Title: The Capital 20 West Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Capital 20 West Luxury hotel with fitness centre and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/5000000/4250000/4247500/4247457/49028275.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 Bedroom | Bar (on property)](https://images.trvl-media.com/lodging/5000000/4250000/4247500/4247457/781fcd3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4250000/4247500/4247457/7b0b32e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/5000000/4250000/4247500/4247457/18cdb7fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/5000000/4250000/4247500/4247457/ba9e2909.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Capital 20 West combines modern style with genuine hospitality. Guests soak up sunshine in the garden, unwind poolside, or venture to nearby attractions via the complimentary shopping shuttle. WiFi and dry cleaning/laundry services ensure a hassle-free stay throughout. 7.8 Good ## Popular amenities - Pool - Bar - Room service - Gym - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4247457&PinnedHotelID=4247457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4247457&PinnedHotelID=4247457&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4247457&PinnedHotelID=4247457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4247457&PinnedHotelID=4247457&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4247457&PinnedHotelID=4247457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4247457&PinnedHotelID=4247457&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4247457&PinnedHotelID=4247457&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4247457&PinnedHotelID=4247457&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4250000/4247500/4247457/18aa2910.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds LCD TV Blackout curtains Separate bedroom - 323 sq ft - Sleeps 2 - 1 Queen Bed ![Suite, 1 Bedroom | Living area | TV](https://images.trvl-media.com/lodging/5000000/4250000/4247500/4247457/0d9e5e0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Balcony Separate dining area Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Kitchen - 861 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Standard Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4250000/4247500/4247457/cb1cb5e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Kitchen - 1184 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds OR 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/526300/526223/173e120b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ANEW Hotel Centurion Pretoria Centurion - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 200 reviews £58 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Johannesburg-Hotels-ANEW-Hotel-Centurion-Pretoria.h526223.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=6051471&destination=Johannesburg (and vicinity)&destType=MARKET&latLong=-26.203209,28.041145&searchId=861759c8-dd42-490b-8f05-112ea892e97b&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9580000/9579000/9578940/w4000h2663x0y4-816147e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Protea Hotel Fire & Ice by Marriott Pretoria Menlyn Pretoria - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-The-Capital-20-West.h4247457.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-The-Capital-20-West.h4247457.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-26.09233%2C28.05465&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=smjKaVHvdstqfNHMyxLcXbxFkPI=) 20 West Road South, Morningside, Sandton, Gauteng, 2146 #### What's nearby - Morningside Mediclinic - 3 min walk - 0.2 miles - Sandton Convention Centre - 2 min drive - 1.4 miles - Nelson Mandela Square - 2 min drive - 1.7 miles - Sandton City Mall - 3 min drive - 1.7 miles - Melrose Arch Shopping Centre - 6 min drive - 3.5 miles #### Getting around - Johannesburg Sandton Station - 8 min drive - Rosebank Station - 19 min drive - Johannesburg (JNB-O.R. Tambo Intl.) - 30 min drive #### Restaurants - ‪McDonald's - ‬9 min walk - ‪Wurstbude - ‬7 min walk - ‪Orexi - ‬7 min walk - ‪Tropical - ‬7 min walk - ‪Tulsa spur - ‬10 min walk ## About this property ### The Capital 20 West Luxury boutique hotel near Nelson Mandela Square You can look forward to a free food/drink shopping service, a terrace and a garden at The Capital 20 West. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - An outdoor pool - Free self-parking - A free shopping centre shuttle, babysitting (surcharge) and a lift - A porter/bellboy, ATM/banking services and free newspapers Room features All 125 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls. Extra amenities include: - Free toiletries and hairdryers - TVs with premium channels - Free infant beds, coffee/tea makers and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3970000/3968600/3968501/ca65e071.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fairway Hotel, Spa & Golf Resort Randburg - Pool - Breakfast included - Spa - Kids pool 9.2 Wonderful 107 reviews £87 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=3968501&PinnedHotelID=3968501&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/35000000/34160000/34157500/34157423/4aa4f745.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Houghton Hotel, Spa, Wellness & Golf Houghton Estate - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 206 reviews £194 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=34157423&PinnedHotelID=34157423&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/526200/526168/b1b4e616.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel by Marriott Johannesburg Wanderers Sandton - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 421 reviews £98 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=526168&PinnedHotelID=526168&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Free shopping centre shuttle - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Things to do - Gym - Outdoor pool - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 9 meeting rooms - Conference centre (4,844 square foot of space) ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - 1 building - 7 floors - Banquet hall - Built in 2010 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - TV with premium cable/satellite channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Heating - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for ZAR 500 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: ZAR 560 per vehicle (one-way, maximum occupancy 3) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: ZAR 500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property Parking height restrictions apply ### Property is also known as 20 West Executive 20 West Executive Apartments & Hotel 20 West Executive Apartments & Hotel Johannesburg 20 West Executive Johannesburg Capital 20 West Hotel Johannesburg Capital 20 West Hotel Capital 20 West Johannesburg Capital 20 West Capital 20 West Hotel Sandton Capital 20 West Sandton 20 West Executive Apartments Hotel Sandton The Capital 20 West Sandton Greater Johannesburg 20 West Executive Apartments And Hotel 20 West Executive Apartments Hotel The Capital 20 West Hotel The Capital 20 West Sandton The Capital 20 West Hotel Sandton ## Frequently asked questions ### Does The Capital 20 West have a pool? > Yes, this property has an outdoor pool. ### Is The Capital 20 West pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Capital 20 West? > Self-parking is free at this property. ### What time is check-in at The Capital 20 West? > Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at The Capital 20 West? > Checkout is at 10 AM. Late check-out is available for a fee (subject to availability). ### Does The Capital 20 West provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of ZAR 560 per vehicle applies. ### Where is The Capital 20 West located? > Located in Sandton, this luxury hotel is within 1 mile (2 km) of Morningside Mediclinic, The MARC and Johannesburg Stock Exchange. Sandton Convention Centre and Sandton City Mall are also within 2 miles (3 km). Johannesburg Sandton Station is 29 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Capital 20 West Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 64 8 - Good 63 6 - Okay 36 4 - Poor 15 2 - Terrible 11 ### 8.4/10 Cleanliness ### 7.6/10 Staff & service ### 8.8/10 Amenities ### 8.0/10 Property conditions & facilities ### 10/10 Excellent #### Paul 17 Feb 2020 Liked: Cleanliness, staff & service, room comfort ##### Paul Stayed 1 night in Feb 2020 ### 10/10 Excellent #### William 12 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### William Stayed 1 night in Feb 2020 ### 4/10 Poor #### Elroi 31 Jan 2020 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort No hot water. ##### Elroi Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 13 Jan 2020 Liked: Staff & service, amenities, property conditions & facilities Staff were excellent, rooms modern and spacious and shuttle services to the Sandton Mall very convenient. ##### Verified traveller Stayed 6 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 11 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is excellent value for money. The staff all very pleasant and helpful. The breakfast buffet has a really good tasty selection. The pool area and gym are well kept as is the rest of this hotel. The complimentary shuttle is also very useful. ##### Verified traveller Stayed 10 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 1 Jan 2020 ##### Verified traveller Stayed 9 nights in Dec 2019 ### 10/10 Excellent #### Tumisang, Gaborone 29 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its well maintained and the staff know how to serve their clients ##### Tumisang Stayed 2 nights in Dec 2019 ### 2/10 Terrible #### Verified traveller 21 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### It’s better than most Room was said to be smoke free - smelt like a tobacco factory! I’ve been here a few times, I love it however. But this experience this time was poor. I will still come back. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 8/10 Good #### Nerin 20 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nerin Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Doreen 7 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Doreen Stayed 3 nights in Nov 2019 ### 6/10 Okay #### Pankaj 25 Nov 2019 Liked: Cleanliness, property conditions & facilities ##### Pankaj Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller 9 Oct 2019 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### What can i say. Just a stay Not so good. The staff have attitude problems. They need customer care training ##### Verified traveller Stayed 2 nights in Oct 2019 ### 8/10 Good #### Verified traveller 22 Sept 2019 ##### Verified traveller Stayed 3 nights in Sep 2019 ### 2/10 Terrible #### Justin 6 Aug 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Return My Funds Back To Me I met with the manager who was super rude because i am black and she is white... I tried asking questions and then she asked that the bouncers/security take me out for no good reason. She is racist and don't need to work or manage sure sector. I never stayed in the room so please do refund my money.. Thanks ##### Justin Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 24 Jun 2019 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Hot water and shower not working properly-:( The shower was damaged reported to the recetion couple times and was never fixed so was restricted to use the bath hub and the hot water run out as after one of us showered. So this need looking into for future guests. ##### Verified traveller Stayed 6 nights in Jun 2019 ### 6/10 Okay #### Verified traveller 5 Jun 2019 Liked: Staff & service, amenities, property conditions & facilities The staff were amazing, very attentive, polite and friendly. Unfortunately housekeeping was always very late. Sometimes as late as 3pm which is not great at all. The windows are open to the corridor so you can’t open the blinds to the sun as people can see through your room when walking past. ##### Verified traveller Stayed 6 nights in May 2019 ### 6/10 Okay #### Verified traveller 30 Apr 2019 ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### T S 23 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great hotel. Amazing stay, lovely rooms. Very friendly and accommodating staff. ##### T S Stayed 2 nights in Apr 2019 ### 8/10 Good #### Fernanda 20 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Fernanda Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Leah 1 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fabulous hotel Walls too thin ##### Leah Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Helder 28 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice pearl Was very fine and calming ##### Helder Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Verified traveller 13 Mar 2019 #### Poor cellphone network in room Aircon vent just came loose. Very poor cellphone network in room. ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller 30 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I was upgraded very nice place to stay ..the veranda restaurant was very nice ##### Verified traveller Stayed 2 nights in Jan 2019 ### 8/10 Good #### Splendide 28 Jan 2019 Liked: Cleanliness, property conditions & facilities, room comfort ##### Splendide Stayed 3 nights in Jan 2019 ### 8/10 Good #### Verified traveller 27 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Apartments are great, rooms are cramped and claust Our first room allocated was tiny, dark and awful but when we approached the staff at the front desk stating the room was claustrophobic and boiling hot, they reallocated is a one bedroom apartment which was fantastic, spacious, well equipped and with a balcony. Pool was lovely and staff service really made all the difference. Turned out to be a great stay ##### Verified traveller Stayed 1 night in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Garden Court O.R. 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