Kakanj Holidays from £312

Nice hotel in very convenient location, pleasant if slightly unorganised staff. We only had brief stay, the room wasn’t made up to our specification (sofa bed wasn’t made up or extra towel in room) even though the hotel had prior knowledge that 3 would be using room, that was dealt with quickly and efficiently. We had early night due to needing to get train in the morning, sadly it was very noisy with children running around shouting which is more an issue with bad parenting rather than the hotel. One other problem was that the WiFi was hopeless.

It's not our first time staying at this hotel, and for good reason. From a clean, spacious, room, to, for us, the convenience of the location, but most of all the courtesy and warmth of the entire staff (everyone at reception, as well as the cleaning and dining room attendants). We couldn't ask for better and will surely be back again. A big thank you to everyone who has made our stays so pleasant, especially Adisa, who always goes above and beyond to ensure we are well taken care of. :)

Nice hotel and staff but the room is very small for two people. It was difficult fitting 2 suit cases in.

Lovely hotel with a really fantastic family who run it. They were very kind. Breakfast was delicious and smooth process from start to finish! The only feedback I have is that our bedroom had a lot of small windows, the main windows had curtains but the smaller windows didn't. During the lighter months when we stayed (June), the sun would come into the room very early in the morning which did wake me up very early. Aside from that everything was great.

The staff were amazing, but there were a few little quirks with the room. We had 3 different minor maintenance issues and the room design was a bit odd and everyone should pay attention to the room they book. The ceilings are sloped so even at 5 foot tall, you will be bonking your head. They show photos so it is my fault for not paying attention, but at 5 foot even never had that issue before. Jenn