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Reviews of OYO 90080 Kay Inn Kerteh

2 out of 5
OYO 90080 Kay Inn Kerteh
860-3, Taman Kijal Mentauh 2, Dungun, Kerteh, Terengganu

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Hezam

Stayed 3 nights in Dec 2023
Response from Ammy on 25 Feb 2024
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Norsiah

My booking with u was confirmed by when i reached there the rooms all occupied.no rooms available snf my credit card already debited.i want my money refunded asap
Stayed 1 night in May 2023
Response from Ava on 18 May 2023
Sincere Apologies, Norsiah! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Ava

4/10 Poor

Koshy

Travelled with family
Disliked: Property conditions & facilities
Bed and sheets were clean. But the sink was clogged. Walls, ceiling cracks and floor need to be repaired.
Stayed 1 night in Mar 2023
Response from Eva on 15 Mar 2023
Sincere Apologies, Koshy! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Eva

10/10 Excellent

Shahafizi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Cheshta on 30 Jul 2021
Hi, Shahafizi! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple stay if for business trip.
Stayed 1 night in Jun 2021
Response from Marie on 24 Jun 2021
Thank you for your appreciation, We hope to give you a consistent service every time. Regards, Marie!