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Reviews of Best Western Big Spring Lodge

2.5 out of 5
Best Western Big Spring Lodge
1810 Southern View Drive, Neosho, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 494 reviews" "
Rating 8 - Good. 143 out of 494 reviews" "
Rating 6 - Okay. 30 out of 494 reviews" "
Rating 4 - Poor. 6 out of 494 reviews" "
Rating 2 - Terrible. 10 out of 494 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms. Good hot breakfast.
Stayed 1 night in Apr 2024

8/10 Good

dorothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the money. Fantastic breakfast! Carpet in room was a bit outdated.
Stayed 1 night in Apr 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, and safe. Staff were really nice.
Stayed 1 night in Apr 2024

8/10 Good

Luenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jetted tub that I specifically booked this room for, did not function, everything else was great!
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property with a good breakfast, and it was quiet.
Stayed 2 nights in Mar 2024

8/10 Good

Jeremiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and decent property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Thorough. Food area was clean.
Stayed 1 night in Feb 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall its a very good, clean stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mary Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean, attractive property. Front desk was extremely helpful and welcoming. Breakfast was delicious! Would definitely stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay in Neosho
Hotel staff were friendly and professional. The complimentary breakfast had a great selection of food with coffee and juice not just a granola bar and yogurt. The rooms were clean and comfortable. The hotel was centrally located for all of the activities we planned for our trip
Stayed 5 nights in Dec 2023

8/10 Good

Reina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was plenty big.
Stayed 2 nights in Dec 2023

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy process at check in and breakfast was decent.

10/10 Excellent

Chantilly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, great breakfast, easy parking & check in/check out, comfy beds/pillows. Only seasonal swimming available.
Stayed 2 nights in Nov 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean room. Good matress. Cost twice what competitors charge so not sure about value.
Stayed 1 night in Nov 2023

8/10 Good

Greta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower curtain
The only issue i had was that the shower curtain is not long enough, therefore water got all on the floor.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine hotel to stay in 10 out of 10 stars~
This hotel is amazing! Clean, the workers friendly and professional, the complimentary breakfast had a great variety of selections and the temperature on all of the food was perfect! My room was amazing and clean and I loved the jetted tub in the room I stayed in. I had to extend my stay and they helped me with that too and I was able to continue staying in the room I was in which was an amazing help! I would recommend this hotel to friends and family and anyone traveling to the area! I would give it a 10 out of 10 stars! Thank you! Only thing is the pool is outside and the weather does not permit year round swimming but thankfully the room I stayed in had a jetted tub so I took advantage of that and it was amazing! Thank you!
Stayed 3 nights in Nov 2023

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my wife and I enjoyed our stay. Room was clean and comfortable, staff was friendly. We will definitely stay again next time we are in Neosho.
Stayed 1 night in Oct 2023

10/10 Excellent

Dickson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fabulous service
Stayed 1 night in Oct 2023

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleased with this property. will stay again if in the area
Stayed 1 night in Oct 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
They lost our reservation and when Expedia attempted to call them to reconfirm it they refused to answer the phone. Worst experience ever.
Stayed 1 night in Oct 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out. Staff very pleasant, courteous, and professional. Our room was absolutely clean and very comfortable as was the entire property! The complimentary breakfast was yummy! We would not hesitate to rebook
Stayed 1 night in Oct 2023
Response from Ciprianna on 15 Oct 2023
Thank you for your review! We hope you come back and stay with us again soon.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ciprianna on 15 Oct 2023
Thank you for your review!

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Amazing breakfast
Stayed 2 nights in Oct 2023
Response from Ciprianna on 15 Oct 2023
Thank you for your review! We hope you come back and stay with us again!

10/10 Excellent

Jane

Stayed 1 night in Oct 2023

10/10 Excellent

Mark G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night. Greta find
Excellent find. Lived up to previous positive reviews.
Stayed 1 night in Oct 2023
Response from Ciprianna on 15 Oct 2023
Appreciate your review!

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up.
Stayed 1 night in Sep 2023
Response from Ciprianna on 15 Oct 2023
Thank you!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable
Stayed 1 night in Jul 2023

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had what I needed, a bed, breakfast and a nice place to visit with family.
Stayed 1 night in Sep 2023

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
The staff was very polite and professional. The room was in excellent condition. The breakfast was full buffet. I wiil stay again
Stayed 1 night in Aug 2023

8/10 Good

Chertong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite places and near shopping areas
Stayed 2 nights in Aug 2023

10/10 Excellent

Sharon, AMELIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Gary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest properties we have ever stayed at on our vacation!
Stayed 1 night in Jul 2023

10/10 Excellent

SanDanene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very friendly and professional. She made checking in very easy and quick. Breakfast was nice. The parking lot was well lit and safe.
Stayed 2 nights in Jul 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice, clean, perfectly adequate hotel - recommended.
Stayed 2 nights in Jul 2023

8/10 Good

Rick

Travelled with family, Business traveller
It was clean
Stayed 1 night in Jul 2023

4/10 Poor

Sarajo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Just ok
Stayed 2 nights in Jun 2023

8/10 Good

Ronald, Overland Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and staff was friendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023