After making reservation through expedia I called the hotel for special request. On the phone Lorraine was very professional, helpful and pleasant. The staff were reasonably friendly at check-in, but Lorraine was not present. Our request for top floor was met. Our room was clean, and well appointed for the money, but the over-all condition of the hotel was in a general state of disrepair. Nothing too out of the ordinary, and clearly the Hampton isn't the 4-Seasons, but it didn't seem up to Hampton Inn par. Parking lot has really limited space. Our vehicle fit fine, but several larger vehicles - some of which with trailers, were seen circling the parking lot several time, aimlessly, before they finally had to park in a dark, church parking lot next door. Super-8 Hotel on the other side of the parking lot, had the typical riff-raff and loitering outside, making things a little more "exciting" than preferred. The area of town is generally not as good compared to the rest of Junction City. Despite the imperfections, theres a reasonable chance that I would consider staying here again, if in JC.