We reserved a family room, then we're asked to put our kids on a different level of the house and share a bathroom with other people. .. . .we didn't stay. We left and found another place. Part of our group HAD to stay there because he had dogs and couldn't find anything else. He didn't have a shower, they only had a tub, no towels or soap. The staff didn't have the correct information. The house was tiny, smelt of smoke and needed ALOT of repairs.