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"We booked 2 rooms on my Amex Platinum card for a weekend that was considered in between seasons (very low capacity). We checked in the evening on a Friday. The rooms were fine (small bathroom but ok). It isn't too late for dinner so we headed down to eat. There was no one to greet us or to seat us at a table and after a few minutes we just sat down. Finally the server came and asked us to order right away as the kitchen would close soon (it was only 8:45). The manager showed up and said they would comp a desert as we weren't greeted upon arrival. Actually, I really didn't want desert, the glass of wine would be better but then ok. The staff not being around was a theme the whole weekend. The thing that bothered me the most was the day we checked out. I had a late flight and requested an extra hour to check out (even just one of the rooms). The receptionist Katy explained that 'No it was not possible'. The place was virtually empty. That's the last time I will stay at Black Rock Mountain Resort!"

"This is a place I would never recommend to anyone. The checkin was slow. They are only open until 5 p.m. then you have to call another place to have someone co.w over and help you. There room was small and had to much furniture in it. The balcony was a good size, too bad you could not move around on it. They have a table and chair setup that takes almost the entire area. The bathroom was roomy, the toilet was very low to the ground. They soap dispenser was broken. We did use the hot tub and pool. The hot tub was hot and the pool was warm. To bad our keycard did not work to let us back into the building. Upon checking out again there was no one at the front desk. Upon arriving home we discovered my wife had left her earing on the bathroom counter, I called the hotel and they said they said house keeping did not see anything. IF YOU DO GO HERE CHECK AND RECHECK EVERY WHERE. YOU WILL NOT GET BACK ANYTHING YOU LEAVE. "

"Good breakfast. Clean room. Pool and hot tub open 24 hours!"

"Great Stay"

"We love this place however did have a few hiccups this time we stayed. The construction was a little hard to find parking etc. Our room had a couple issues that never got fixed and there was a faulty fire alarm going the whole night so we didn’t sleep very good. The pools are always a hit and the staff is very nice. Just those few issues or I would give it a better rating but we usually like the Homestead. "

"Didnt use the hot tub but the room was extremely classy and clean. Kitchen had everything most people would need. Extremely satisfied. If you are going to use the kitchen and need spices run to the store and grab some. Its impossible for the host to store everything that people want. Better to just run up the road and grab what you need. I would definitely stay here again"

"Exceptional property & friendly staff! Brewed a fresh pot of coffee for me by request at 6am on Sunday morning! AMAZING!!!"

"Great place to stay, clean, quiet, and close to everything"

"Fantastic staff. Beautiful surroundings. Spacious room with all the amenities. Spacious pool "