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Novotel Kayseri

4.0 star property
Travelers find a welcoming base in Kayseri City Center, where garden views await at the terrace and multilingual staff help guests discover local attractions

Choose dates to view prices

Novotel Kayseri, in Kayseri City Center, offers families a comfortable retreat with a children's playground. Guests enjoy garden views at Nefais Restaurant and practical services like dry cleaning, bike rentals, and concierge assistance for planning daily excursions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £58
includes taxes & fees
5 Jun - 6 Jun
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The price is £59
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 11514
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Novotel Kayseri pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Novotel Kayseri?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Novotel Kayseri on 5 Jun 2026 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Kayseri?

Self-parking and valet parking are free at this property.

What time is check-in at Novotel Kayseri?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Novotel Kayseri?

Checkout is at noon.

Where is Novotel Kayseri located?

This family-friendly Kocasinan hotel is located near the airport, within 2 mi (3 km) of Islamic Buildings, City and Mimar Sinan Museum and Republic Square. Çifte Medrese and Sahabiye Medresesi are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 334 out of 649 reviews
Rating 8 - Good. 208 out of 649 reviews
Rating 6 - Okay. 66 out of 649 reviews
Rating 4 - Poor. 21 out of 649 reviews
Rating 2 - Terrible. 20 out of 649 reviews

Reviews

Verified

10/10 Excellent

Veysel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner was good family friendly and staff was excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was amazing, staff were extremely helpful and always smiling
Stayed 1 night in May 2025
Verified

8/10 Good

Gilberto

Met our needs. Clean hotel feels more like a business oriented travelers. We used it as a one night before flying back to Istanbul. All OK, nothing special
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. We appreciate the breakfast choices. Great value for money. 7 minute drive to Kayseri Airport. Will definitely recommend
Stayed 1 night in Oct 2024
Verified

8/10 Good

Yucel

Liked: Cleanliness, staff & service, property conditions & facilities
It was an emergency stop at novo hotel as our rental car had a problem.the hotel was very clean
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verified traveller

Novotel Kayseri

Hotel lovely & clean. Large rooms. Slightly out of town (35min walk) but extremely convenient for airport. Woken by train blasting horn throughout night (probably every hour) so poor nights sleep
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean, secure, close to airport. The room was very hot and it was too noisy (busy road) to sleep with window open. The hotel turned off the air conditioning for the season despite warm weather. Ask before you stay!!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Zhiyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alaattin

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff Thank you
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel with good rooms
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Pamela Tabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel would definitely boo it again if staying in Kayseri
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Shahzad

Liked: Cleanliness, staff & service
Biggest issue was the fact that I had requested a non-smoking room for my family with small kids but seemed like the room and the entire floor was for smokers. I had to keep the window in my room open at all times (when it was freezing outside) to make it easier to breathe. On the plus side, excellent breakfast. Staff was helpful in allowing me store my luggage in storage at the hotel a few hours before check-in.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kayseri

Really nice place
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Heinken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family trip

it was a night stay and was a great stay. room was good with neat and clean. breakfast was good with good standard. overall it was a great stay
Stayed 1 night in Dec 2022
Verified

6/10 Okay

syed

Liked: Cleanliness, staff & service, property conditions & facilities
Just a regular airport hotel, where you stay for convenience rather than for fun.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

yoav

Liked: Cleanliness, staff & service, room comfort
i spend a very comfotable nugh at the hotel. the room was clean and cozzy. we will back on my next trip to Kayseri
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed

The expected high standard and convenience, at a sensible price.
Stayed 1 night in May 2024
Verified

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
The hotel and staff are lovely, but the big issue is that the AC was not on, I have read multiple reviews and they are fully aware of this, and so this ment I had to sleep with the window open and earplugs, it's really a shame that they don't resolve this issue
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Muhammet Mustafa

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

Mustafa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Some of the guys in the lobby especially in the night or evening dont know how to treat the guests
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Nadezda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Carper very dirty. The minibar charge toomuch.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Staff & service
My room was very hot the first night. I asked mgmt to look at the thermostat. Their reply was literally: “Open the window.” I told them I had but the noise from the road was very loud. The mgr shrugged. I asked for a different room. The mgr shrugged. Nothing was done. I left after two nights. I do not recommend staying here.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Songül

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Altes Hotel. Föhn war nicht zu gebrauchen, Dusche auch nicht die schönste. Alles in allem wie ein Studentenwohnheim.
Stayed 1 night in Apr 2026