We totally understand that the universe can throw the odd curveball. If you’ve booked a Karu holiday package and have to cancel or change it, we can help. We recommend visiting our
Customer Service Portal first for information. But generally speaking, if you’ve booked your package in the last 24 hours, you may be able to cancel or amend your itinerary at no cost. If it’s been more than 24 hours, your airline, hotel or car rental company may charge a fee.