Title: Kep Bay Hotel & Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kep Bay Hotel & Resort Family-friendly hotel with 2 restaurants and 24-hour front desk ## Photo gallery for Kep Bay Hotel & Resort ![Deluxe Double Room, Pool View | View from room - Kep Bay Hotel & Resort (Kep)](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/31c3a57b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Building design - Kep Bay Hotel & Resort (Kep)](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/cbb6d4ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Kep Bay Hotel & Resort (Kep)](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/9a518da1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Bay Suite | Premium bedding, minibar, in-room safe, desk - Kep Bay Hotel & Resort (Kep)](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/3fe79570.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Bay Suite | Premium bedding, minibar, in-room safe, desk - Kep Bay Hotel & Resort (Kep)](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/985dedba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kep Bay Hotel & Resort offers a family retreat with two restaurants serving local and international dishes. Enjoy afternoons by the outdoor pool, wander the garden, or rent bicycles. Kids can play in the dedicated playground area. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Room service - Pool - 24/7 front desk - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec 5 - Dec 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 6 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=17753370&PinnedHotelID=17753370&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ### View all photos for Deluxe Double Room, Mountain View ![Deluxe Double Room, Mountain View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/d08e5374.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Mountain View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Hairdryer Bathrobes - 366 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, Sea View ![Deluxe Double Room, Sea View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/3286c424.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Sea View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Bathrobes Private bathroom - 388 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, Pool View ![Deluxe Double Room, Pool View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/5920a7e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Pool View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Bathrobes Private bathroom - 388 sq ft - Sleeps 3 - 1 King Bed ### View all photos for VIP Suite ![VIP Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/31075108.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### VIP Suite ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Bathrobes Private bathroom - 581 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for The Bay Suite ![The Bay Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/022b76bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Bay Suite ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Bathrobes Private bathroom - 484 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room, Mountain View ![Deluxe Twin Room, Mountain View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/d8005c62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Mountain View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Hairdryer Bathrobes - 365 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Twin Room, Sea View ![Deluxe Twin Room, Sea View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/898d6bf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Sea View ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Premium bedding Bathrobes Private bathroom - 387 sq ft - Sea view - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe King Mountain View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/114caf51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Mountain View - Sleeps 2 ### View all photos for Deluxe Double Room with Sea View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/a0c93e34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with Sea View - Sleeps 2 ### View all photos for Deluxe Twin Room with Sea View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/3c13645a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room with Sea View - Sleeps 2 ### View all photos for Family Room ![Family Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/174df0fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Separate bedroom Premium bedding Hairdryer - 36 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Family Suite ![Family Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/518bd752.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Soundproofed Fireplace Air conditioning LCD TV Separate bedroom Premium bedding Hairdryer - 580 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for The Bay Family Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/999b2a9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Bay Family Suite - Sleeps 3 ### View all photos for Deluxe Family Mountain View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/15d25243.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Mountain View - Sleeps 3 ### View all photos for The Bay Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/29eb41c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Bay Suite - Sleeps 2 ### View all photos for Deluxe Twin Mountain View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/5402cc93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Mountain View - Sleeps 2 ### View all photos for Deluxe King Room with Pool View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/18000000/17760000/17753400/17753370/01620751.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room with Pool View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKep-Hotels-Kep-Bay-Hotel-Resort.h17753370.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKep-Hotels-Kep-Bay-Hotel-Resort.h17753370.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.47825%2C104.30128&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ygHKvz_gzMvVHY0wBAjuaQFRZrw=) City Center, Kep, 23100 #### What's nearby - Kep National Park \- 2 min walk \- 0.1 miles - Kep Beach \- 12 min walk \- 0.7 miles - Crab Market \- 4 min drive \- 1.7 miles - Kampot Salt Fields \- 24 min drive \- 16.0 miles - Kampot Night Market \- 33 min drive \- 18.8 miles #### Getting around - Kampot Train Station - 25 min drive #### Restaurants - ‪Holy Crab - ‬3 min drive - ‪Kimly Restaurant - ‬3 min drive - ‪Srey Pov - ‬3 min drive - ‪The Secret Bar & Restaurant - ‬3 min drive - ‪The Wave - ‬4 min drive ## About this property ### Kep Bay Hotel & Resort Family-friendly hotel A poolside bar, a terrace and a garden are just a few of the amenities provided at Kep Bay Hotel & Resort. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and laundry facilities. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Free self-parking - Free bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge) - 1 meeting room, concierge services and barbecues Room features All guest rooms at Kep Bay Hotel & Resort feature comforts, such as fireplaces and premium bedding, as well as perks, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Free toiletries and hairdryers - LCD TVs with cable channels - Balconies, electric kettles and daily housekeeping ## Similar properties ![Standard Double or Twin Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/107000000/106070000/106061200/106061165/0434989e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rock Royal Hotel & Resort Kep - Pool - All-inclusive - Parking included - Free WiFi £119 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=106061165&PinnedHotelID=106061165&HadPinnedHotel=true®ionId=-1&adults=2) ![Swim-up bar](https://images.trvl-media.com/lodging/114000000/113150000/113140700/113140646/2da28532.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Try Palace Resort Kep Kep - Pool - Breakfast included - Pet-friendly - Parking included 10 Exceptional 1 review £173 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=113140646&PinnedHotelID=113140646&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33420000/33418400/33418387/03f62370.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Veranda Natural Resort Kep - Pool - Spa - Pet-friendly - Kids pool 9.4 Exceptional 42 reviews £70 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=33418387&PinnedHotelID=33418387&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8710000/8704100/8704041/16db1e53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Samanea Beach Resort & Spa Kep - On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 35 reviews £189 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=8704041&PinnedHotelID=8704041&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request - Free self parking on site ### Food and drink - 2 restaurants - A bar/lounge - A poolside bar ### Restaurants on site - Sky ### Things to do - Children's pool - Free bicycle rentals - Outdoor pool - Playground ### Family friendly - Babysitting (surcharge) - Children's pool - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Barbecue grill - Garden - Terrace ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Fireplace - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 65 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Kep Bay Hotel Resort Kep Bay Kep Bay Hotel & Resort Kep Kep Bay Hotel & Resort Hotel Kep Bay Hotel & Resort Hotel Kep ## Frequently asked questions ### Does Kep Bay Hotel & Resort have a pool? ### Is Kep Bay Hotel & Resort pet-friendly? ### How much is parking at Kep Bay Hotel & Resort? ### What time is check-in at Kep Bay Hotel & Resort? ### What time is check-out at Kep Bay Hotel & Resort? ### Does Kep Bay Hotel & Resort provide a shuttle to the airport? ### Where is Kep Bay Hotel & Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kep Bay Hotel & Resort Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 6.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 13 8 - Good 14 6 - Okay 0 4 - Poor 2 2 - Terrible 0 ## Reviews ### 8/10 Good #### Zakary 17 Apr 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Family trip, great place to go. Quick family trip during big holiday. Some was quiet even with crowds everywhere and close to beach, 15 minute walk 5 minute drive. Pool was nice, but many tiles were loose and I cut my finger, pool needs to be fixed. Water was cool and family friendly depth. ##### Zakary Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Eric, Phnom Penh 14 Jul 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great big swimming pool, but bicycles broken down and unfit for riding. ##### Eric Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### Donat 23 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very good very good hotel. ##### Donat Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Jock 13 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very quiet but very good if you just want to chill. Staff very friendly and welcoming. Great spot ##### Jock Stayed 5 nights in Mar 2020 ### 8/10 Good #### Tek 13 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bon hôtel Hôte est situé dans un endroit calme , pas loins de marché et environ 2 km de marché de crabe , si non en descendant on peut trouver à manger par cher , le petit déjeuner est très bon : Europe ou asiatique au choix . Le seul point négatif est le problème sanitaire. ![](https://a.travel-assets.com/ugc/hotel-reviews/BCAC6C185F2E170B1106412EE3364979BD0956F81581732168217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/89F17666718990EA5265779ECAF66AC3F5A695641581732176548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C1406084DAE8ED24332A9B79ACC5C9CF6C78131C1581732173830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tek Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 12 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a very nice hotel with a beautiful view of the ocean and islands in the background. The service was great and the restaurant food was delicious. I was on l there one night but would def stay there again. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 2 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed with my family including kid. This room really comfortable and clean. The room space is enough for my kid to play there. View of ocean is so nice. Especially I enjoyed very much at pool, clean and big. Love this place and will come again next time. ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Lydie 7 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful! Perfect! The hotel is the best in town the staff is very nice and helpful! ##### Lydie Stayed 2 nights in Mar 2019 ### 8/10 Good #### Verified traveller 3 Apr 2019 Liked: Cleanliness, amenities, property conditions & facilities Service at restaurant & reception a bit slow & unorganised but staff very friendly & accomadating. Great breakfast buffet. Hiring motorbike & tuk-tuk was no problem,quick & efficient. ##### Verified traveller Stayed 6 nights in Mar 2019 ### 10/10 Excellent #### Sean 20 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little place off the beaten path We really enjoyed our stay at the Kep Bay Hotel. The staff was friendly and helpful. The rooms were clean and well-appointed. The pool area was great for our afternoon cooling down after touring the area and hiking in the Kep National Park. The hotel was a little bit of a walk from most things but that was ok with us. A tuk tuk to the other things was between $2-$3\. The hotel staff helped arrange local tours and even our transit to Phu Quoc after our visit at very reasonable prices. We found it to be a great value. The provided breakfast was not overly extravagant but very good. We ate poolside a couple of times and the food was also good and the bar staff attentive. We really enjoyed our stay. ##### Sean Stayed 3 nights in Mar 2019 ### 8/10 Good #### Kim 9 Feb 2019 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### Dissatisfied Nice hotel but very disappointed with the Management. We were celebrating my husband's 62nd birthday. I emailed the manager to let him know twice. He never responded. The previous hotel we stayed in called the Kep Bay hotel to arrange a pick up for us. On arrival no one was there. We had called the hotel from the bus station but had difficulty being understood. When we arrived I asked to see the Manager but he was at his farm! I reminded the deputy manager re my husband's birthday on arrival. He said he would arrange the room to be made up with petels etc. On the morning of my husband's birthday I reminded him again. He said I should have informed them before and there would be a surcharge to make the room nice. I again reminded him I had sent an email and told him on checkin. I also asked for an ice bucket for a bottle of champagne I had brought my husband for his birthday, by the pool. We were the only 2 by the pool. He sent a beer create and tried to charge us for this! I asked to see him and took him to their bar to show him what an ice bucket looked like for champagne and expressed my disappointment in his penny pinching and lack of customer service and how he was ruining our celebration. We then got our ice bucket and room made nice with petels and heart shaped towels with no extra charge. I felt very let down by the Managers and feel they are not supporting their staff or looking after their customers. ##### Kim Stayed 5 nights in Jan 2019 ### 8/10 Good #### Verified traveller 17 Jan 2019 Liked: Room comfort #### Ein neues Hotel mit teilweisen großen Schwächen. Das Hotel hat ein Sauberkeitsproblem in den Zimmern, Bad und Bett und um den Swimmingpool herum. besonders die Liegen sind kaputt und schmutzig. Auch die eigentlich sehr schöne Rooftop- Terasse war am Boden extrem schmutzig. Der Swimmingpool war sehr trübe und nicht frisch. Das Frühstück war auch im asiatischen Teil geschmacklos oder auch Salatsoßen schlecht. Das Hotel ist eigentlich noch sehr neu aber schon teilweise, weil schlecht gepflegt, runter. Ein Ärgernis waren auch die nächtlichen lautstarken Gelage von speziell chinesischen Gästen bis teilweise nach Mitternacht, ohne daß das Personal einschritt. Die Lage und Aussicht vom Hotel waren aber sehr schön. Auch die Ausstattung der Zimmer war gut. Bis auf den schlechten TV Empfang.. Liegt alles Personal und am Management. ##### Verified traveller Stayed 3 nights in Jan 2019 ### 8/10 Good #### Anette 28 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Trevligt hotell Vi hade bokat rum för två vuxna o ett barn (11 år). Det var två sängar. Frukosten för barnet ingick inte, trots att vi bokat rum för 3 personer. Vi fick be om en 3:e handduk varje dag, eftersom de glömde attvi var 3 personer i rummet. Personalen är otroligt vänliga o vill hjälpa till, Bra pool. ##### Anette Stayed 3 nights in Dec 2018 ### 8/10 Good #### Marie 28 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Nytt fint hotell, bra pool. Vi hade bokat för 2 vuxna, och 1 barn (15 år), vi fick rum med 2 enkelsängar, så det var lite trångt. Frukost skulle ingå, men det ingick bara för 2 personer, så vi fick betala 5 dollar per dag extra, för frukost för den 3’e personen. Personalen var toppen. Så gästvänliga och trevliga. Poolen och poolområdet var toppen. ##### Marie Stayed 3 nights in Dec 2018 ### 8/10 Good #### Verified traveller 27 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hatten ein schönes und konfortables Zimmer mit herrlicher Aussicht auf das Meer, die Inseln und Pool. Frühstück eher für Asiaten, aber ok mit Eierstand und Früchten. Sehr freundlicher Service, Hotel empfehlenswert. ##### Verified traveller Stayed 4 nights in Dec 2018 ### 4/10 Poor #### Shirley 26 Nov 2018 Not so Good. Cleanliness is no where to find...Floor was never cleaned and the room cleaning service was very late. Dining and swimming pool also not cleaning properly. There was no time restrictions for swim pool usage and make it worse. The location is better. Breakfast is average. Finally not value for the room rate. Behind rooms cannot open the curtains. Always some body peeping through the windows as it was facing road. ##### Shirley Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Stig 28 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rolig, pent og familievennlig Meget bra hotell med hyggelig personale som alltid vil yte deg god service. Store romslige dobbeltrom med meget store og gode denger og flott bad. Leie av hotellets Tuk Tuk for 3 dollar eller gratis sykler. Fin strand 10-15 min gåtur eller 4-5 min sykkeltur. Grei frokostbuffet med noe begrenset europeisk meny. God restaurant ved svømmebassenget. Sandwich anbefales! Vi var en familie på fem som forlenget vårt opphold med fire dager da vi var så fornøyd med hotellet og værmeldingen viste bedre vær i Kep enn i Sihanoukville. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1411-p5e138e90-9202-11e8-b409-0242ac110007-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1693-pb0ca3fa0-9200-11e8-94ca-0242ac11000e-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1939-pb62985f0-9200-11e8-b409-0242ac110007-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stig Stayed 3 nights in Jul 2018 ### 10/10 Excellent #### Lydie 17 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PERFECT PLACE TO STAY PERFECT STAY! The staff is lovely, the service is perfect, everyone was really nice and the pool is just incredible. I will definitely come back next times I am in town and I highly recommend it. ##### Lydie Stayed 1 night in May 2018 ### 8/10 Good #### Ralf 5 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gutes Hotel, das nicht zu Kep passt Sehr schönes, aber chakterloses Hotel, toller Pool, sehr freundliches Personal, ordentliches Frühstücksbuffet. ##### Ralf ### 8/10 Good #### Lucien 3 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Problème d’eau Pas l’eau chaude, uniquement de l’eau froide. Dommage pour un tel etablissement sinon be etablissement ##### Lucien ### 8/10 Good #### fred 4 Feb 2018 Liked: Cleanliness, staff & service Hôtel sympathique, bonnes prestations dans l'ensemble. Nous conseillons. ##### fred Stayed 4 nights in Jan 2018 ### 10/10 Excellent #### Verified traveller 1 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort オーシャンビューの部屋だったので開放感があり、とても良かったです ##### Verified traveller ### 10/10 Excellent #### Greg, Los Angeles, California USA 8 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent experience New hotel. Roof top bar was not open but everything else was running. Pool was great. Hotel staff was very nice and helpful. Included breakfast was from a menu rather than a buffet. Very tasty. Great value. Highly recommend. ##### Greg Stayed 1 night in Sep 2017 ### 4/10 Poor #### Jen, Melbourne. Australia 6 Jun 2017 Disliked: Staff & service, property conditions & facilities #### Very disappointing hotel Arrived at 8pm after a 3hr drive from Phnom Penh. The staff didn't seemed happy to see us. We were taken to our room which hadn't had the AC on or the fridge. Room was hot and drinks in the fridge were not cold. We went down to ask for cold drinks and were told they would be cold in 13minutes? We had dinner in their restaurant and I had to pick something else from the menu as what I ordered they didn't have. Staff were in their own clothes no uniform. Meal was extremely disappointing.(Meat was very tough and presentation poor) Went to reception in the morning to speak with the Manager who was reluctant to come out of his office. Explained our experience the night before and he had nothing to say... We left that morning and stayed elsewhere in Kep. Really ,the Hotel is brand new and no expense has been spared on the furnishings and facilities. But the staff are poorly trained and their customer service was NIL. What a shame. ##### Jen Stayed 5 nights in May 2017 ### 8/10 Good #### Dragos 5 Apr 2023 ##### Dragos Stayed 1 night in Apr 2023 ## Expedia's Latest Trends ### Hotels > [Miiro Spittelberg NEW OPENING](https://www.expedia.co.uk/Vienna-Hotels-Miiro-Spittelberg-NEW-OPENING.h5855.Hotel-Information) > > [Hotels near Hawth Theatre](https://www.expedia.co.uk/Hawth-Theatre-Hotels.0-l6079547-0.Travel-Guide-Filter-Hotels) > > [Boars Head Hotel](https://www.expedia.co.uk/Carmarthen-Hotels-Boars-Head-Hotel.h552252.Hotel-Information) > > [The Secret Garden Koh Rong](https://www.expedia.co.uk/Sihanoukville-Hotels-The-Secret-Garden-Koh-Rong.h44653564.Hotel-Information) > > [Gay-Friendly Hotels in Budapest](https://www.expedia.co.uk/Budapest-Hotels-Gay-Friendly-Hotel.0-0-d179994-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Spa Hotels in London](https://www.expedia.co.uk/London-Hotels-Spa-Hotels.0-0-d178279-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Brisbane House Hotel](https://www.expedia.co.uk/Largs-Hotels-Brisbane-House-Hotel.h3281406.Hotel-Information) > > [Pine Cliffs Hotel, a Luxury Collection Resort, Algarve](https://www.expedia.co.uk/Albufeira-Hotels-Pine-Cliffs-Hotel.h4071.Hotel-Information) > > [Navutu Dreams Resort & Wellness Retreat](https://www.expedia.co.uk/Siem-Reap-Hotels-Navutu-Dreams-Resort-Wellness-Retreat.h5176213.Hotel-Information) > > [Caribbean Club Luxury Condo Hotel](https://www.expedia.co.uk/Seven-Mile-Beach-Hotels-Caribbean-Club-Luxury-Condo-Hotel.h5173420.Hotel-Information) > > [Playacalida Hotel](https://www.expedia.co.uk/Almunecar-Hotels-Playacalida-Spa-Hotel-Luxury.h1765311.Hotel-Information) > > [Villa La Vittoriana](https://www.expedia.co.uk/Salo-Hotels-Villa-La-Vittoriana.h22255538.Hotel-Information) > > [Easyhotel South Kensington](https://www.expedia.co.uk/London-Hotels-Easyhotel-South-Kensington.h20520932.Hotel-Information) > > [Hotel Helios](https://www.expedia.co.uk/Cannes-Hotels-Hotel-Helios.h862872.Hotel-Information) > > [Holiday Inn Express Brisbane Central by IHG](https://www.expedia.co.uk/Brisbane-Hotels-Holiday-Inn-Express-Brisbane-Central.h14677166.Hotel-Information) > > [Hôtel Villa Cosy](https://www.expedia.co.uk/Saint-Tropez-Hotels-Hotel-Villa-Cosy.h9836548.Hotel-Information) > > [Hotels near Holmfirth Vineyard](https://www.expedia.co.uk/Holmfirth-Vineyard-Hotels.0-l553248621532493983-0.Travel-Guide-Filter-Hotels) > > [Westley Hotel](https://www.expedia.co.uk/Birmingham-Hotels-Westley-Hotel.h6903.Hotel-Information) > > [Hotels with Restaurant in Chester](https://www.expedia.co.uk/Chester-Hotels-Hotel-With-Restaurant.0-0-d6590-thotelwithrestaurant.Travel-Guide-Filter-Hotels) > > [City North Hotel and Conference Centre](https://www.expedia.co.uk/Gormanston-Hotels-City-North-Hotel-And-Conference-Centre.h1723705.Hotel-Information) ### Flights ### Cars ### Activities ### Packages > [Girona Holidays](https://www.expedia.co.uk/Girona.d1379.Holidays-City-Breaks) ### General