Khoustouliana Holidays from £503

This hotel has the makings of a great place to holiday. It is close to the resort, just a five minute walk on the flat. The rooms are adequate, may be not 4* and quite dark, certainly not as they appear on the website. Breakfast is ok but is the same every day and after a week is a bit repetitive. Bathrooms great as not all in Greece are. Main letdown was the sunbeds which were very uncomfortable and need replacing to a 4* hotel standard. There isnt enough of them either, but there isn't enough room at the pools for all the sunbeds they need for 100 plus bedrooms.

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.

Naiades Boutique Beach Hotel is finished to good taste and a high standard, and we really enjoyed our time here in September 24. We loved the quiet and relaxing setting, and dining and sunbed area set on a private beach front. It's perfect for getting away from everything, and a few km from Plaka and Elounda in either direction. The breakfasts were amazing as were the staff who couldn't do enough for us. In particular Eirini went above and beyond to make sure our stay was comfortable and special. We'll be back one day !

Great hotel on beautiful area. Pools were fantastic and food was really good. Friendly staff - excellent experience