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"The staff is super friendly and always helpful. The resort and rooms are clean and pleasant to visit. "

"staff is great, it just hard to get ahold of any one without leaving your room. and the bug were very bad! other than that it was amazing. "

"Lovely staff at the office and the night watch man as well …. AC worked well and we had an extra fan provided …. Plenty of hot water in shower … this was our second visit to Julia’s and we will definitely be back again …."

"The resort was spotless and gorgeous. Service was top tier. I will be coming back to stay here within the next few months. "

"The staff were all friendly and helpful."

"Room was great…staff was fantastic!"

"Very clean, comfortable bed. Loved the amenities in the room and around the resort. Just amazing place to stay. Stunning views. And the bistro was fantastic. Loved having the bikes, paddleboards and kayaks available to use. "

"Clean hospitable. Details perfect "

"We had an AMAZING stay at Itz’ana!! We were impacted by winter storms in the southeast and missed our first night. They gave us a credit equal to the value of the night for food and drinks at the resort. They were responsive prior and during our trip. Truly wonderful service. The grounds themselves were gorgeous. I felt clean and safe the whole time. The food was good. Highly recommend "