Mercure Tours Sud

Photo gallery for Mercure Tours Sud

Primary image
Indoor spa tub
Minibar, desk, blackout curtains, soundproofing
Minibar, desk, blackout curtains, soundproofing
Minibar, desk, blackout curtains, soundproofing

Overview of Mercure Tours Sud

Mercure Tours Sud

4.0 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Allee Andre Malraux, Parc des Bretonnieres, Joue-les-Tours, Indre-et-Loire, 37300

Explore the area

  • Popular LocationPole Sante Leonard de Vinci7 min drive
  • Popular LocationPrieure de St-Cosme8 min drive
  • Popular LocationBotanical Garden11 min drive
  • AirportTours (TUF-Tours - Loire Valley)20 min drive

Choose dates to view prices

About this area

Joue-les-Tours

Located in Joue-les-Tours, Mercure Tours Sud is on a lake. Olivier Debré Contemporary Art Centre and Musee du Compagnonnage are cultural highlights, and some of the area's activities can be experienced at Chateau de Nitray and Caves Cathelineau. Botanical Garden and Prébendes d'Oé Garden are also worth visiting. Spend some time exploring the area's activities, including golf lessons, windsurfing and golfing. Guests love the hotel's location for the sightseeing.

What's nearby

  • Zone Commerciale de la Vrillonnerie - 6 min drive
  • Pole Sante Leonard de Vinci - 7 min drive
  • Prieure de St-Cosme - 8 min drive
  • Botanical Garden - 11 min drive
  • University of Tours - 15 min drive

Getting around

  • Ballan Station - 5 min drive
  • Nantes (NTE-Nantes - Atlantique) - 128 min drive

Restaurants

  • Courtepaille - 14 min walk
  • L'île aux pizzas - 3 min drive
  • Feuillette - 3 min drive
  • Solo Restaurant - 4 min drive
  • Domino's - 4 min drive

About this property

Mercure Tours Sud

4-star hotel by the lake
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Mercure Tours Sud. Indulge in a massage at Mercure, the on-site spa. The on-site restaurant, L'EPICERIE, features garden views and French cuisine. Yoga classes and Pilates classes are offered at the health club; Mercure Tours Sud also has a bar, a business centre and a sauna. In addition to a hot tub, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), smoke-free property and multilingual staff
  • A 24-hour front desk, luggage storage and 3 meeting rooms
  • Guest reviews speak highly of the breakfast
Room features
All guest rooms at Mercure Tours Sud feature perks, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and soundproofing.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • L'EPICERIE

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Hot tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 28 2022 to August 28 2022 (dates subject to change):
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
1 per room

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Sud
Mercure Tours Sud Hotel
Mercure Sud Hotel Tours
Mercure Sud Tours
Mercure Tours Sud
Tours Mercure
Mercure Joue Les Tours
Mercure Tours Sud Hotel
Mercure Tours Sud Joue-les-Tours
Mercure Tours Sud Hotel Joue-les-Tours

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 79 out of 239 reviews
5 - Excellent 33%
Rating 4 - Good. 109 out of 239 reviews
4 - Good 46%
Rating 3 - Okay. 33 out of 239 reviews
3 - Okay 14%
Rating 2 - Poor. 12 out of 239 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 239 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mecure Tours Sud
New, modern, well appointed. Very helpful staff. Nice lake to walk round if you want a breath of fresh air. Supermarket close by and within walking distance, but not much in the way if cafes, restaurants etc. Ideal if you just want somewhere to sleep enroute. Off the motorway but not noisy. Good parking. 60 Euros by taxi from Tours airport (which shuts at 8pm and has very few facilities).
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a stopover.
This visit was a stopover so we were very tired when we arrived for just one night. Check in was good and luckily I had pre-booked dinner in the restaurant. If I hadn't we would not have got a table ! Bed very comfortable. Room clean. Choose carefully in the restaurant as the food is very hit and miss. Would suggest you keep it simple. Very close to motorway.
Stayed 1 night in Sep 2019

4/5 Good

Stayed 1 night in Jul 2019

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good- was exactly what we needed
Hotel was fine for what it was needed for. We were travelling back and needed a stop in Tours. Was perfect location and had all the amenities needed with a 10month old baby.
Stayed 1 night in Jul 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Good 3 star Hotel with many pluses
Mercure is not a 4 star hotel, more a 3 star trying their best as they always find ways to tarnish their reputation. I say this as an Accor loyalty member who spent more than 40 nights in Mercure hotels last year. I only stayed at this hotel because I had a non refundable booking as my last Accor booking for Mercure Hatfield was inexplicable cancelled and after initial contact with customer service, they have chosen to ignore my follow up email checking for a response. Therefore, it would have been cancelled if I could have had a refund. In general, room was comfortable and staff were always helpful until upon check-out the receptionist did not acknowledge me and proceeded to take 3 phone calls including an enquiry for the Accor loyalty programme and a possible stay in 3 weeks time. Room was comfortable and cool even though it was exceptionally hot. Room layout was good and familiar from other Mercure hotels but all the towels were too worn for every day during my 3 days. Location was perfect for getting around Tours and getting the périphérique for outside Tours. Didn't use the restaurant, but it looked good and seemed popular. Lifts were available which is not always the case at Mercure. Parking was good and seemed safe which is important for me as it is less so for hotels more central in Tours.
Stayed 3 nights in Jul 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, check in was a breeze and my room was clean. Breakfast could’ve improved. Gym and pool were great. Ample parking at hotel. The one negative was that the air was turned off so the room was hot and stuffy. There are no screens in the window so if you choose to open for fresh air, bugs come in.
Stayed 1 night in May 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

5/5 Excellent

Great stop off hotel
Hotel was clean and room comfortable. Food was of good quality for the money paid
Stayed 1 night in Sep 2018

3/5 Okay

4Star Really??!!
Front desk was lovely, the breakfast staff were efficient but nice. The rooms are tired, not what I would expect for 4star, its more 3star. The food was good, the menu was very expensive, nearly €5 for a bottle of water!!!! In the room itself, 3 of us were in the room, and only one small bottle of evian was left as a compliment. That is not a compliment, it was an insult not to leave one for each person. The message is staff very nice, hotel tired, over priced, and it was freezing in the dining room, yet when asked if the air conditioning could be turned down or indeed off, it was a flat no. So noway a 4 star, more 3 or a 2 star, that way you wont be dissappointed if you understand what star it should be. So not sure I would stay again, but staff were super nice, so silver linings
Stayed 1 night in Sep 2018