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Gateway Malaysia - Johor Bahru

2.5 star property
Families find quality time in the garden or explore nearby attractions on rental bikes at this welcoming retreat near KSL City Mall

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Gateway Malaysia - Johor Bahru is steps from KSL City Mall, featuring two outdoor pools, a children's pool, and a playground. Guests praise the helpful staff, convenient airport shuttle, and free grocery shopping service, making extended stays easier.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: 90 per cent of room rate

Express check-in available

Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: 90 per cent of room rate

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

The check-in location differs from the property location; go to: [Block A, Bayu Puteri Apartment 2, Second Entrance]

Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets are allowed for an extra charge of MYR 99, per pet, per night, plus a deposit of MYR 299 per night

Welcoming dogs and cats only

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: MYR 140 per room (one-way)
  • Airport shuttle fee per child: MYR 140 (one-way), (from 12 to 18 years old)
  • Pet deposit: MYR 299 per night
  • Pet fee: MYR 99 per pet, per night
  • Early check-in fee: 90 per cent of room rate (subject to availability)
  • Late check-out fee: 90 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The owner resides at this property. Guests have sole use of the guestroom. All other common areas are shared.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Alcohol is not served or permitted at this property

Frequently asked questions

Does Gateway Malaysia - Johor Bahru have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Gateway Malaysia - Johor Bahru pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a deposit of MYR 299 per night and a fee of MYR 99 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Gateway Malaysia - Johor Bahru?

Self-parking is free at this property.

What time is check-in at Gateway Malaysia - Johor Bahru?

Check-in start time: 3:00 PM; check-in end time: midnight. A 90% fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Gateway Malaysia - Johor Bahru?

Checkout is at 11:00 AM. Late check-out is available for a 90% fee (subject to availability).

Does Gateway Malaysia - Johor Bahru provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-12:30 AM on request. A fee of MYR 140 per room applies.

Where is Gateway Malaysia - Johor Bahru located?

This family-friendly Johor Bahru guesthouse is located by the sea, within 3 mi (5 km) of The Mall and KSL City Mall. Johor Bahru Customs, Immigration, and Quarantine Complex and Johor Bahru City Square are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

10

Cleanliness

8.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

8/10 Good

Iman irfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020