Title: Peermont D'oreale Grande at Emperors Palace Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Peermont D'oreale Grande at Emperors Palace Luxury hotel connected to the convention centre in Kempton Park with a full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1320000/1317700/1317604/d79e072d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1320000/1317700/1317604/91ac68ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, aromatherapy](https://images.trvl-media.com/lodging/2000000/1320000/1317700/1317604/76c9f9af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/2000000/1320000/1317700/1317604/1f501874.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Suite | 1 bedroom, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/2000000/1320000/1317700/1317604/9c665af6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Peermont D'oreale Grande at Emperors Palace offers a luxurious retreat near O.R. Tambo airport. Guests start their day with continental breakfast, rejuvenate with aromatherapy or massages at Octavia's Spa, sip cocktails by the pool, and test their luck on the slot machines. 8.6 Excellent ## Popular amenities - - Pool - Hot tub - Bar - Spa - Room service £223 includes taxes & fees 18 Sept - 19 Sept ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=1317604&PinnedHotelID=1317604&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=1317604&PinnedHotelID=1317604&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=1317604&PinnedHotelID=1317604&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=1317604&PinnedHotelID=1317604&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1317604&PinnedHotelID=1317604&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1317604&PinnedHotelID=1317604&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1317604&PinnedHotelID=1317604&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1317604&PinnedHotelID=1317604&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ### Classic Room, 1 King Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### Room (Universal) ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### Superior Room, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### Superior Twin Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 2 Single Beds ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 2 Single Beds ### Executive Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 1 bedroom - Sleeps 2 - 2 Single Beds ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 1 bedroom - Sleeps 2 - 1 King Bed ### Classic Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 1 bedroom - Sleeps 2 - 1 King Bed ### Classic Twin Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 2 Single Beds ### Deluxe Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### Deluxe Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 1 bedroom - Sleeps 2 - 1 King Bed ### Room (Club Floor, Universal) ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### Superior Room, 1 King Bed (Club Floor) ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### Presidential Suite (Club Floor) ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 1 bedroom - Sleeps 2 - 1 King Bed ### Deluxe Room, 1 King Bed (Club Floor) ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - Sleeps 2 - 1 King Bed ### Executive Suite (Club Floor) ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/32000000/31140000/31136400/31136337/f2c39f79_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Protea Hotel by Marriott Pretoria Loftus Park Arcadia - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-Peermont-Doreale-Grande-At-Emperors-Palace.h1317604.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-Peermont-Doreale-Grande-At-Emperors-Palace.h1317604.Hotel-Information) ## About the area Located in O.R. Tambo neighbourhood, Peermont D'oreale Grande at Emperors Palace is connected to the convention centre. Travellers who have shopping on the agenda can visit Melrose Arch Shopping Centre and Nelson Mandela Square. Travelling with kids? Consider Wild Waters - Boksburg and Gatwick Park. Spend some time exploring the area's activities, including golfing. [Visit our Kempton Park travel guide](https://www.expedia.co.uk/Kempton-Park.dx179686) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-26.14411%2C28.22139&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3COXenPcEvL9kp7BDK0rn7o3GiM=) 64 Jones Road, Kempton Park, Gauteng, 1620 ### What's nearby - Emperors Palace Casino - 3 min walk - 0.2 miles - International Terminal Duty Free Mall - 2 min drive - 1.4 miles - East Rand Mall - 3 min drive - 3.2 miles - OR Tambo Conference Centre - 4 min drive - 3.9 miles - Melrose Arch Shopping Centre - 19 min drive - 15.2 miles ### Getting around - Rhodesfield Station - 13 min drive - Johannesburg Park Station - 37 min drive - Johannesburg (JNB-O.R. Tambo Intl.) - 10 min drive ### Restaurants - ‪Airport Craft Brewers - ‬12 min drive - ‪Wimpy - ‬8 min drive - ‪Soaring Eagle Spur Steak Ranch - ‬8 min drive - ‪Chicken Licken - ‬8 min drive - ‪SLOW Lounge - ‬11 min drive ## About this property ### Peermont D'oreale Grande at Emperors Palace Luxury family-friendly hotel located in O.R. Tambo At Peermont D'oreale Grande at Emperors Palace, you can look forward to free continental breakfast, a casino and a poolside bar. Hit the jackpot at this hotel with amenities such as 69 casino gaming tables, 7 casino VIP rooms and 1710 slot machines. Treat yourself to a body treatment, a hot stone massage or a facial at Octavia's Spa, the on-site spa. The on-site restaurant offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden. You'll also find perks such as: - An outdoor pool and a children's pool - Free self-parking and valet parking - 2 outdoor tennis courts, a shopping centre shuttle and express check-out - Express check-in, supervised childcare (surcharge) and wedding services Room features All 182 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Extra amenities include: - Free infant beds and free extra beds - Hypo-allergenic bedding and memory foam beds - Bathrooms with designer toiletries and shower/bath combinations - LCD TVs with premium channels - Wardrobes/cupboards, electric kettles and heating ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Shopping centre shuttle (surcharge) - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 6 AM to 11 AM - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 1,710 slot machines - 2 outdoor tennis courts - 69 gaming tables - Arcade/game room - Casino (10,764 square foot of space) - Children's club - Children's pool - Full-service spa - Gym - Hot tub - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Free rollaway/extra bed - In-room cot - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - Aromatherapy - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Prenatal massages - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Banquet hall - Built in 2000 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free cot - Free rollaway/extra bed - Hypo-allergenic bedding - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as D'oreale D'oreale Emperors Palace D'oreale Grande D'oreale Grande Emperors Palace Peermont D'oreale Peermont D'oreale Grande Peermont D'oreale Gran Empero Peermont D'oreale Grande Emperors Palace Hotel Peermont D'oreale Grande Emperors Palace Hotel Kempton Park Peermont D'oreale Grande Emperors Palace Kempton Park Peermont D'oreale Grande at Emperors Palace Hotel Peermont D'oreale Grande at Emperors Palace Kempton Park Peermont D'oreale Grande at Emperors Palace Hotel Kempton Park ## Frequently asked questions ### Does Peermont D'oreale Grande at Emperors Palace have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Peermont D'oreale Grande at Emperors Palace? > As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Peermont D'oreale Grande at Emperors Palace on 18 Sept 2025 start from £223.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Johannesburg-Hotels-Peermont-Doreale-Grande-At-Emperors-Palace.h1317604.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Peermont D'oreale Grande at Emperors Palace pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Peermont D'oreale Grande at Emperors Palace? > Self-parking and valet parking are free at this property. ### What time is check-in at Peermont D'oreale Grande at Emperors Palace? > Check-in begins at 3:00 PM. After-hours check-in is not available. ### What time is check-out at Peermont D'oreale Grande at Emperors Palace? > Checkout is at 11 AM. Late checkout is available for a fee. ### Where is Peermont D'oreale Grande at Emperors Palace located? > This family-friendly Kempton Park hotel is located near the airport, steps from Emperors Palace Casino and within 6 mi (10 km) of International Terminal Duty Free Mall and Value Mall. K90 Shopping Centre and East Rand Mall are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Peermont D'oreale Grande at Emperors Palace Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 162 8 - Good 103 6 - Okay 35 4 - Poor 14 2 - Terrible 11 ### 9.0/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Tendai 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and neat. Spacious rooms, convenient of you have an early morning flight free shuttle service every 30 mins to the airport. ##### Tendai Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Paul 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful property, while my stay was short it was a nice visit. ##### Paul Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Eliana 30 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing stay, thank you ##### Eliana Stayed 1 night in Mar 2025 ### 8/10 Good #### Alessandrea 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were very friendly and helpful. The breakfast was very good. Unfortunately we had rooms right above the reception which was an open rotunda and early in the morning they were vacuuming, polishing the floors and talking loudly which woke us up. ##### Alessandrea Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Eliana 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely fantastic in every way ##### Eliana Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Aurora 20 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, friendly staff and a great restaurant. ##### Aurora Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Hugh 28 Mar 2025 Liked: Staff & service, amenities, property conditions & facilities Close to airport. Nice accommodations. Casino connected to hotel. As are many restaurants. Have stayed at hotel many times and will continue to do so. ##### Hugh Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lorraine 1 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, room spacious and attention to detail impressive. I would recommend this hotel ##### Lorraine Stayed 1 night in Nov 2024 ### 8/10 Good #### Yolandi 18 Dec 2022 Liked: Cleanliness, property conditions & facilities, room comfort Beautiful hotel. ##### Yolandi Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Gerhard 30 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and convenient close to every thing. ##### Gerhard Stayed 1 night in Nov 2023 ### 8/10 Good #### JAEPHIL 1 Jun 2025 Liked: Staff & service Shower booth needs to be fixed. Water leaked. ##### JAEPHIL Stayed 2 nights in May 2025 ### 10/10 Excellent #### Christopher 1 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Room are pretty nice. Convenient and close to airport. ##### Christopher Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Douglas 1 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Have stayed at this hotel numerous times. Convenient to airport and staff is friendly. Didn't hurt that they upgraded me at check-in! ##### Douglas Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Sandra 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Ease of check in. Location great. Transportaion service good and safe ##### Sandra Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Allen 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The whole property was great! We just wish that there were USB outlets available ##### Allen Stayed 1 night in Jul 2023 ### 8/10 Good #### Verified traveller 29 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our stay was good. Just that the sleeper couch was very uncomfortable ##### Verified traveller Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Michael 27 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities This is a wonderful place to stay for an overnight or extended stay, business or pleasure. Walkable dining and casino. Safe. My only wish would be an update of the fitness facility. Tired equipment and treadmills did not work. ##### Michael Stayed 3 nights in May 2023 ### 8/10 Good #### David 4 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not great if you don’t gamble. Vegas style resort, less than 10 years old, but starting to show wear. Staff were wonderful, but some things took longer to arrive than you would hope. Not much to do if you don’t gamble. Reign was good food, and food court in complex. ##### David Stayed 1 night in Jan 2024 ### 4/10 Poor #### Thomas 27 Feb 2023 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Seriously Poor This hotel is seriously tired/in need of updatating. The service is absolutely woeful. ##### Thomas Stayed 1 night in Feb 2023 ### 4/10 Poor #### Christian 27 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities I did booked the President suite and we have been given a standard room when we arrived at 15h30! It was Orly at 23h45 that we were given the President suite. Not what you expect and definitely not professional. ##### Christian Stayed 1 night in Mar 2024 ### 4/10 Poor #### Patrick 16 Feb 2023 Liked: Cleanliness Never been served a cold burger before in a restaurant. The kind waitress tried to get the maitre in charge to deal with the matter, but his reply was that he was busy with more important matters to have time to deal with me. Might have been the case, but the attitude tells even more. ##### Patrick Stayed 1 night in Feb 2023 ### 6/10 Okay #### Sutton 29 Dec 2022 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The property was clean. The staff are not willing to assist/go that little bit out of their way in terms of room service. No porter assisted on arrival. The breakfast at Reign restaurant was terrible. Lack of qualified waiter. Bread given as toast with extra well done eggs when Sunny Side soft were requested. No mushrooms, substituted with bake-beans :-( A lot more and they were not even busy at the time. Terrible service. Requested manager to no avail. ##### Sutton ### 8/10 Good #### Stefan 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Stefan Stayed 3 nights in May 2025 ### 10/10 Excellent #### Andre 8 Jun 2025 ##### Andre Stayed 1 night in May 2025 ### 10/10 Excellent #### Yolandi 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yolandi Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Garden Court O.R. 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