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Reviews of Country Inn & Suites by Radisson, Kansas City at Village West, KS

3 out of 5
Country Inn & Suites by Radisson, Kansas City at Village West, KS
1805 N 110th St, Kansas City, KS

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 179 out of 1003 reviews" "
Rating 4 - Poor. 123 out of 1003 reviews" "
Rating 2 - Terrible. 66 out of 1003 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They checked us in an we paid but then next day got locked out they daid we qerenr checked in got it straightened out an next morning once again at 6am tbey are coming in cause they say its an empty room once again all our info was missing an no where to be found
Stayed 2 nights in May 2024

4/10 Poor

Maria

Travelled with family
Disliked: Property conditions & facilities
The beds were clean, the breakfast was good, the maintenance person was nice, but other than that, the hotel was not that great. Our toilet didn’t work properly. I had to lift the tank lid and jingle the inside mechanisms in order for the tank to fill up. Other people we talked to had the same problem with their toilets. Our AC unit smelled of mold and must, so we slept without air flow that 1st night. Thankfully when I saw the maintenance man, I told him and he came and switched out our unit. That was so much better. I just think that hotel needs a major renovation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nastassja, Manhattan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the Legends Outlet, Children’s Mercy Park, Raceway and more. Staff was friendly. Hotel was clean. Great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out. Staff was willing to help. ElevAtor was not working but everything else was good.
Stayed 3 nights in Apr 2024

6/10 Okay

Gerald

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The elevator didn't work the first two days.
Stayed 4 nights in Apr 2024

8/10 Good

Crystal

Stayed 1 night in Apr 2024

6/10 Okay

Shelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was pretty clean but the common areas were pretty dirty and not well maintained. The elevator was also out of order.
Stayed 1 night in Apr 2024

6/10 Okay

Misty

Stayed 1 night in Apr 2024

6/10 Okay

Kayla, Harrisonville

Business traveller
Disliked: Staff & service
Desk clerk at check in was rude & refused to speak above a whisper despite the presence of a LOT of screaming children in the pool area.
Stayed 1 night in Apr 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well decorated, soothingly quiet at night. Great breakfast as well. We enjoyed our stay there.
Stayed 1 night in Apr 2024

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Walking distance to stadium, shopping mall and restaurants. Even with many kids was quiet. We used the pool and fitness room. Enjoyed breakfast
Stayed 1 night in Apr 2024

6/10 Okay

Jeff

Stayed 1 night in Apr 2024

8/10 Good

Jamie L

Travelled with partner
Liked: Staff & service, amenities
I have stayed here a few times. This time was still a great stay, however, some issues. Paid the extra $$ for the jetted tub, but it didn't hold water, the plug seal was warped. Also when plugging in my phone, found a used dirty towel behind the sofa. In addition to that, I questioned how well the room had been cleaned, toilet paper holder had an empty roll on it with a larger roll just sitting on top of it. One of the lamps did not work either. It was a one night stay, or I would have requested a new room.
Stayed 1 night in Apr 2024

6/10 Okay

Mary, Lincoln

Travelled with group
Liked: Cleanliness, staff & service, amenities
I had to carry a motorized wheel chair down 2 flights of stairs.. cuz the elevator quite working.. and parents let their children run rampant in the hall ways up until midnight..
Stayed 2 nights in Apr 2024

10/10 Excellent

Brentton

Liked: Cleanliness, staff & service, property conditions & facilities
Location and price
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, except bed was uncomfortable
Stayed 1 night in Mar 2024

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll stay here again.
Stayed 2 nights in Mar 2024

6/10 Okay

Laura

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel was under renovation, however no where on their website or Expedia was that mentioned. Our stay was a Monday-Wednesday. There were holes in the ceiling with exposed wires hanging out of them. There were piles of drywall dust that were swept into corners, that were never cleaned up the entire stay. The carpets were dusty. They did most of their construction from 4pm-8pm while we were in our rooms. It was a very hard stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at a good price.
Stayed 3 nights in Mar 2024

6/10 Okay

Anne

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very average hotel. Good for a quick stay
Stayed 2 nights in Mar 2024

4/10 Poor

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was locked upon arrival. No working elevator from what we were told had been traveling flying all day only needed a shower and sleep before driving 3 hours home. Hotel or motel was dirty , dresser in room was broken, white sheets where yellow.
Stayed 1 night in Mar 2024

4/10 Poor

Kristi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was not the very friendly. They refuse to let anyone check in early. The lobby was packed up until 3pm waiting for check-in. The halls were filled with people renovating. Three rooms were decent, but I will not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

N.J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always but missing Royce at front desk!!
Stayed 1 night in Mar 2024

10/10 Excellent

Katelynn

Stayed 1 night in Mar 2024

4/10 Poor

Josh

Stayed 1 night in Mar 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Jaime

Travelled with group
Liked: Staff & service
Jjok
Stayed 3 nights in Mar 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Convenient for my needs.
Stayed 1 night in Mar 2024

6/10 Okay

Jonathan

Stayed 1 night in Mar 2024

4/10 Poor

Scott

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were surprised at how dirty and rundown this property was. We knew it wasn’t the Ritz, but we could not stay the night at this hotel. Starting at the elevator, the faux wood trim was damaged and the floor and walls were dirty. The hallway to the room had dirty carpet. Once in the room, there were cleanliness issues in the bathroom, the carpet in the room, etc. the mattress was very old, sallowed out, and stained. (Yes, I checked under the sheets for critters at this place!). We could not stay and turned the keys in to the desk. The staff was polite but all we got when we stated the reason we were leaving (politely) after 30 minutes of being there was, “okay, thank you”. No offer of refund or anything. Fortunately we found an excellent (very clean) hotel nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it

2/10 Terrible

Cale

Travelled with partner
On the second day of our stay, other guests were accidentally assigned and given access to our hotel room. This made for a very awkward interaction when these guests walked into my partner and I. My partner has seen things online about individuals gaining access to hotel rooms and then abducting those who are inside which led to a very uncomfortable rest of our stay.
Stayed 2 nights in Mar 2024

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For anyone heading to a Sporting KC match, this is a good choice for a hotel. We could see the stadium from our 3rd story room, and we were only a five-minute walk from the Legends shopping area. We did not need our car the whole weekend once we were parked at the hotel.
Stayed 1 night in Mar 2024

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay there when in the area.
Stayed 3 nights in Feb 2024

2/10 Terrible

Levi

Stayed 2 nights in Feb 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Nice employees, fair conditions of room, nice area with several food options.
Stayed 1 night in Feb 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for your money
Stayed 1 night in Feb 2024

10/10 Excellent

Jiaann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upkeep of very clean hotel. Has many restaurants nearby, convenient location to shopping. Right by race track, so quiet & spacious, comparing to downtown area. Big casino near by, my son have fun killing few hours there.
Stayed 1 night in Feb 2024

4/10 Poor

Anabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Cheyanne

Travelled with group
We arrived to our hotel and once we got into the room we found bed bugs on our bed. We ended up leaving and not getting a refund. I’m extremely disappointed.
Stayed 1 night in Feb 2024

8/10 Good

Martin

Business traveller
Liked: Staff & service, room comfort
For the price it is good
Has been my go to for trips to KC, but hotel is always under something, meaning carpet cleaning, pool cleaning, always has something going on, my room looked like it had not been stayed in or cleaned in a while judging by the ring in the toilet but it always feels comfortable and has room to move
Stayed 4 nights in Feb 2024

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Entrance to the hotel not marked. Trash in parking lot.
Stayed 1 night in Feb 2024

8/10 Good

Jarilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2023

8/10 Good

Jarilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2023

8/10 Good

Lynnell

Travelled with partner
Disliked: Property conditions & facilities
We usually like Country Inns when traveling. This one definitely needs some work. Pool center is closed, carpet in room was dirty, no luggage rack. Certain areas of room could use a good cleaning. Breakfast bar looked great but food was cold to tepid. Thought ok - will take back to room and microwave it. Microwave and frig can not be plugged in at same time. Had to move microwave, unplug frig and plug in microwave. By then everything including coffee and toast were cold☹️. Do not recommend.
Stayed 1 night in Feb 2024