Indoor spa tub
Check availability

Reviews of Rodeway Inn Near Mt. Rushmore Memorial

2 out of 5
Rodeway Inn Near Mt. Rushmore Memorial
908 Madill Street, SR 40 E., Keystone, SD

Reviews

6.0
Rating 10 - Excellent. 52 out of 446 reviews" "
Rating 8 - Good. 114 out of 446 reviews" "
Rating 6 - Okay. 105 out of 446 reviews" "
Rating 4 - Poor. 88 out of 446 reviews" "
Rating 2 - Terrible. 87 out of 446 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast provided with a cheese omelet. Very friendly proprietor. This motel is in a quiet area of town. This is no longer a Rodeway Inn--it is called the Royal Inn.
Stayed 2 nights in Jun 2022

6/10 Okay

Sherri

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not very happy. Expected one type of hotel got something else. Room is extremely crampped with to much funiture in the room for the size. It was very depressing.
Stayed 3 nights in Jun 2022

8/10 Good

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean nice pillows
Stayed 1 night in Jun 2022

8/10 Good

Caryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the places we wanted to visit
Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Keystone SD
Check in was exhausting as the clerk spoke limited english. The whole building was permeated with the odors of onion and curry. The door to the room appeared to be forced at one time. 3 drawer dresser was completely missing a drawer and of the 2 remaining drawers, only one drawer had a handle. The bath tub drain would not close for a bath. Overall i would not recommend this establishment to anyone
Stayed 1 night in May 2022

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointment
The hotel was not clean. The carpet was torn. The toilet ran continuously. The sofa was broken and dirty. The pillow cases had stains. The bed was comfortable. The continental was not next to nothing. Nothing fresh.
Stayed 3 nights in Sep 2021

2/10 Terrible

Katherine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water running out of my faucets in the sink and the morning after our first night was the color of coffee. Same with the water in the toilet. When I asked the clerk at the front desk for another room, I was told all the rooms had the same problem and it was a city problem, not a hotel problem. Then was told to - “just run the water and it will clear up.” 1/2 hour later the water wasn’t running clear and it left behind a nice layer is sediment. When I reported the clerk’s solution didn’t work and asked for another room, my request was again refused. Finally decided to go to another hotel for the rest of our stay, then had to argue about a refund for the next two nights because we didn’t cancel within 24 hours of staying there. We pointed out we planned to stay there, but we couldn’t shower or brush our teeth in the room provided and the establishment refused to give us another room. Again we were told the water was a city problem, not his. Btw, when I showed pictures to other patrons I passed in the hall, they told me their water looked nothing like what was coming out of my faucets. Also there were rooms listed on the website as available for that night, so we could have been given another room.
Stayed 3 nights in Sep 2021

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here
Do Not stay here!! Bed was uncomfortable, towels were dingy, shower curtain was stained, rooms smelled musty. Carpet was torn and dirty. Outlets were overloaded. Things in the room were broken (I.e. hairdryer), hot tub has been out of order for months (but no sign), free breakfast was almost non existent.
Outside landing
Carpet
Carpet
Outlets
Stayed 3 nights in Sep 2021

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
Disappointed in the state of the hotel. Missing drawer knobs, stuck faucet handles, stiff beds, 15 channels on the tv, warped carpet
Stayed 1 night in Sep 2021

6/10 Okay

Rosa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cleaning crew was very friendly and okey and very helpful. The room though needed attention to such as broken faucet handle, no cable , no closet , no iron very old and needs updates on carpet .
Stayed 4 nights in Sep 2021

2/10 Terrible

Lisa

Stayed 1 night in Sep 2021

2/10 Terrible

Gina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building smelled of mold, the cable wouldnt work and when we called the office they said there wasnt anything they could do. They wouldnt even come and help. The table top wasnt secured and everything we put on the table fell off and some of our stuff broke. The vending machines didnt work. When we waited until 930 am after the pool area opened to get in the hot tub it wasnt working. The general cleanliness of the room was very gross.
Stayed 1 night in Sep 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Trevor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was very little with which to like about this property. The bedding was OK, though a bit stiff (I know some people like different levels of comfort here), but the kicker was not this. It was multiple items, including a lack of claimed amenities, breakfast was extremely poor, and the room had many flaws. To go in more detail about each: -room... --power socket near sink was blown out (black "ash" around top socket) --bathroom overhead light lacked cover, exposing the inside cannister allowing for dust and other air particles to collect inside (...fire hazard?) --it appeared as though mold (black mold?) was collecting on the top rim of the shower lining and around the shower hanger and shower spout -amenities: --the same white vehicles were parked in the under-hang of the luggage drop off area, closing off any convenient unloading or loading (from what I can gather, these were the owner's vehicles) --ice machine was out of order (looked quite dilapitated) --pool/hot tube were closed for the season (if this was the case, this should have been updated on the booking website) --breakfast - website said "Free Continental Breakfast", but what this consisted of was sugary cereal & milk, and then sliced bread with peanut butter; one morning there was no milk available and then the other morning there was only a few slices of bread remaining Needless to say, this was a far cry from what I was certainly hoping for my small family. Some of these things I hope are quickly fixed.
Stayed 2 nights in Jun 2021

2/10 Terrible

Lluvia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door didn’t lock and the guy didn’t do anything. No towels and the wrong room was given. I paid for a double and got a single
Stayed 2 nights in Sep 2021

4/10 Poor

Annemarie

Stayed 2 nights in Aug 2021

2/10 Terrible

Kristie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the worst “hotel” I’ve ever stayed at. This is truly a roadside motel in desperate need of an update. The towels were stained. The room was extremely small. There was an extension cord attached to the bed. The carpet was disgusting. If I would’ve paid $59 for the room I wouldn’t mind but I paid much more than that. It is very close to Mt. Rushmore and that is the ONLY positive thing I have to say about it. The air conditioner was basically non existent. I would’ve opened the window but I was too scared. The room across from us has damage to the door where it had been prayed open. Do Not stay at this hotel!
Stayed 1 night in Sep 2021

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room but nothing fancy
Room was clean but several items in room needed to be repaired. Hotel quiet. Would have liked some fruit at contentiental breakfast
Stayed 6 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor Condition, friendly staff
Staff was friendly but the hotel itself is in poor condition. It smelled awful, there was black hair left in our bathroom, vent didn't work, window was disgusting. Breakfast had minimal options but the smell of the place bothered us the most. You get what you pay for but for close to $150/night I expected better.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay on a Harley
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water was brown, floors were dirty
Stayed 1 night in Aug 2021

10/10 Excellent

Joy

Stayed 1 night in Aug 2021

2/10 Terrible

Teresa

No one should stay here!!!
Everyone very definitely unhappy very dirty and room was totally disgusting!! Hot tub was not working and dirty pool was cold and full of salt will not recommend for no one and asked for a discount for being so dirty and said no if I had somewhere else to go I would have pissed with this stay
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lets start with the clerk didnt have enough money to give me the change back for they payment of my room..said he would bring it by later...never saw the guy again...only 3 bucks but still....floors werent clean...had hair all over them...had to track down towels to take shower...were only given 2 small ones...swimming pool looked nice but then i turned and saw the condition of the hot tub and decided against getting in the pool...with a little effort it could be a nice place to stay...but i wont be back...not for that price
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at this filthy place. It was a horrible little room disgustingly dirty. The staff were very rude and argumentative. Would not refund any amount of our deposit. DO NOT STAY At This Disgustingly dirty place!!!!!!!!!
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
mountainside
Stayed 4 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgusting hotel I've ever been in in my entire life. It was so bad it almost ruined it entire vacation. I wouldn't wish my worst enemy to stay here.
Stayed 2 nights in Aug 2021

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent hotel, definitely needs some updating on couches, beds, but it was clean and comfortable
Stayed 1 night in Aug 2021

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely disgusting hotel
Nastiest hotel I’ve ever almost stayed in. Couldn’t find anyone working there and when they finally showed up he rushed us through our checkin so he could get back to eating. When we got to our room it looked like someone had walked on the bed with extremely dirty feet. When we called and asked for new bedding the guy came and said it was “burn marks from the washer”. We immediately checked back out. When we told the guy why we were checking out he responded with “we hear that a lot. Maybe if you complain to hotels.com you’ll get some money back”. Highly recommend you spend the extra money and stay somewhere else!!! This place was disgusting.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The facility is a older but it was clean. Great for a budget stay.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty with mold in the bathroom, a broken toilet seat that didn't get repaired making the toilet unusable for my wife. The shower controls were broken. Mold in the shower. Also unusable. This room was by far the worst on I have been in!
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Beds are in need of replacement. Breakfast is cold omelletes and cheap tiny muffins. Dingy place altogether.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Clean or Safe
We booked this place a month ahead of our trip. Pictures looked good & there was a pool. When we arrived the place looked really rundown & we hadn't even stepped in the door to check in. The room was not a typical rectangle but an odd shape. Both queen size beds could not see the TV. It smelled damp. There was long black hair everywhere in the bathroom, on the walls, side of tub & on the towels. The shower curtain rod was broken and rusty. The hottub was just full enough to cover the jets in the wall. Kids jumped in the pool and got right back out stating it felt gross and slimy, they wanted to go back to the room. Just did not feel safe in this hotel with my family. We did not stay the second night & got out of there as quickly as possible the next morning. Do NOT recommend!
Stayed 2 nights in Jul 2021

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very reasonably priced compared to other options in the area. Hotel was clean.
Stayed 4 nights in Jul 2021

6/10 Okay

Antonio

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope
Not enjoyable. The room smells weird. The customer service is horrible. We asked for the sink to get fixed, the next day, when it wasn't, we asked about it again and they got really upset with us. The breakfast is awful! Muffins and toast are left out without being covered. Forks and spoons are unwrapped and stuffed in a container where everybody is touching. If there is no other place to stay, just go to Rapid City. It's pretty close.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond disappointing
First room key did not work, then the owner attempted to give us a room that someone was already in. 3rd room had a huge bed bug under the pillow. Luckily we checked before laying down for the night. Left immediately.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but the place was not. The kids went to swim but the pool was filthy. The pillow cases on my bed had stains. We will not be staying there again.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Great location! However, rooms are NOT cleaned daily (=limited housekeeping, rooms cleaned once per stay). If you stay longer trash will accumulate. Reception is most often not occupied even not during their operational hours and you have to call someone to attend.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
With a rating of 5.6/10, this hotel was a bit of a disappointment. We arrived before the "closing" time but had to call to be let into the office to get checked in. We did not receive a friendly welcome and were not given any instructions on when the pool/hot tub closed when breakfast was, or even when the check-out time was. After getting our room keys, we entered into a poorly put-together room with damp carpets, a very low-lying bed, and a musty smell that would not go away even with the window open. As we were bringing our luggage into the room from the side entrance, the door was not locked and did not require any kind of hotel key swiping to be opened. To try and make the best of the situation we went to the pool and hot tub only to find the hot tub dirty and not working while the pool was filled with a bunch of kids. Breakfast was very minimal and required heating up with the guest room microwaves. The positives to the stay were the proximity to Mount Rushmore, the rainstorm that night, and being in the mountains. The pictures were very misleading for this property and are believed to be for the presidential suites, not the standard rooms.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The carpet in our room was damp after a heavy rain.
Stayed 2 nights in Jul 2021

6/10 Okay

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Power outlets hanging out of the wall when we asked the guy to come in because we had no power to the microwave he said the microwave was broken when we pointed out the exposed outlet to him he says well I’m the electrician and the rooms were the smallest we’ve ever encountered
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very accommodating. Building and room needs some updates and improvements. Room was very small. Breakfast was better than just a grab and go.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service
Cute little but no cable that said was there but none came in only local could be cheaper rate prices a little high for what you get
Stayed 2 nights in Jul 2021

6/10 Okay

Tamra

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Ok for one night.
We had the presidential suite, (Haha) two queens and a hide a bed that was very uncomfortable. My grandson didn't sleep well at all. It had a smell throughout the hotel, the pool was closed and I picked it so they could swim, that was disappointing. The breakfast was very minimal, not much at all in the way of food. The gentleman at the desk for very nice and the location is convenient.
Stayed 1 night in Jul 2021

6/10 Okay

Muey C

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2021

4/10 Poor

Greg

Disliked: Property conditions & facilities, room comfort
Highly overpriced accommodation. A very small room with damaged carpets and walls. Exterior stairwell has a number of issues including damaged carpet on steps.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 2 nights in Jul 2021