Title: The Santai by LifestyleRetreats Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Santai by LifestyleRetreats Luxury condo resort with free valet parking and spa services ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8700000/8690200/8690157/b6931d11.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/2615a89a-e32f-40b6-b92e-300afbf760f8-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby](https://images.trvl-media.com/lodging/9000000/8700000/8690200/8690157/0b1b6d96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining](https://images.trvl-media.com/lodging/9000000/8700000/8690200/8690157/e4841e69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8700000/8690200/8690157/92cd5e26.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies The Santai by LifestyleRetreats is minutes from Canggu Square and Berawa Beach. Guests enjoy Asian cuisine at GONG Restaurant and coffee in the garden at the on-site cafe. The property features an outdoor pool, bicycle rentals, and daily manager's receptions hosted by staff. VIP Access 9.8 Exceptional ## Popular amenities - Breakfast available - Room service - 24/7 front desk - Spa - Pool - Kitchen £175 includes taxes & fees 14 Nov - 15 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=8690157&PinnedHotelID=8690157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=8690157&PinnedHotelID=8690157&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=8690157&PinnedHotelID=8690157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=8690157&PinnedHotelID=8690157&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8690157&PinnedHotelID=8690157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8690157&PinnedHotelID=8690157&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=8690157&PinnedHotelID=8690157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=8690157&PinnedHotelID=8690157&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Two Bedroom Private Pool Villa | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8700000/8690200/8690157/8ab4ae4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Private Pool Villa ### Highlights Furnished lanai Separate dining area Separate sitting area Private pool Air conditioning Free cots/infant beds Kitchenette Fridge - 3767 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed and 2 Single Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8700000/8690200/8690157/e52cf10d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Private Pool Villa ### Highlights Furnished lanai Separate dining area Separate sitting area Private pool Air conditioning Free cots/infant beds Kitchenette Fridge - 6458 sq ft - 3 bedrooms - Sleeps 12 - 2 King Beds and 2 Single Beds ![One Bedroom Private Pool Villa | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8700000/8690200/8690157/0e3ddede.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Private Pool Villa ### Highlights Furnished lanai Separate dining area Separate sitting area Private pool Air conditioning Free cots/infant beds Kitchenette Fridge - 3767 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKerobokan-Hotels-The-Santai.h8690157.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKerobokan-Hotels-The-Santai.h8690157.Hotel-Information) ## About the area Umalas, a neighbourhood in Kerobokan, is home to The Santai by LifestyleRetreats. Canggu Square and Desa Potato Head are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Berawa Beach and Batu Belig Beach. Canggu Beach and Nelayan Beach are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Kerobokan travel guide](https://www.expedia.co.uk/Kerobokan.dx6049350) [View more Condo resorts in Kerobokan](https://www.expedia.co.uk/Kerobokan-Condominium-Resorts.d6049350-aaCondominiumResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.65144%2C115.15711&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XyS9VgprQArlx845KLA8WojtBTM=) Jalan Bumbak No. 88A, Umalas, Kerobokan, Bali, 80361 ### What's nearby - Canggu Square - 4 min drive - 1.4 miles - Berawa Beach - 5 min drive - 2.0 miles - Nelayan Beach - 6 min drive - 2.2 miles - Canggu Beach - 6 min drive - 2.2 miles - Echo Beach - 7 min drive - 2.6 miles ### Getting around - Denpasar (DPS-Ngurah Rai Intl.) - 37 min drive ### Restaurants - ‪The Meat Emporium - ‬3 min walk - ‪Warung Sundari - ‬5 min walk - ‪Satoshi - ‬4 min walk - ‪Unibowl - ‬1 min walk - ‪Kobu Coffe and Eatery - ‬6 min walk ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### The Santai by LifestyleRetreats Luxury condo resort with free valet parking and spa services Along with an outdoor pool, this condo resort has a restaurant and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, free use of bicycles and concierge services. Each condo provides an LED TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Conveniences include a sofa bed and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. The Santai by LifestyleRetreats offers 11 air-conditioned accommodations with iPod docking stations and video game consoles. Rooms open to furnished lanais. This accommodation has separate sitting areas and is furnished with single sofa beds. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Accommodation at this 4.5-star condo resort has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Kerobokan condo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Recreational amenities at the condo resort include an outdoor pool and complimentary bicycles. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves by indulging in the on-site spa services. ### Awards and affiliations Eco-certified property This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Children’s area](https://images.trvl-media.com/lodging/101000000/100970000/100967200/100967102/f5968822.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AYANA Segara Bali Jimbaran Bay - On private beach - Pool - Spa - Kids pool 9.6 Exceptional 56 reviews £211 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=100967102&PinnedHotelID=100967102&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/16000000/15700000/15696800/15696766/7947a680.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Theanna Villa and Spa Canggu Batu Bolong - Pool - Kitchen - 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Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 637 reviews £193 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=11210559&PinnedHotelID=11210559&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool - Spa services ### Internet - Available in the condo: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Car required - Free self parking on site - Free valet parking on site - Limited on-site parking ### Family friendly - Babysitting (surcharge) - Children stay free (see details) - Free cot ### Restaurants on site - GONG Restaurant ### Kitchenette - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Freezer - Hob - Ice maker - Microwave - Refrigerator - Water dispenser ### Dining - Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: IDR 420,000 for adults and IDR 210,000 for children - A coffee shop/cafe - A restaurant - Limited room service ### Bedrooms - Bedroom - Premium bedding - Single sofa bed ### Bathroom - 1 bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Slippers - Toothbrush and toothpaste - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - 40-inch LED TV with premium satellite channels - IPod dock - Library - Video game console ### Outdoor areas - Barbecue grill - Furnished lanai - Garden - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Desk ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - No lift - Wheelchair accessible (may have limitations) - Designated smoking areas (fines apply) ### Services and conveniences - 24-hour front desk - Concierge services - Free bottled water - Free grocery shopping service - Housekeeping (daily) - Iron/ironing board - Luggage storage - Multilingual staff - Phone - Porter/bellhop - Safe - Tour and ticket assistance - Turndown service ### Location highlights - In a village ### Things to do - Bicycle parking - Free bicycle rentals - Hiking/biking trails nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 11 units - At least 80% lighting from LEDs - Bicycle parking - Built in 2014 - Eco-friendly cleaning products used - Free bicycle rentals - Garden - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 16 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation ### Renovations and closures In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately IDR 420000 for adults and from IDR 210000 for children - Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property uses eco-friendly cleaning products Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is required for transport to and from this property ### Property is also known as Santai Hotel Seminyak Santai Seminyak Santai Villa Kerobokan Santai Kerobokan The Santai Bali/Kerobokan ## Frequently asked questions ### Does The Santai by LifestyleRetreats have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at The Santai by LifestyleRetreats? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at The Santai by LifestyleRetreats on 14 Nov 2025 start from £174.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kerobokan-Hotels-The-Santai.h8690157.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Santai by LifestyleRetreats pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Santai by LifestyleRetreats? > Self-parking and valet parking are free at this property. ### What time is check-in at The Santai by LifestyleRetreats? > Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at The Santai by LifestyleRetreats? > Checkout is at noon. ### Does The Santai by LifestyleRetreats provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies. ### Where is The Santai by LifestyleRetreats located? > This family-friendly Kerobokan condo resort is located in Umalas, within 3 mi (5 km) of Canggu Square, Batu Belig Beach and Berawa Beach. Nelayan Beach and Canggu Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Santai by LifestyleRetreats Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 7.2 Location ### 9.8 Staff & service ### 8.8 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 67 8 - Good 13 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ### 10/10 Excellent #### SHINJI 15 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good: breakfast, room size, staff hospitality Bad; far from airport than expected, noisy along with main road ##### SHINJI Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### S 3 Dec 2024 Liked: Cleanliness, room comfort, communication #### Excellent service! Location of the Villa is very convenient and centralised. One of the most beautiful Villa in Bali. Staffs were extremely helpful and nice especially Ms Ayu. Was down with Bali Belly and the team really showed their concern and provide us with the best hospitality. Excellent. ![](https://a.travel-assets.com/ugc/hotel-reviews/2BCFC308EF39A9595BC10E1CB803ACCB466662571733222630237.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3AF0114016C9C11ECC7E024709AFA497BA9D0B5F1733222629892.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### S Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Gokhan 26 May 2024 Disliked: Cleanliness, room comfort, communication #### Very noisy place The facility is very good, but the location and the service is very bad. It is very noisy! We stayed in three different hotels in Bali, this one was the worst one. ##### Gokhan Stayed 3 nights in May 2024 ### 8/10 Good #### Catharine 9 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff are lovely, really accommodating and will help in any way they can. It is a beautiful set up, although could do with a bit of renovation. The outdoor bath is a lovely idea but we didn’t use it because it was too old and dirty. The area is very busy and like most busy areas in Bali, pretty dirty and noisy. This hotel is particularly noisy on a Saturday night when we got no sleep at all. The overall though is if you want a decent hotel with amazing staff and this is the area you want to be in, it is great. ##### Catharine Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### MIYA 2 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 本当に最高でした！強いて言うならプールが冷たくて子どもたちは辛かったようですが、それでも遊び尽くしました！ 周辺にもカフェなど食事できるところもあるし、コンビニもあって、不便はなかったけど、歩道とかは少なく、まだまだ整備されてない地域なので周辺を歩いて散策したら...とかは出来なかったです。 ##### MIYA Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Ola 7 Feb 2025 Liked: Cleanliness, room comfort, communication #### Great place to stay What a great place. First of all the staff, very nice, very professional and responsive. The villas are big, with a comfy bed and with a nice big pool to use. The breakfast has a lot of very tasteful options and can be delivered every morning to your villa. Massage at the villa was also great. There is a number of nice restaurants in the area within walking distance. The only issue was the Wifi, it was slow and need improving. ##### Ola Stayed 5 nights in Jan 2025 ### 8/10 Good #### Grant 8 Dec 2024 Liked: Cleanliness, room comfort, communication ##### Grant Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Mathias 15 Sept 2024 Liked: Cleanliness, room comfort, communication ##### Mathias Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### keitaro 31 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication 綺麗 ##### keitaro Stayed 2 nights in Jun 2024 ### 8/10 Good #### Akane 27 Jul 2024 Liked: Cleanliness, communication ##### Akane Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### KOBAYASHI 28 Mar 2024 Liked: Cleanliness, room comfort ##### KOBAYASHI Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### CHAMI 25 Feb 2024 ##### CHAMI Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Brenda 9 Jan 2024 ##### Brenda Stayed 6 nights in Dec 2023 ### 10/10 Excellent #### Dato Adam 12 Sept 2023 ##### Dato Adam Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Kevin 7 May 2023 ##### Kevin Stayed 4 nights in May 2023 ### 10/10 Excellent #### Valerie 20 Oct 2020 Liked: Cleanliness, room comfort, communication #### Magique Fantastique Excellent séjour, surclassé.Trop beau!les gens sont gentils.Voyage de Noces Inoubliable ##### Valerie Stayed 3 nights in Oct 2020 ### 10/10 Excellent #### Benito 1 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and hospitable staff. Cooking class is a must try. ##### Benito Stayed 5 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 6 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Kwonyoung 10 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 깨끗하고 훌륭한 숙소 전반적으로 깨끗하고 넓은 개인 풀, 정리 잘 되었습니다 , 마트 가거나 스미냑 중심지 갈 경우 차량 예약해서 편하게 갈 수 있습니다 딱 하나 단점은 화장실이 실외에 있는 점, 모기 물렸습니다 ##### Kwonyoung Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 6 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 깨끗함 간혹 벌레 한두마리 풀장 내 낙엽정리 살짝 미흡 바로 치워주심 서비스 및 대응 바로 바로 해주심 막내가 아파서 고생했는데 아이스 바틀 및 여유분 타올 센스는 굿임 ##### Verified traveller Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 4 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 2 Sept 2019 Liked: Staff & service, property conditions & facilities, room comfort #### Heavenly Villas, Improvement on Maintenance Booked 2 villas (1 3 bedroom and 1 2 bedroom) for 11 of us. Overall, we had a wonderful time. The whole property wasn't too big so everything seems very private. Straight from the welcome, breakfast servings, and housekeeping, the staff were very helpful and polite. The villas were heavenly. The pool, the spacious rooms, the layout of the living rooms. The 3 bedrooms villa had an open living room which was just nice during sunny days like what we had, but I would think that it would be disastrous during the rainy season. The 2 bedrooms villa had a closed living room which was much more ideal for me. There were few things I wasn't a fan of. For instance, there was very minimal number of sockets in the rooms. By this I mean the sockets are used for portable lights in the room, and if those lights are plugged out, the room would be quite dark at night. Also, the "open" bathroom does give a nice feel to it, but sometimes this also mean that the bathroom is prone to bugs coming in. The shower door couldn't close in my room and it was so hard to adjust the shower to get warm water. One unfortunate experience is that we saw a rat in one of the 2 bedroom villa rooms during one of the nights. We were ok because no one was particularly scared of rats, so we chased it off. But I would say this requires more attention from the management to improve maintenance of the property. Overall, had a wonderful stay, and I would come back again when going to Bali in a big group. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 19 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフがすばらししプールが広い。バイクと車の音が気にました。 ##### Verified traveller Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Ayano 6 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 夢のような1週間☆ 1週間3ベッドルームに滞在しました。プールもとても大きく、ミニキッチンやダイニング、アウトドアリビングもあって、とても快適に過ごせました。 ホテルのスタッフの方々もとても親切で、いつも笑顔で対応していただきました。 出かける際にはホテルの車を片道目的地まで手配していただいたのも助かりました。 キッズアクティビティも毎日16時から日替わりで開催されていて、前日に予約をすれば無料で参加できます。 我が家はブレスレット作りとバリニーズダンスに参加しましたが、子供達もとても楽しかったようです。 コンビニやスーパーが近所にないので、お酒やちょっとしたお菓子などの買い物をしたい時に不便さを感じましたが、街に出た時にスーパーで買い出しをしておくといいと思います。 ホテルのレストランがとても美味しいので、毎日朝ゴハンが楽しみでした。 ルームサービスをお願いした際も素早く対応していただき、助かりました。 総合的にとてもいいホテルだと思います。 のんびりとした滞在をしたい方には是非オススメしたいです。 ##### Ayano Stayed 8 nights in Jul 2019 ### 10/10 Excellent #### Jeremie 30 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour parfait Tres bel hôtel, personnel adorable et extrêmement disponible! 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