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Reviews of Scandic Kemi

4 out of 5
Scandic Kemi
Hahtisaarenkatu 3, Kemi

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 418 reviews" "
Rating 8 - Good. 225 out of 418 reviews" "
Rating 6 - Okay. 90 out of 418 reviews" "
Rating 4 - Poor. 21 out of 418 reviews" "
Rating 2 - Terrible. 1 out of 418 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jack, Vassalboro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff. Property is outdated and noisy neighborhood.
Stayed 1 night in Jul 2023
Response from Kimmo on 26 Jul 2023
Hi Jack,Thanks for your feedback on you recent stay with us. We’re glad to hear, that you have enjoy our friendly staff and we hope to see you soon again!Best Regards,Kimmo KnuutiGeneral Manager

8/10 Good

Aura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Karolina on 25 Feb 2023
Hello Aura and family!Thank You for this very lovely amount of stars. Happy that You stayed with us for a couple of nights. Welcome back any time!With Kind Regards,KarolinaReception

8/10 Good

Sampsa

Stayed 1 night in Feb 2023
Response from Karolina on 25 Feb 2023
Kiitoksia Sampsa mukavan tähdikkään arvostelun antamisesta. Lämpimästi tervetuloa uudemman kerran hotelliimme!Ystävällisin terveisin,KarolinaVastaanotto

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Scandic Kemi
Ok stay.
Stayed 1 night in Nov 2021
Response from Kimmo on 25 Nov 2021
Dear Guest, Thank you so much for you stay and comments! Please come back soon. Best Regards; Kimmo Knuuti, General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
An old hotel with good staff. Some rooms are a bit 80’s-ish type but some have e.g. recently renovated bathrooms. Has a sauna and a pool.
Stayed 1 night in Oct 2020
Response from Karolina on 13 Oct 2020
Thank You so much for Your review, it means a lot to us that You took time to write it. Warmly welcome back to our not-so-young-hotel. :) Hoping to see You soon. With Kind Regards, Karolina Receptionist

10/10 Excellent

Juha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Kimmo on 20 Jul 2020
Hi, Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again! Best, Kimmo Knuuti, General Manager

6/10 Okay

Mika

Stayed 1 night in Jul 2020
Response from Kimmo on 20 Jul 2020
Hi, Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again! Best, Kimmo Knuuti, General Manager

6/10 Okay

Pornphen

Travelled with group
Liked: Staff & service
Average
There is limired accommodation in Kemi, so this is one of average stay, good location. But facilities are quite tired
Stayed 1 night in Feb 2020
Response from Kimmo on 26 Mar 2020
Hi, Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again! Best Regards, Kimmo Knuuti, General Manager

10/10 Excellent

Karen, Georgetown Kentucky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had the best people working for them. All the staff were helpful and courteous. The room was very clean and comfortable. The restaurant had great food and the waitresses were funny and friendly. Just can’t say enough great things about this hotel. We will tell everyone about it
Stayed 1 night in Oct 2019

4/10 Poor

Toshy, Australia

Disliked: Staff & service, property conditions & facilities
Nice hotel, but extremely mixed review of the staff. There was one younger woman working in the mornings who was terrible. Waited 5 minutes to check-in despite there being the only ones there. When the receptionist finally came out to greet us, she just wanted to get rid of us. Did not give us the internet passcode, did not inform us about breakfast or provide us with a city map. She was extremely rude. In the evening, there was an older lady, who gave us the exact opposite service (it was so welcoming and genuine, it felt hard to believe we were at the same hotel). Rest of the hotel was good. Don't be put off if you get the rude younger lady
Stayed 1 night in Jan 2019

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Stayed 1 night in Jan 2019

10/10 Excellent

turnerstours, bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first night of our road trip to nordkapp
nice hotel at the end of town just overlooking a park and lake, on site restaurant but we chose to find something in town. breakfast was fab so much to choose from the herring was very nice
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Finn enthusiast

Liked: Cleanliness, staff & service, room comfort
Very busy hotel with coach loads of new clients arriving and leaving throughout the day. Poor information on available services (eg breakfast times only advertised in the lift!) Good restaurant but again no accessible information about it. Reception staff were very helpful however.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
1980s style
Stayed 3 nights in Jan 2018

6/10 Okay

Roland

Liked: Room comfort
Disliked: Cleanliness
Medium to low quality / money
Easy to find hotel. Free parking available. Cold welcoming staff. Durty floor, hair on the floor, hair in the towels, dust everywhere.
Stayed 2 nights in Dec 2017

8/10 Good

Daniel, Launceston, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff. I had an early flight and they said they would organise a take away breakfast pack and gluten free option was available.
Stayed 1 night in Jul 2017
Response from Kimmo on 27 Jul 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kimmo Knuuti General Manager

10/10 Excellent

nawab, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, in center of kemi
Hotel cumulus in kemi is well located, everything is close by, all staffs are very friendly and very helpful, Specialy Karolina at the reception who was really nice to us and help us a lot. Kemi is a very nice city and have plenty activities, safaris, snow Castle within walking distance etc.. *Highly recommended*

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Breakfast was OK, not many gluten-free options like other hotels in Finland typically have. Room was OK, shower tile was old and stained in the grout. Overall it was fine.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Alejandra, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Good hotel for a business trip!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
An average stay with more than average price
pros: spacious room, supermarkets and restaurants within walking distances, friendly staff, good for short transfer cons: price too high, unattractive breakfast, weirdly long hallway, most accommodating groups so can be loud and crowded sometimes

8/10 Good

Marcelo, Sruart, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable hotel for a short stay
Cumulus Kemi is a good, comfortable and well-located hotel. The staff was very friendly. We enjoyed our stay and would certainly recommend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pleasant Stay in Kemi
Our stay was pleasant and the service terrific. The hotel is a bit dated but the room was clean and the friendly service more than compensated. The breakfast buffet and restaurant were fine. I would stay again.

8/10 Good

Stephen, Sheffield

Liked: Cleanliness, staff & service
Good Hotel in a quiet area, a little dated perhaps but clean with all necessary amenities. Service was very good

8/10 Good

Joao Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wai Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Reasonable Place in Kemi
Overall, the hotel was good (but not great). The restaurant staff worked hard to take/return orders in a timely fashion and were very pleasant to deal with. I would like to see the shower stalls be better cleaned. There was a small amount of mold beginning to develop on the tile grout, likely because the bathrooms are a little on the small side and are not receiving plenty of fresh air to combat the mold growth -- so more of a hotel design issue than a cleaning staff issue. The beds were comfortable and the room spotless otherwise. For a mid-range hotel, it's a reasonable choice and much less expensive than hotel choices in Rovaniemi.

6/10 Okay

Meltwaterfalls, London

Decent but dated
It was a nice enough hotel, but felt a little worn around the edges. The decor is about five years off being retro cool. The staff were friendly and the location is pretty good with the park/ frisbee golf course across the road and the centre and sea front are just a short walk away. The breakfast was ok, a little too busy to be really enjoyable, but the selection was pretty good.

10/10 Excellent

Linda and Phil, North Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for accessing the Sampo Icebreaker, etc.
We travelled from N.E. England. The aim of the visit was to treat my husband to the Sampo for his birthday. All the touristy attractions were based at Rovaniemi but the ones we wanted to do were based in Kemi, which were the Ice Breaker, Ice Castle and the Northern Lights, all could be accessed from either Rovaniemi or Kemi. The hotel was welcoming, warm and clean and when we booked in around 6.30pm local time the receptionist told us the Sauna was open. We stayed 4 nights. We ate in the hotel restaurant for 3 nights, and the 4th night we ate at a Finnish restaurant which my husband didn't enjoy as much as the meals in the Cumulus Hotel. There was a good variety of food in the hotel restaurant, the time we were there they were running a Chilli Menu which we tried on the 2nd night and thoroughly enjoyed it, there was an interesting chocolatey chilli pudding but we couldn't manage a 3rd course unfortunately.so I didn't get to try it. The Staff were all lovely, friendly and helpful, nothing was too much trouble for them. We didn't try the Sauna til the 4th day, I realised then why the receptionist had recommended it when we landed because it would have been perfect to 'chill' in after our journey.

10/10 Excellent

Jevgenij, Lithuania

Liked: Staff & service, property conditions & facilities
Hotel is in good location
Thanks good hotel in good location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Great price, great location"
Hotel was in a great spot. It was clean with friendly service and comfy beds. The meals were good...breakfast was fantastic. Have stayed at this Hotel twice and would definitely stay again.

10/10 Excellent

H. Smith, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all local attractions.
Rooms were very clean and rates were very reasonable with breakfast included. There is also an excellent restaurant attached if you require a good dinner.

6/10 Okay

Erice

8/10 Good

Lynx, Perth WA, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, hotel getting a little tired.
After a long day travelling with children and lugging alot of skiing equipment, our room was at least 150m down the corridor and no trolley or help of any kind. Pleasing that the hotel had interconnecting rooms for our children, not all hotels do. Heated towel rail would have been nice for drying laundry.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reccomended stay
Hotel has a very good location close to city centre of Kemi. Hotel staff is very friendly and ready to assist at any need you may have. Rooms are OK, still a bit better hearing will be helpfull. Hotel restaurant is really excellent. Definitely is you plan your stay is Kemi, Hotel Cumulus is right choice.

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good enough accommodation but could use some renovations. The breakfast was nice with gluten free options.
Stayed 2 nights in Feb 2024
Response from Kimmo on 29 Feb 2024
Hi Sabrina,Thank You for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and you have also enjoyed our "breakfast for all" options.Best Regards,Kimmo KnuutiGeneral Manager

10/10 Excellent

Jere

Stayed 1 night in Feb 2024

8/10 Good

Tuija

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Kimmo on 28 Dec 2023
Hei Tuija,Kiitos vierailustasi ja mukavasta palautteesta. Tervetuloa vieraaksemme pian uudelleen.Ystävällisin terveisin,Kimmo KnuutiHotellinjohtaja

6/10 Okay

Tommi

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kimmo on 28 Dec 2023
Hei Tommi,Kiitos vierailustasi ja arvokkaasta palautteesta. Tervetuloa vieraaksemme pian uudelleen.Ystävällisin terveisin,Kimmo KnuutiHotellinjohtaja

10/10 Excellent

Jukka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Feriereise
Bra og greit hotell. Ok rom, men elendig Ekstraseng. Ok frokost
Stayed 1 night in Jul 2023
Response from Kimmo on 8 Aug 2023
Hi Nina,Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again.Best Regards,Kimmo KnuutiGeneral Manager

8/10 Good

Arja

Stayed 3 nights in Jul 2023
Response from Kimmo on 8 Aug 2023
Hei Arja,Kiitos vierailustasi ja mukavasta palautteesta.Tervetuloa pian uudelleen.Ystävällisin terveisin,Kimmo KnuutiHotellinjohtaja

8/10 Good

Johanna

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pikein kova sauna- ja allasosasto. Hyvä, siisti hotelli. Hyvä aamiainen. Ainoa miinus, ettei hotellissa ole ilmastointia.
Stayed 1 night in Jul 2023
Response from Kimmo on 26 Jul 2023
Hei Johanna,Kiitos vierailustanne ja mukavasta palautteesta. Hienoa että olette viihtyneet vieraanamme ja nauttineet runsaasta aamiaisestamme.Ystävällisin terveisin,Kimmo KnuutiHotellinjohtaja

10/10 Excellent

Iina

Stayed 1 night in Jul 2023
Response from Kimmo on 26 Jul 2023
Hi Iina,Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!Best Regards,Kimmo KnuutiGeneral Manager