Title: Hotel Austin Paradise - Pulai Utama Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6142145&destination=Johor+Bahru%2C+Johor%2C+Malaysia&selected=11974431&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Austin Paradise - Pulai Utama A comfortable retreat awaits in the business district, where guests can relax after busy days while knowledgeable concierge staff enhance the experience ## Photo gallery for Hotel Austin Paradise - Pulai Utama ![Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets - Hotel Austin Paradise - Pulai Utama (Johor Bahru)](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/b0e2007b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Hotel Austin Paradise - Pulai Utama (Johor Bahru)](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/8f2480cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin | Aerial view - Hotel Austin Paradise - Pulai Utama (Johor Bahru)](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/baab68bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Hotel Austin Paradise - Pulai Utama (Johor Bahru)](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/1784386f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Hotel Austin Paradise - Pulai Utama (Johor Bahru)](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/3147daae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Austin Paradise - Pulai Utama provides a practical base in the business district with essential comforts including WiFi and complimentary self parking. Travelers particularly value the helpful concierge services and convenient luggage storage options. ## Reviews 6.8 ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping £33 includes taxes & fees 3 Apr - 4 Apr ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=11974431&PinnedHotelID=11974431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=11974431&PinnedHotelID=11974431&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=11974431&PinnedHotelID=11974431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=11974431&PinnedHotelID=11974431&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=11974431&PinnedHotelID=11974431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=11974431&PinnedHotelID=11974431&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=11974431&PinnedHotelID=11974431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=11974431&PinnedHotelID=11974431&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior Deluxe ![Superior Deluxe | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/a8d853d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Twin ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/cebaba09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin - Sleeps 2 - 2 Single Beds ### View all photos for Superior Triple Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/a27875be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room - Sleeps 3 - 1 Single Bed and 1 King Bed ### View all photos for Family Suite ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/a27875be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 4 - 2 Double Beds ### View all photos for Executive Suite ![Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11980000/11974500/11974431/b0e2007b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohor-Bahru-Hotels-Hotel-Austin-Paradise-Pulai-Utama.h11974431.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohor-Bahru-Hotels-Hotel-Austin-Paradise-Pulai-Utama.h11974431.Hotel-Information) ## About the area Located in Johor Bahru, Hotel Austin Paradise - Pulai Utama is in the city centre and near a metro station. Johor Bahru City Square and Sutera Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Malaysia. Looking to enjoy an event or a game while in town? See what's happening at Sultan Ibrahim Stadium or Tan Sri Hassan Yunus Stadium. Spend some time exploring the area's activities, including winery tours. [Visit our Pulai travel guide](https://www.expedia.co.uk/Pulai.dx6142008) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.54400%2C103.61845&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vUkWsRvNoi2SiIRaW1UW17hei9M=) No 75, 77&79, Taman Pulai 7, Taman Pulai Utama, Johor Bahru, Johor, 81300 ### What's nearby - Universiti Teknologi Malaysia 15 min walk \- 0.8 miles - Sutera Mall 11 min drive \- 5.6 miles - Paradigm Mall Johor Bahru 12 min drive \- 6.3 miles - KSL City Mall 27 min drive \- 18.1 miles - Johor Bahru City Square 28 min drive \- 21.1 miles ### Getting around - Kempas Baru Station 25 min drive - Senai International Airport (JHB) 24 min drive ### Restaurants - 六顺美食中心 Restoran Liu Soon 15 min walk - Restoran Agus 16 min walk - Restoran Al Rizqi Bistro 13 min walk - Persian In The House 13 min walk - Joyous Coffee House 欢喜咖啡美食馆 15 min walk ## About this property ### Hotel Austin Paradise - Pulai Utama Hotel in the business district Hotel Austin Paradise - Pulai Utama provides everything that you need. Guests can connect to free in-room WiFi. Additional perks include: - Free self-parking - A lift, concierge services and smoke-free property - Luggage storage Room features All guest rooms at Hotel Austin Paradise - Pulai Utama have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water. More amenities include: - Bathrooms with showers and free toiletries - LED TVs with satellite channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Family Suite | Premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7740000/7738200/7738177/6523f43b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Here Hotel Sekudai - Free Wi-Fi - Air-conditioning - Business services - Bar 6.8 142 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=7738177&PinnedHotelID=7738177&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/14000000/13420000/13413900/13413836/9f71425e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millesime Hotel Johor Bahru - Free Wi-Fi - Restaurant - Air-conditioning - Gym 7.2 Good 54 reviews £67 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=13413836&PinnedHotelID=13413836&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/8000000/7070000/7061300/7061219/3e0d7467.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GoodHope Hotel Skudai Sekudai - 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Pool - Kids’ pool - Water slide - Free Wi-Fi 7.6 Good 1,002 reviews £61 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=5201366&PinnedHotelID=5201366&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=11974431&PinnedHotelID=11974431&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11974431,7738177,13413836,7061219,8654232) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Free self parking on site - Limited on-site self parking ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance ### More - 2 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 8:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 8:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 50.00 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Touch 'n Go eWallet and Boost Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Austin Paradise Taman Pulai Utama Hotel Skudai Austin Paradise Taman Pulai Utama Hotel Austin Paradise Taman Pulai Utama Skudai Hotel Austin Paradise Pulai Utama Johor Bahru Hotel Austin Paradise Pulai Utama Johor Bahru Austin Paradise Pulai Utama Johor Bahru Hotel Hotel Austin Paradise - Pulai Utama Johor Bahru Hotel Hotel Austin Paradise - Pulai Utama Hotel Austin Paradise - Pulai Utama Johor Bahru Hotel Austin Paradise Pulai Utama Austin Paradise Pulai Utama Johor Bahru Hotel Austin Paradise - Pulai Utama Hotel Austin Paradise Taman Pulai Utama Austin Paradise Pulai Utama Austin Paradise Pulai Utama Hotel Austin Paradise - Pulai Utama Hotel Hotel Austin Paradise - Pulai Utama Johor Bahru Hotel Austin Paradise - Pulai Utama Hotel Johor Bahru ## Frequently asked questions ### Is Hotel Austin Paradise - Pulai Utama pet-friendly? ### How much does it cost to stay at Hotel Austin Paradise - Pulai Utama? ### How much is parking at Hotel Austin Paradise - Pulai Utama? ### What time is check-in at Hotel Austin Paradise - Pulai Utama? ### What time is check-out at Hotel Austin Paradise - Pulai Utama? ### Where is Hotel Austin Paradise - Pulai Utama located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Austin Paradise - Pulai Utama Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.6 Location ### 7.0 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 1 8 - Good 4 6 - Okay 4 4 - Poor 2 2 - Terrible 0 ## Reviews Verified ### 4/10 Poor #### Verified traveller 11 Dec 2018 Disliked: Property conditions & facilities This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses. ##### Verified traveller Stayed 2 nights in Dec 2018 Verified ### 10/10 Excellent #### Julz 5 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brand new hotel Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs. ##### Julz Stayed 2 nights in Feb 2018 Verified ### 8/10 Good #### meksu83 25 Dec 2017 Liked: Staff & service, property conditions & facilities #### Simple but nice hotel Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again ##### meksu83 Stayed 1 night in Dec 2017 Verified ### 6/10 Okay #### Ong 8 Aug 2017 #### Simple & Basic Basic, nothing outstanding. ##### Ong Stayed 1 night in Aug 2017 Verified ### 8/10 Good #### Verified traveller 20 Apr 2017 Disliked: Staff & service #### Nice small hotel but not so friendly The hotel is value for money. However, the staffs there might not seems as friendly as they should. Simple gestures of friendliness should be shown as a basic hospitality to the customers. However, there are not much to complain about the hotel as the hotel is basically clean and well maintained. The location of the hotel is near to malls and also near to foodstalls (walking distance) ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller 3 Jan 2017 Liked: Staff & service #### Small hotel but nice Compared to the price it is worth to stay in with nice & humble hotel staffs. ##### Verified traveller Verified ### 6/10 Okay #### Bernard Ling 29 Dec 2016 Liked: Staff & service #### Overall, not bad. Couldn't get access to their WiFi services. Kinda disappointed. Had to use own data for Internet access. ##### Bernard Ling Verified ### 6/10 Okay #### Verified traveller 14 Dec 2016 Disliked: Staff & service #### Budget stay The check-in process is lengthy. The reception requested for prove of reservation which is not being practice by other property. Good for location and budget stay. ##### Verified traveller Verified ### 4/10 Poor #### Ganesh 29 Nov 2022 ##### Ganesh Stayed 1 night in Nov 2022 Verified ### 8/10 Good #### Verified traveller 12 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Nov 2018 Verified ### 8/10 Good #### Verified traveller 24 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Sep 2018 ---