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Hako Hotel Mount Austin
3.0 star property

Comfortable hotel in Johor Bahru with 24-hour front desk

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hako Hotel Mount Austin

Photo gallery for Hako Hotel Mount Austin

Front of property
Front of property – evening/night
Executive King | Desk, iron/ironing board, free WiFi, bed sheets
Property amenity
Mini Suite | Bathroom | Shower, free toiletries, hair dryer, soap

Overview of Hako Hotel Mount Austin

8.2

Very good

Highlight
  • Staff & service is scored top 10% in Johor Bahru by travellers.

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Check out the area

17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100
  • Popular LocationRestoran Hua Mui 華美茶餐室1 min walk
  • Popular LocationAustin Heights Water & Adventure Park2 min walk
  • Popular LocationJB Sentral21 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)40 min drive
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Room options

Solo Room, No Windows

cleanliness

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Desk
  • Sleeps 1
  • 1 Single Bed

Dual Twin, No Windows

cleanliness

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Desk
  • Sleeps 2
  • 2 Single Beds

Dual Twin, With Window

cleanliness

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Desk
  • Sleeps 2
  • 2 Single Beds

Dual King, No Windows

cleanliness

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

Mini Suite

cleanliness

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

Executive Family

cleanliness

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

Executive King

cleanliness

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

Dual King, With Window

cleanliness

Highlights

Air conditioning
Smart TV
Private bathroom
Hairdryer
Free bottled water
Desk
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Johor Bahru

Located in Johor Bahru, Hako Hotel Mount Austin is in the business district. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. Austin Heights Water & Adventure Park and La Stella Water Theme Park are also worth visiting.

What's nearby

  • Austin Heights Water & Adventure Park - 2 min walk
  • AEON Tebrau City - 4 min drive
  • Hospital Sultan Ismail - 4 min drive
  • Toppen Shopping Centre - 5 min drive
  • KSL City Mall - 11 min drive

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 36 min drive

Restaurants

  • Sushi Zento 膳户 Austin Heights - 3 min walk
  • Restoran Hua Mui 華美茶餐室 - 1 min walk
  • Al Hajj - 3 min walk
  • Like Mee Noodle House 贊麵館豬肉粉 - 2 min walk
  • 川湘部落 - 2 min walk

About this property

Hako Hotel Mount Austin

Hotel in the business district
Hako Hotel Mount Austin provides a snack bar/deli and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free property, a lift and a 24-hour front desk
Room features
All guest rooms at Hako Hotel Mount Austin boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Smart TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru

Frequently asked questions

Is Hako Hotel Mount Austin pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hako Hotel Mount Austin?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Hako Hotel Mount Austin on 10 Apr 2024 start from £50.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hako Hotel Mount Austin?

This property doesn't offer parking.

What time is check-in at Hako Hotel Mount Austin?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hako Hotel Mount Austin?

Checkout is at noon.

Where is Hako Hotel Mount Austin located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Austin Heights Water & Adventure Park and Sunway College Johor Bahru. Austin Hills Country Club and Hospital Sultan Ismail are also within 2 miles (3 km).

Hako Hotel Mount Austin Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Estee

Stayed 1 night in Dec 2023

10/10 Excellent

JiaJun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

lee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Johannes, London

Liked: Cleanliness
This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Unlikely to return again, room in poor condition
Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
Stayed 1 night in Dec 2022

8/10 Good

Jeffrey Bok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a comfortable stay.
Stayed 1 night in Jun 2020

8/10 Good

Kin, K.L

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. Staff friendly and hotel is cleanliness is good
Stayed 3 nights in Jul 2020

8/10 Good

James, Fantastic

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s new hotel, nice design and clean, will stay again
Stayed 1 night in Jul 2020

8/10 Good

Siew Hoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay
Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mako hotel
The experience was amazing, brand new hotel in a good location
Stayed 1 night in Feb 2020