able to walk on the beach. Close by dining options and local history
Stayed 3 nights in Oct 2021

10/10 Excellent

Annette

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Liked the setup of the unit I rented. Excellent location. Close to the beach. Nice shops and restaurants close by. Beautiful pool with plenty of outdoor activities
Stayed 3 nights in Oct 2021

2/10 Terrible

Kay

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Close to beach. On second night there the hot water heater burst an shot water out of the ceiling onto the dining room table and surrounding floor. Had to wait for maintainence since it was after hours. Turned our water off all night. Moved us the next day. Well we moved ourselves basically. Way up on top floor again. I had asked for a bottom unit sick I had hip surgery in July. Not too acommadating. Basically another dirty room with spiders and water bugs. 😫😫 I couldnt wait for our vacation but then couldnt wait to leave. Never Again!! Clean your resort up!! I might be more accomidating for the ADAMS FAMILY!!😡
Stayed 7 nights in Oct 2021

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time at this
Stayed 3 nights in Sep 2021

4/10 Poor

Cindy Lynn, Huntingtown

Travelled with family
Disliked: Property conditions & facilities
Good...the resorts pool and other amenities were very nice. Bad...the room smelled very bad (like cat urine) and there was toothpaste in the sink. They did come in and try to fix the issue, (cleaned the unit and used an instrument to get the smell out), but the smell was back by the end of the day.
Stayed 3 nights in Sep 2021

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Sep 2021

8/10 Good

David

Liked: Cleanliness, room comfort
Nice resort and base for exploring upper OBX.
The unit was very nice, especially since we booked it at hotel rates. Having read a previous comment about roaches, I was glad to find there were none, and to learn that they only have a problem when they're driven in from the beach during storms. Their monthly pest control seems effective.
Stayed 3 nights in Sep 2021

2/10 Terrible

Sandeep Kumar Reddy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There were a lot of bugs on the door. The house condition is pretty bad for staying. The cleanliness of the house is below average. The response from the management is very slow.
Stayed 3 nights in Aug 2021

4/10 Poor

Ramona

Travelled with family
Disliked: Cleanliness, amenities
disappointed, unit smelled musty,
Stayed 3 nights in Aug 2021

6/10 Okay

Concepcion Tello

Stayed 4 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon checkin we were given 2 keys, one did not work. Upon entering our unit, we were greeted with a major leak in the ceiling of the living room. The carpet was completely soaked. Apparently, this had been a problem because they had screwed in a board in the ceiling to hold it up. The screws were coming out. The unit looked like it hadn’t been maintained since the 1970’s. Nothing in that unit looked liked the pictures we saw online! We called the front desk, asked to moved, but she informed me that they are fully booked and maintenance would be out. Maintenance came, brought a dehumidifier, and got some of the water out as best they could. Later that afternoon, after washing my infants bottles, a puddle appeared in the kitchen floor. Called front desk, maintenance again comes and eventually fixed the sink. That evening I pulled out the sofa bed for my 12 year old to sleep on and there are chip crumbs all over the couch, a squeaky toy under the couch, and the mattress looked like it had been there for 50 years. 2 days later it rains, and water is dripping from ceiling again. It was evening, front desk line sent me to security of which he informs me maintenance has gone for evening, but he would be sure to let them know in the morning. Maintenance came at 8:45am the next morning, our checkout day. This gentleman apologized for the conditions we had to stay in and said the ceiling could give way any moment. He said he would speak to GM. Unit 109 should never be rented!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a time share property that had lady minute cancellation that I was fortunate enough to see on your App. BEST VACATION EVER FOR MY HUSBAND & I. We wanted to book it again but they said it was a unique situation & we got lucky…. THANK YOU EXPEDIA ❤️
Stayed 3 nights in Jul 2021

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE! AWFUL, DIRTY, RUDE STAFF
Absolutely HORRIBLE! Booked for 3 nights, only to be told on the third night we would have to move to a different unit bc the owners are coming in. So I would have to move my family of 5, all of our things, food, etc. Was told this was a “courtesy.” Apparently they don’t know the definition of courtesy. Then told us we would have to stay on the property til they were ready to move us, it didn’t matter if we had plans to be off property doing things. The staff at the desk were extremely rude and refused to take responsibility saying it was Hotels.com fault. It’s not, they tell the site what’s available and the site books it with no knowledge that renters will get moved around inconveniently and treated awful. It ruined our entire stay. let’s add that the deck was covered in algae, mold, and bugs. The entire place is extremely outdated and uncomfortable. The pool is about the only thing this place has going for it. HIGHLY DO NOT RECOMMEND!
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service
Bad stay honestly - we booked via expedia for a 3 night stay, but the moment we checked in they mentioned something that this was a time share and hence had to move us from 506 to 703 after the 1st day. This really tied us up in moving around freely and repacking and reloading stuff to the new unit. Once we got to the new unit, multiple things were broken - door, bathroom lock, dishwasher had to be replaced etc. The maintenance personnel were very quick and got those fixed though. Again, the overall front office staff was rude and unfriendly. The area and rooms aren't very clean either with smell and swarming insect droppings. I wouldn't recommend this. Sorry!
Stayed 3 nights in Jul 2021

8/10 Good

Kelly

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jul 2021

6/10 Okay

Charles

Liked: Room comfort
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with your family for the price, just a short walk to the beach. Food and shops close by.
Stayed 6 nights in Jun 2021

2/10 Terrible

Judd

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Unfit for humans
The unit had dead bugs all over and hair on the floor and in the tub area. We refused to stay even 1 night even though we had planned to stay for 3 nights. We went to a hotel.
Stayed 3 nights in Jun 2021

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived me and my kids were put in a room with no working stove and some bugs in the room. We thought we could make the nest of that room. Only intill the morning at 9:30 the office tells us we have to repack everything and move to a whole other location. Which was another building up three long flights of stairs. I explained I was disabled and have a handicap in my foot where I’m not able to do stairs. They said that’s your problem. This is the only room we have available. I asked for some assistance with moving my bags as I also had two children with me. Walter the owner said he would help. He picked up one piece of luggage and said he would come back for us and the rest of our things but never came back. We had already been on stand by all day waiting for this other room. We then made our way to the other building to find out it was infested and I mean infested with bugs. I’ve never seen so many bugs in my life. Ever bug imaginable. The front door was covered inside and out with bugs. Everyone you walk in and walk out you got a nice mouthful and hair full of them. My kids we extremely scared to even enter. When we got inside the ceiling had a bad infestation of spiders and flying bugs. It was covered like a beehive. The beds had bugs in them. There were dead bugs everywhere too, because there were so many. When I asked the front desk on more than one occasion that they need to exterminate and move us they didn’t do anything. This was the worst trip!
Stayed 3 nights in Jun 2021

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations.
Awesome. Great deal for a great place. Everything you could ever want in a family vacation.
Stayed 3 nights in Jun 2021

6/10 Okay

Steven Kyle

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 5 nights in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Timmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was beautiful and views and beach were excellent. Best place i have ever stayed for the price by far.already planning on going back
Stayed 3 nights in Apr 2021

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven
It was beautiful ,comfy, well taken care of and so utterly relaxing. The on site staff was very helpful.
Stayed 3 nights in Apr 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blankets were not supplied and no additional toilet paper. We were told it was because of Covid. Not sure why because blankets are washed like sheets and there isn’t a toilet paper shortage. Unit was dated but clean. No sports equipment provided again because of Covid. I think a sanitizing station would work in this case.
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. It started when we arrived and we checked in with security and asked if there was a code dor the indoor pool and arcade room, the building with all the ameneties. They told us that the building was knocked down and will be rebuilt. This was not mentioned in the description online. The ameneties is why we chose this place. The apartment has never been renovated. Tubs backed up with water while taking showers. There are bugs throughtout the place. When we first arrived we found many rodent droppings in the kitchen cabinets. We contacted the office and they sent someone out the next day. We showed the guy the droppings and he said let me see what the boss wants to do and ledt. No one ever came back or contacted us. Worse place ever! DO NOT STAY THERE!
Stayed 3 nights in Mar 2021

4/10 Poor

Bob, Greensboro

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an honest review..I read the other reviews prior to booking. I knew the property was dated and I read reviews about getting additional charges at check in....well, I called and emailed the property prior to checking in but I was still charged a cleaning fee of $125 and a resort fee of $25 upon check in. They charged me even after I showed them the email I received from the property stating all fees have been paid. Since I was on vacation, I did not make a scene and simply sent another email to the Resort and I received a response the next day by telephone. I was told they would refund the $150 because they stated I was not aware of the additional fees....no apology. With that said, I only received my refund because they got caught. As for the property, it is as described by almost all the reviews...The property is in dire need of updating but it is acceptable for the price. However, based on the shady check in process and possible criminal actions by adding charges not noted by the property....I can not recommend this property. In fact, STAY AWAY!
Stayed 3 nights in Mar 2020