Candlewood Suites Kalamazoo Se, an IHG Hotel

Photo gallery for Candlewood Suites Kalamazoo Se, an IHG Hotel

Primary image
Balcony
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Candlewood Suites Kalamazoo Se, an IHG Hotel

Candlewood Suites Kalamazoo Se, an IHG Hotel

2.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
3443 Retail Place Dr, Kalamazoo, MI, 49048

Explore the area

  • AirportKalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)9 min drive
  • Popular LocationFort Custer State Recreation Area14 min drive
  • Popular LocationGull Lake23 min drive
  • Popular LocationGull Lake View Golf Club24 min drive

Choose dates to view prices

About this area

Kalamazoo

Located in Kalamazoo, Candlewood Suites Kalamazoo Se, an IHG Hotel is in the business district and near the airport. The area's natural beauty can be seen at Fort Custer State Recreation Area and Portage Creek Bicentennial Park, while Air Zoo and Kalamazoo Valley Museum are cultural highlights. Gull Meadow Farms and Kalamazoo Nature Center are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Wings Event Center - 10 min walk
  • Milham Park Golf Club - 7 min drive
  • Fort Custer State Recreation Area - 14 min drive
  • Gull Lake - 23 min drive
  • Gull Lake View Golf Club - 24 min drive

Getting around

  • Kalamazoo Transportation Center - 13 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 9 min drive

Restaurants

  • Cafe Meli - 5 min drive
  • Uncle Ernie's Pancake House - 5 min drive
  • Pizza King - 5 min drive
  • Summer Thyme Cafe - 5 min drive
  • Ray Ray's Italian Beef & Sausage - 5 min drive

About this property

Candlewood Suites Kalamazoo Se, an IHG Hotel

Hotel in Kalamazoo with 24-hour fitness centre and business centre
A 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. All 95 rooms feature kitchens with fridges, hobs, microwaves and dishwashers. In-room free WiFi and DVD players are standard, as are flat-screen TVs with cable channels. Weekly housekeeping is available.
Candlewood Suites Kalamazoo Se, an IHG Hotel offers 95 air-conditioned accommodations with DVD players and a safe. 32-inch Flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision. Guests aged under 5 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Hob
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per accommodation, per day
Welcoming dogs and cats only
2 per room
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Alcohol is not served at this property
Children under 16 years old are not allowed in the fitness facility without adult supervision
Guests under 5 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Kalamazoo Se
Candlewood Suites Se
Candlewood Suites Se Hotel
Candlewood Suites Se Hotel Kalamazoo
Candlewood Suites Kalamazoo Hotel Kalamazoo
Candlewood Suites Kalamazoo Se Hotel

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 159 out of 327 reviews
5 - Excellent 49%
Rating 4 - Good. 106 out of 327 reviews
4 - Good 32%
Rating 3 - Okay. 36 out of 327 reviews
3 - Okay 11%
Rating 2 - Poor. 11 out of 327 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 327 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It worked out well for being centrally located to everything we wanted to do
Stayed 1 night in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff go over and beyond being helpful and polite.
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Desk Assistant was very friendly and helpful
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with pets
Disliked: Cleanliness, staff & service
I will not be coming back to this hotel. During checkin I was forced to give a $50 insidental fee. When I told I didn't want to the lady at the desk said "well you can't get your room then". After I went to my room an found out that. I was given a handicap room. I am not handicap and I feel bad for who ever need it. When I walked in the room it smelled like smoke. There was a stain on the pillow. When I checking out I asked to make sure I was getting the $50 back to my card. Another lady told me "yes, but I am surprised that that you got charged 50 because we would charge 100 to 200 and sometimes in cash for insidental". I felt so taken advantage of.
Stayed 2 nights in Apr 2022

3/5 Okay

Travelled with group
Disliked: Cleanliness, property conditions & facilities
There was stains all over the sheets and pillowcases. Also saw a cigarette smudge on the door even though you can’t smoke in the room. The toilet paper holder kept falling off of the wall and the towels were stained as well. Overall very disappointing.
Stayed 2 nights in Mar 2022