Front of property – evening/night

Reviews of Gevher Hotel

3 out of 5
Gevher Hotel
Necip Fazil Bulvari, No: 39 Melikgazi, Kayseri, Kayseri

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mateja

Stayed 2 nights in May 2023

10/10 Excellent

Ashlí

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gevher Hotel rooms were WONDERFUL. I booked a corner suite and was there for 8 days recovering from surgery (alone). There is lots of space in the rooms and double doors either side. The junction where the hotel sits is quite noisy but all of Kayseri was noisy. Little problems I had were attended to IMMEDIATELY; The fridge wasnt working, so they swopped it), I needed extra pillows and towels, They arranged an evening meal for me 2 nights after my surgery, They gave me iceblocks for my swelling and allowed me to keep my icepacks in the freezer. Only 2 things I noticed, the wifi coverage in one part of the room wasnt very good, and the aircon struggled in the heat. Lets talk about the best part....the staff.... I am quite a demanding client and the months leading up to my stay they made sure everything I wanted was in place (fridge, kettle, extra things, corner room etc). They could not do ENOUGH for me! ALL the staff bent over BACKWARDS for me and made sure all my needs were met (and I mean all the staff, reception, kitchen and cleaning staff). They checked in on me and were ready to call an ambulance if I needed one. They escorted me to a shop I needed to go to and were very attentive. I gave them two big boxes of chocolates for the staff as my appreciation and they in turn gave me a box of Turkish Delights. I will be returning to Kayseri in the future and I wouldnt consider staying anywhere else. The Gevher Hotel is the BEST hotel.
Stayed 8 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
9/10
Otel merkeze yakın bir konumda, biraz izbe bir bölge gibi görünsede herhangi bir problem yok. Check-in ve out çok rahattı. Yatak bir ölçü küçük gelse de temizlik durumu çok iyiydi. Vücut, baş ve ayak havlusu mevcuttu ve kulak pamuğundan makyaj pamuğuna saç kreminden sabununa tek tek paketlenmiş ürünler gayet güzel bir detaydı. Ayrıca kettle ve sallama çay-kahve gibi küçük bir paket vardı. Benim kaldığım odanın duşakabininde tek kapıda hareket sorunu vardı ama fonksiyonunu yerine getirdi. :) . Açık büfe kahvaltı(7-10 arası 8.kat) zengin sayılabilecek bir ölçüde. Muz-portakal gibi meyveler, yeşil çayları, simit ve ekmek, haşlanmış yumurta ya da omlet, peynirler... odaların ses geçirgenliğinin fazla olması, tv yayınının kontrol zorluğu ve duşakabin kapısı benim negatif bulduklarım. Onun dışında personel ve hizmet gayet iyiydi.
Stayed 1 night in Jan 2022

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

8/10 Good

Salih

Stayed 1 night in Sep 2023

10/10 Excellent

Marian Andreas

Stayed 2 nights in Aug 2023

8/10 Good

Hasancan

Stayed 1 night in May 2023

10/10 Excellent

Mehmet Burak

Stayed 1 night in Feb 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful week in the Gevher Hotel while doing some snowboarding on the Erciyes mountain, the personal is really nice, the rooms very comfortable and the breakfast variated. 10/10
Stayed 5 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika
Stayed 2 nights in Jan 2023

4/10 Poor

Ibrahim, Molsheim

Stayed 5 nights in Aug 2022

6/10 Okay

yasemin

Stayed 2 nights in Feb 2022

10/10 Excellent

Abidin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personelin ilgi ve alakası çok iyi teşekkürler
Stayed 1 night in Jan 2022

8/10 Good

Genady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

10/10 Excellent

Necmettin Husnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tam kalınacak bir konaklama yeri
Otel personeli resepiyondan kat görevlilerine restorandan temizlik hizmetlerine kadar hepsi nazik kibar ve yardımseverlerdi kısacası 10 sefer daha Kayseriye gelecek olsam tercihim Gevher hotel olur
Stayed 1 night in Nov 2021

10/10 Excellent

Celal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Eun super Hotel, jederzeit weiter zu empfehlen
Stayed 7 nights in Oct 2021

4/10 Poor

Umit

Disliked: Property conditions & facilities, room comfort
Pas content
Je recommande l hôtel pour son prix mais par contre il n est pas du tout confortable la climatisation et médiocre trop chaud dans la chambre impossible de dormir
Stayed 2 nights in Aug 2018