Outdoor pool, pool umbrellas, pool loungers
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Reviews of Seven Villa Hotel and Spa

4.5 out of 5
Seven Villa Hotel and Spa
160 Helen Road, Strathavon, Sandton, Gauteng

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 49 reviews" "
Rating 8 - Good. 18 out of 49 reviews" "
Rating 6 - Okay. 6 out of 49 reviews" "
Rating 4 - Poor. 1 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler, Brooklyn

Travelled with family
Liked: Amenities
The property is a boutique hotel very welcoming friendly staff. The design is modern the sculptures are beautiful throughout the property. The food phenomenal. The spa service is amazing the therapist are very knowledgeable in their craft. I would recommend this property and I would definitely stay here again.
Stayed 5 nights in Mar 2024

8/10 Good

Kam Fai

Liked: Cleanliness, staff & service
Nil
Stayed 3 nights in Feb 2024

8/10 Good

Kam Fai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Arina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Overal stay was good however the carpets in the rooms were musty and not clean getting drinking water in the room was a chore if it ran out in the room however when the atm at the hotel did not dispense money but debited my account the staff were not helpful and up to now 5 days later no resolution as to whether it was a system challenge or card fraud. The house kerping staff and porters were a joy and super helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Jolame

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Arina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

vimbai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was ok.
Stayed 1 night in Sep 2023

10/10 Excellent

nala

Stayed 1 night in Apr 2023
Response from Nonks on 3 May 2023
Dear Mr. Mangope,Thank you so much for the wonderful rating, this is an indication that your stay with us was a pleasant one.We truly appreciate the feedback and look forward to hosting you again in the near future.Kind RegardsGuest Relations Manager

6/10 Okay

Grace

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Generally the property was nice, but could do with property maintenance and upgrades to keep up appearances( i.e. shower tiles were missing , bathroom tiles were worn, etc..) Other than that the staff were friendly and somewhat accommodating when my room was flooded (weather related )and I needed to change rooms.
Stayed 6 nights in Mar 2023
Response from Nonks on 3 May 2023
Dear Ms. Ajayi,Thank you you so much for taking time to provide us with your valuable feedback, it is highly appreciated.We greatly appreciate the wonderful comments about our staff members and the excellent service they provided. We take great pride in our service and are always delighted to received such amazing feedback.Your comments about the general maintenance of the property have been duly noted, please note that this has been passed on to the relevant department to rectify.We hope for an opportunity to host you again in the near future.Kind RegardsNonku SitholeGuest Relations Manager

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Mitch Gemmell on 29 Dec 2022
Good Day Jacobus,Thank you very much for taking time to review Seven Villas & Spa. We are delighted to hear that your stay with us was Impeccable. We hope to see you again soon. Kind Regards

6/10 Okay

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Above-average hotel facility with above-average food and drink prices (substantially so). Very good service and lovely grounds. Can get a bit loud though.
Stayed 1 night in Apr 2022

8/10 Good

Senele

Stayed 1 night in Sep 2021
Response from Grant Markram on 21 Sept 2021
Dear Senele, Thank you so much for taking the time to give us a review on Hotels.com, we truly appreciate all feedback from our valued guests as it assists us in correcting any possible service shortcomings. We look forward to welcoming you back to SEVEN Villa Hotel & Spa in the near future. Yours in Hospitality, Grant Markram Guest Relations Manager

8/10 Good

Kgopotso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Grant Markram on 16 Jul 2021
Dear Kgopotso, Thank you so much for taking the time to give us a review on Hotels.com. We truly appreciate all feedback from our valued guests. It is such a pleasure to see that you enjoyed your stay so much. We look forward to welcoming you back to SEVEN Villa Hotel & Spa in the near future. Yours in Hospitality, Grant Markram Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021
Response from Grant Markram on 14 Jun 2021
Dear Anonymous, Thank you so much for taking the time to give us feedback via Expedia. We truly appreciate all feedback from our valued guests as it assists us in correcting any possible service shortcomings. We look forward to welcoming you back to SEVEN Villa Hotel & Spa in the near future. Yours in Hospitality, Grant Markram Guest Relations Manager

10/10 Excellent

Edwina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Grant Markram on 16 Feb 2021
Dear Edwina, Thank you so much for taking the time to give us a review on Hotels.com. We truly appreciate all feedback from our valued guests. We look forward to welcoming you back to SEVEN Villa Hotel & Spa in the near future. Yours in Hospitality, Grant Markram Guest Relations Manager

8/10 Good

Shingai Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Grant Markram on 31 Dec 2020
Dear Shingai Sylvester, Thank you very much for taking the time to give us a review on Hotels.com. We truly appreciate all feedback from our valued guests. We look forward to welcoming you back to SEVEN Villa Hotel & Spa in the near future. Yours in Hospitality, Grant Markram Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and food. Everyone was very hospitable and nice.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great stay
I was welcomed very professionally and explained about the different amenities that were available. I had a treatment at the Camelot spar on the premises which was awesome. Dinner at Ruebens restaurant was a real treat and the food was delicious.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Convenient location, spacious room, great value.
Friendly welcome, very generous and spacious room. Lighting could be better as the room is meant for business stay. Interior decor is an interesting mix of traditional and modern elements. Balcony had a lovely view overlooking the garden. Breakfast service was a tad slow and the selection was a little limited, however the the food quality was excellent and the food served delicious. Consistent, high speed wifi between room, breakfast area as well as conferencing areas.
Stayed 1 night in Sep 2018

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Brooke, Cape Town

Liked: Staff & service, property conditions & facilities, room comfort
Good For Business, Meetings and Training sessions.
Always Friendly and accommodating. Siya, Steven and all the staff do their best - even when I have to set up an impromptu conference in their meeting rooms. Clients enjoy meeting there and the location is central saving me driving from Springs to Lanseria to meet with them.

8/10 Good

Mahnaaz, New Castle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillow change and Heated pool
Stay was great only the pilllows were really uncomfortable. Change this and hear the pool as it was freezing cold for a swim.

10/10 Excellent

James Mogetloa, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel yet
It was amazing

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
I thoroughly enjoyed my stay at the Capitol Moloko. Everyone was so friendly and very helpful and accommodating! When we had questions about what to do, where to eat, anything...the staff was also more than helpful and there with suggestions. Would love to return again!

10/10 Excellent

Jasmyn, Decatur, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't think twice, just book!
This hotel was AMAZING! We stayed in the penthouse apartment suite, and it was worth every penny. It was equipped with 2 rooms (each with a King bed and bathroom), living room, dining room, full kitchen & washer and dryer. There was even a half bath. It was a few miles from Stanton's Mandela Square, where shopping & dining awaits. The service was impeccable! If I go back to JoBurg, I will stay here no doubt!

2/10 Terrible

sizwe, Gauteng

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Poor service
Firstly, the bedroom sheets were torn in our room. Secondly, we left my wife's birthday cake in the fridge when we checked out by the time we returned to go fetch it the staff had already eaten most of it. The only response we got from the manager on duty was that she would request for the cctv footage to see who entered our room after we had checked out. So overall i was disappointed in the general staffs behavior and the poor service we received.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel close to city centre
Our stay was brief but rewarding. The hotel staff were friendly efficient and caring. This was a really good experience. I would recommend it to my friends.

4/10 Poor

Scott, Boston, MA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
If this is five-star, nine should be a minimum
On a positive note, the staff were mostly extremely polite, friendly and made us feel quite welcome. However... after arriving, the greeting receptionist could tell us nothing about the surrounding area, despite being a 5-10 minute walk from the main, shop-laden road. The dining/drinks were mediocre to terrible. My bolognese dish had a not-so-fresh/sour aftertaste. My wife and I both left our mixed drinks unfinished after taking a sip. The restaurant's techno music droned on the entire night. The hotel safe in our room did not work (its batteries were dead), water in the room's wash basin drained slowly on our first night and failed to drain at all on the second night (we had to wash our faces in the kitchen area sink). Our room was located down an extremely long walkway (open to the external, outdoor environment). Consequently, the hallway was frozen with night air when we ventured outside of the room. At some point very early the next morning we could hear children playing loudly in the hallway for some time and lastly, the ceiling light from the hallway poured into our room via a translucent window of sorts. We were in awful shape by the time we emerged to catch the hotel shuttle. Oh yes, the shuttle. The shuttle driver was consistently the most surly and unfriendly person in the entire establishment. We opted to take taxis to avoid his needlessly sour disposition. Ultimately we moved to a new hotel and were much happier. We can endure a lot, but we will not be returning

10/10 Excellent

Felipe, Belo Horizonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first choice
Every time I go to Johannesburg I first look at this hotel's availability before booking anywhere else. There's absolutely nothing to complain. Being in the room just relaxing is perfect to prepare me for the next round of flights.

8/10 Good

Lon, Vancouver WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with Family
Extremely nice hotel. Had a problem with the washing machine but they were there to help quickly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Excellent stay comfy rooms friendly staff

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Renata

Stayed 2 nights in Feb 2024

6/10 Okay

Bastian

Travelled with group
Stayed 1 night in Apr 2021
Response from Grant Markram on 17 May 2021
Dear Bastian, Thank you so much for taking the time to give us a review on Hotels.com. We truly appreciate all feedback from our valued guests. As you can imagine we do not like seeing an overall score of 6 out of 10, and would have used any comments you may have had about your experience to improve on our service offering. We look forward to welcoming you back to SEVEN Villa Hotel & Spa in the near future. Yours in Hospitality, Grant Markram Guest Relations Manager

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ganske fine og store værelser med aircondition. Hurtig check in og hjælpsom i receptionen. Kom sent om aftenen og videre allerede næste morgen, så kan ikke lige sige meget om lokalområdet.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

c, rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice spacious apartment
good place to stay, few shops in walking distance, Sandton City and Mandela square just around the corner . Breakfast okay but expensive for what you get, and every day the same.

6/10 Okay

FABRICE, st pierre

Liked: Room comfort
vol dans le coffre de l hotel - chauffauge en panne ... mais en ete ce serait surement chouette

6/10 Okay

FABRICE, reunion

Liked: Room comfort
jozi en hiver a moloko
Appartement hôtel très agréable . Petit dejeuner un peu limite niveau petit dejeuner anglais mais correct . Cependant mon appartement très bien équipe avait 3 climatiseurs réversibles en panne en plein hiver ... 1er soir et 2eme soir glacial . Réparation de fortune le 3eme soir avec 2 chaufferettes soufflantes . La plus grosse déconvenue est le vol dans le coffre de la chambre ... Attention tous les hôtels ont un code de sécurité qui permet d ouvrir en cas de nécessite code oublié ou client ayant fait expres de fermer leur coffre avant de quitter définitivement l hôtel ... sauf que ici le code etait trop facile a trouver ... et resultat quelqu un s est servi dans mopn coffre ... J attends le resultat de ma plainte ...

10/10 Excellent

Lino, Rio de janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima escolha
Ótima !!! Todos atenciosos

8/10 Good

Geir Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - low buildings, make cozy
Great hotel, but lot's of small staircases. hard to lift the suitcases around, no elevator to be seen.easy access to local shops, and good taxi poibility. Great comfortable rooms, nice breakfast. and amasing garden to look at

8/10 Good

Geir Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott Hotel med lave byggninger
Flott Hotel som ser mer ut som en resort, da det er tilpasset terrenget og ikke har høye bygninger. Mye småtrapper å bære bagasjen i. Så ingen heis. Enkelt å finne frem til, med gangavstand til et lite shopping mall slik at nødvendigheter kan kjøpes.