6/10 Okay
Douglas
20 Oct 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
What a difficult review! What seems like should have been a 10 property had so many issues. We stayed 2 nights. The first night I woke up from some thumping along the wall at the floor. It lasted about 5 minutes. Stopped. Then started again a bit later. We were gone all day and when we went to bed to get woken up multiple times. You could hear gurgling coming through the floor, clanking in the walls, and air in the pipes. In the morning all you could hear was air in the pipes and low water pressure. The rooms were very nice and the beds were super comfortable. The room had a Nespresso but no capsules. The refrigerator had 2 sodas 2 beer and one soda water but no bottles of water-no opener. Our friends room had 2 bottles of water and one soda. There was a mix of glassware. At night half of the outdoor lighting around the property did not work. We used our phones to light the path to our room. The outdoor pool with our room was nice but was never cleaned of leaves and debris. Our room had plaster spots around it and on the front door. The property shares dining service with the Radisson Blue. The breakfast was amazing as well as the view from the patio. Clearly some maintenance issues to resolve. We had friends staying in another room in a different part of the property and they had water issues as well.
Douglas
Stayed 1 night in Oct 2023
