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"Great staff"

"Perfect stay and will choose this hotel the next time I’m in town. Thank You. "

"Great staff and great place. My only gripe was that the showers were not always hot. Thats important to me in the heart of winter. There was no lift (elevator), so maybe not your first choice if you struggle with stairs."

"Just stayed for one night but friendly staff and comfortable rooms and breakfast was good:)"

"Good"

"Great stay. Really good service."

"Staff are friendly and helpful, rooms are comfortable, the restaurant is perfectly adequate given there is a full-scale war raging. "

"They gave away my reserved room. "

"Please note that Google Maps shows the wrong address of this place. It will take you to Sumska 52 and not 53! These have 7 min walk in between. You need to Google for Vodafone Sumska 53 if you want to find the place. This place will not let you in after 20.00 even if you agree beforehand! They said yes no problem, then it turned out it was a problem when I arrived in the Airport. They do not speak English and do not know how to communicate, not even hotels.com could reach them. So please do not...

"I had a good stay and the location was good."

"I literally found this flat the day before arrival. Our hosts were two of the finest hosts I have rented from. Very nice apartment. Good design and clean. Perfect for 1-2 people. Metro station and couple large grocery stores within few minutes walk, and nice mini-market across the street, so convenient location and also quiet area. Will definitely stay again next time in Kharkov."

"A very nice hotel with plenty of amenities. You need to stay a couple of nights to take advantage of all of them. A very nice restaurant and an excellent staff. "

"Professional stuff made stay pleasant and comfortable. "

"It was excellent time, with good staff service."