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I stayed here to be close to relatives for the Christmas holiday. It is located across the street from a shopping centre and a few steps to a favourite restaurant, plus fast-food options. Check-in was rapid and friendly. I arrived in -15 C temperature with blowing snow, and the hotel has exterior ...
Heat is controlled by knob on baseboard heater. Got back in room at 10:00 p.m. wanting to go to sleep. Very cold. Couldn't move knob. Called front desk. Someone came immediately and managed with difficulty to turn the knob up. Takes time to warm and I wanted to go to bed. Used blankets from both ...
When we arrived, it was difficult to find a parking spot. The hotel shares a parking lot with another hotel and it appeared to me that the lot was too small to accommodate both hotels. There is no drive-up to the front door which made unloading luggage in snow and ice (winter conditions) quite difficult. ...
Great! You should know that the pet fee is on the high end - $25. We were surprised that some amenities (bar/restaurant, pool/hot tub) were closed and this should trigger an update to their online description of their facilities.
The staff was helpful, pleasent. The hotel was really clean, pool area was clean. Breakfast in the A.m. was good! -- only thing was a few things needed to be restocked and no staff was to be found. Over all it was wonderful and comfy. Very happy with it and would stay again
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