Title: Emerald Resort & Casino Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Emerald Resort & Casino Travelers enjoy thrilling water sports by the river or try their luck at 22 gaming tables, then savor international cuisine at five different on-site restaurants ## Photo gallery for Emerald Resort & Casino ![Children’s play area – indoor - Emerald Resort & Casino (Vanderbijlpark)](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/24822956.jpg?impolicy=resizecrop&rw=598&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine - Emerald Resort & Casino (Vanderbijlpark)](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/410a6ba6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![9 bars/lounges - Emerald Resort & Casino (Vanderbijlpark)](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/30a12cd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Bush Lodge | Indoor spa tub - Emerald Resort & Casino (Vanderbijlpark)](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/3dfe296d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Emerald Resort & Casino (Vanderbijlpark)](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/7801289b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Emerald Resort & Casino sits riverside with activities from water skiing to rock climbing. Visitors can book hot stone massages and facials at the spa while children play mini golf. The daily manager's reception takes place on the terrace. ## Reviews 8.0 Very good ## Popular amenities - Pool - Spa - Parking included - Restaurant - Air-conditioning - Breakfast available £42 includes taxes & fees 25 Jan - 26 Jan ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=978692&PinnedHotelID=978692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=978692&PinnedHotelID=978692&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=978692&PinnedHotelID=978692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=978692&PinnedHotelID=978692&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=978692&PinnedHotelID=978692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=978692&PinnedHotelID=978692&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=978692&PinnedHotelID=978692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=978692&PinnedHotelID=978692&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 10 of 10 rooms ### View all photos for Standard Room ![Standard Room | In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/96a5a098.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV Blackout curtains Private bathroom Separate bath and shower - Sleeps 2 - 1 Queen Bed OR 1 Single Bed ### View all photos for Apartment Room, 1 Queen bed ![Apartment Room, 1 Queen bed | In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/86bd42b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Room, 1 Queen bed ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV Blackout curtains Private bathroom Separate bath and shower - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Wheelchair Accessible Room ![Standard Wheelchair Accessible Room | In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/004cf305.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Wheelchair Accessible Room ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV Blackout curtains Private bathroom Separate bath and shower - Sleeps 2 - 1 Queen Bed ### View all photos for Suite Room, 1 King bed ![Suite Room, 1 King bed | In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/1d0121d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Room, 1 King bed ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV Separate bedroom Blackout curtains Private bathroom - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for 1 Bedroom Lodge ![In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/8e2fb654.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Lodge ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV Blackout curtains Private bathroom Separate bath and shower - Sleeps 2 - 1 Queen Bed ### View all photos for 2 Bedrooms Lodge ![2 Bedrooms Lodge | In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/c90047f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedrooms Lodge ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV 2 bedrooms Blackout curtains Private bathroom - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Superior Bush Lodge ![In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/8957cd0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Bush Lodge ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV 2 bedrooms Blackout curtains Private bathroom - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for 1 Bedroom Chalet River Resort ![In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/004b8066.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Chalet River Resort ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV Blackout curtains Private bathroom Separate bath and shower - Sleeps 2 - 1 Queen Bed ### View all photos for 2 Bedroom Chalet River Resort ![In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/1accda3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Chalet River Resort ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV 2 bedrooms Blackout curtains Private bathroom - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Wheelchair Accessible Chalet ![In-room safe, desk, blackout curtains, bed sheets](https://images.trvl-media.com/lodging/1000000/980000/978700/978692/e457e6ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Wheelchair Accessible Chalet ### Highlights Air conditioning Heating Connecting rooms available Fridge LCD TV Blackout curtains Private bathroom Separate bath and shower - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2180000/2172900/2172829/8567182f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Sandton Woodmead by IHG Sandton - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-Emerald-Resort-Casino.h978692.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJohannesburg-Hotels-Emerald-Resort-Casino.h978692.Hotel-Information) ## About the area Located in Vanderbijlpark, Emerald Resort & Casino is in the suburbs and on a river. Ster-Kinekor Vall Mall and Meyerton Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Vaal Mall and Bloukraans Centre. Travelling with kids? Consider Aquadome, or check out an event or a game at DP de Villiers Stadium. Spend some time exploring the area's activities, including golfing. [Visit our Vanderbijlpark travel guide](https://www.expedia.co.uk/Vanderbijlpark.dx6034147) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-26.74248%2C27.85702&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8v7LDPPZNi4XuE9vbJ0uwptRMKE=) 777 Frikkie Meyer Boulevard, Vanderbijlpark, Gauteng, 1911 ### What's nearby - Emerald Resort & Casino \- 2 min walk \- 0.1 miles - Aquadome \- 3 min walk \- 0.2 miles - Vaal University of Technology \- 5 min drive \- 2.3 miles - Stonehaven on Vaal \- 6 min drive \- 3.3 miles - Vaal Mall \- 8 min drive \- 3.7 miles ### Getting around - Johannesburg (JNB-O.R. Tambo Intl.) - 75 min drive ### Restaurants - ‪Gas Monkey - ‬6 min drive - ‪Silverado Spur Steak Ranch - ‬5 min drive - ‪Riverside Mimmos - ‬4 min drive - ‪Horse & River - ‬6 min drive - ‪Steers - ‬6 min drive ## About this property ### Emerald Resort & Casino Upscale family-friendly hotel by the river At Emerald Resort & Casino, you can look forward to a casino, a bowling alley and game and wildlife viewing. For those looking to try their luck, this hotel boasts 430 slot machines, a casino VIP room and 22 casino gaming tables. Indulge in a body treatment, a deep-tissue massage and a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Enjoy on-site activities, such as volleyball, hiking/biking and fishing. Guests can also expect to find a free daily manager's reception, a terrace and mini golf. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool along with a waterslide, sunloungers and pool umbrellas - Free self-parking - Buffet breakfast (surcharge), a free casino shuttle and a safari - Extended parking, access to a nearby health club and a water park (surcharge) Room features All 78 rooms feature comforts such as air conditioning, as well as thoughtful touches such as safes and room service. Other conveniences in all rooms include: - Bathrooms with separate baths/showers and free toiletries - LCD TVs with premium channels - Fridges, electric kettles and heating ## Similar properties ![Garden view](https://images.trvl-media.com/lodging/34000000/33300000/33298000/33297915/0911f244.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waterfront Country Lodge Vanderbijlpark - Pool - Breakfast included - Spa - Parking included 8.2 Very good 35 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=33297915&PinnedHotelID=33297915&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/14000000/13490000/13487200/13487111/573b9231.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aark Guest Lodge Vanderbijlpark - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 30 reviews £53 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=13487111&PinnedHotelID=13487111&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/36000000/35210000/35201800/35201732/3bd9da4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Shakespeare Inn Vanderbijlpark - 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19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=32683664&PinnedHotelID=32683664&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1410000/1404100/1404023/2d9a1181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shumba Valley Lodge Lanseria Airport Lanseria - Pool - Kids’ pool - Parking included - Free Wi-Fi 6.8 138 reviews £53 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1404023&PinnedHotelID=1404023&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/92000000/91730000/91727600/91727552/52ec161a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gold Reef City Theme Park Hotel Johannesburg South - Pool - Breakfast included - Parking included - Free Wi-Fi 9.4 Exceptional 59 reviews £98 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=91727552&PinnedHotelID=91727552&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (ZAR 190 per person)](https://images.trvl-media.com/lodging/23000000/22120000/22112300/22112227/8d3cc9f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 26 Degrees South Bush Boho Hotel Muldersdrift - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 32 reviews £79 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=22112227&PinnedHotelID=22112227&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transport - Return airport shuttle (surcharge) on request - Free casino shuttle - Shopping centre shuttle (surcharge) - Free secured self parking on site - Free RV/bus/lorry parking on site - Extended parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: ZAR 200 for adults and ZAR 120 for children - 5 restaurants - 9 bars/lounges - A coffee shop/cafe - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - Breeze Restaurant - Chop Chop Wok - High Stakes Restaurant - Sports Bar - Wimpy ### Things to do - 22 gaming tables - 430 slot machines - Arcade/game room - Billiards/pool table - Boat tours - Bowling alley - Casino - Fishing - Full-service spa - Game drive - Game viewing - Hiking/biking trails - Kayaking - Mini golf - Motor boating - Mountain biking - Outdoor pool - Personal motorised watercraft - Playground - Rock climbing - Rowing/canoeing - Safari - Sauna - Steam room - TV in common areas - Volleyball - Water park - Water skiing - Waterslide ### Family friendly - Arcade/game room - Bowling alley - In-room refrigerator - Laundry facilities - Mini golf - Outdoor pool - Playground - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - Business centre - Conference centre - Meeting room ### Outdoors - Garden - On a river - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Sauna - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - High-pile carpet in room - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 2 floors - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Toothbrush and toothpaste (on request) ### Entertainment - LCD TV with premium channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Refrigerator - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Heating - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:30 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 25 July to 5 August: - Water park ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: ZAR 500.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately ZAR 200 for adults and from ZAR 120 for children - Towels fee: ZAR 0 per person, per night (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 13 years old are not allowed in the swimming pool without adult supervision ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as EMERALD SAFARI RESORT & CASINO Vanderbijlpark Emerald Resort Casino Vanderbijlpark Emerald Resort Casino Emerald Casino Vanderbijlpark Emerald Safari Hotel Vanderbijlpark Emerald Resort Casino Emerald Resort & Casino Hotel Emerald Resort & Casino Vanderbijlpark Emerald Resort & Casino Hotel Vanderbijlpark ## Frequently asked questions ### Does Emerald Resort & Casino have a pool? ### How much does it cost to stay at Emerald Resort & Casino? ### Is Emerald Resort & Casino pet-friendly? ### How much is parking at Emerald Resort & Casino? ### What time is check-in at Emerald Resort & Casino? ### What time is check-out at Emerald Resort & Casino? ### Does Emerald Resort & Casino provide a shuttle to the airport? ### Where is Emerald Resort & Casino located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Emerald Resort & Casino Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Location ### 8.0 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 93 8 - Good 72 6 - Okay 34 4 - Poor 12 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Leon 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was perfect and clean. They had a bit of a problem with the door. Not locking. But sorted it out instantly. Very friendly staff. My husband & I had the wheelchair room. Was perfect. Thank you. ##### Leon Stayed 1 night in Jan 2026 ### 10/10 Excellent #### lehlohonolo 18 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place for getaway Great looking hotel room. Breakfast was great. Only issue was we got twin beds and I booked a queen bed ##### lehlohonolo Stayed 1 night in Feb 2025 ### 8/10 Good #### Paul 30 Apr 2025 Liked: Cleanliness, staff & service #### Good value Good value. Good size rooms, clean and fresh bedding. Good breakfast but dinner service very slow. Lots of activities nearby, nice pool and spa service. ##### Paul Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Elzabe 2 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyable and value for money! Value for money, spacious, neat and clean. Always enjoy the stay as it is situated close to all you need. ##### Elzabe Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Keeran 5 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Amazing stay. Great facilities. Super friendly and efficient staff. ##### Keeran Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Pumza 2 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pl It was the best my kids loved everything ##### Pumza Stayed 6 nights in Dec 2023 ### 10/10 Excellent #### Avril 18 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was lovely, we had lovely time, the children loved the Aqua Dome, however I feel that entry fee for residents should be exempt and not pay for the Aqua Dome, the animal farm was very nice. The Place overall is very nice. The receptionist Fifi was very very helpful. All the staff are respectful and very helpful, the come and clean everyday, which is a nice break for us when on holiday ##### Avril Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Frank 11 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing experience 10/10 The staff were really Helpful especially Kele who assisted me in switching rooms. It’s rare to have get service of such a high standard these days. Staff are highly professional and very friendly ensuring a pleasant experience all round. 10/10 I would definitely recommend staying at emerald hotel ##### Frank Stayed 1 night in Feb 2024 ### 8/10 Good #### Fabricio 19 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Other than a so-so shower, absolutely fantastic! Fantastic stay. Highly recommended, especially for the price. Only thing is the shower is one of these where you can't close it all the way, so the bathroom floor tends to get wet, and the taps are a bit finicky. The shower head is also not great. But other than the shower, really nice, neat, comfortable little chalet, with air con, tv, braai, full kitchen ,wi-fi, and enough to do to keep the family busy for a good 3 nights. ##### Fabricio Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Major 10 Nov 2023 Liked: Staff & service Disliked: Property conditions & facilities #### Reconnect with nature I understand that those are old designed chalets, but they need to be kept in good condition. The interior infrastructure seem to be dilapidated and not taken care of. The sheets are clean but not up to the standard I had expected for such a place. Be that as it may, I enjoyed my stay and it allowed me to reconnect with the nature. ##### Major Stayed 1 night in Nov 2023 ### 10/10 Excellent #### ALEXIA 19 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Loved it What a wonderful experience! Would highly recommend. Staff at the Hotel were amazingly friendly and professional. From Reception to room service to breakfast staff just outstanding!! The Auqua Dome was VERY disappointing. The staff open when they want to. Literally an hour after the board signs says and online times. The only slide is not always open as the life guard wants to chat to his friends so closes and opens at random. If you ask him to use the slide he will tell you in 20 minutes. ##### ALEXIA Stayed 1 night in Jan 2024 ### 8/10 Good #### Ockert 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I enjoyed my privateness and the stay, the speedbumps is a bit of a pain ##### Ockert Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Sibonakaliso 10 Mar 2025 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities The money is expensive for sleeping only.....if they were breakfast and other entertainment then would've understand ##### Sibonakaliso Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Praise 27 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Emarald delicious brekky I really enjoyed the breakfast that we were served, its honestly the one main thing that stood out for me. ##### Praise Stayed 6 nights in Dec 2022 ### 8/10 Good #### Rudo Thrish 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was fine and the lady by the reception who is well curved ,dark in complexion she is to keep ,lovely person and the guy who helped us with moving from another house after we noticed few things needed to be sorted and we got anofher in few minutes Thanks to the team ##### Rudo Thrish Stayed 3 nights in Jul 2025 ### 8/10 Good #### Portia 30 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent It was an amazing experience. ##### Portia Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Jackie 17 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Jackie Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Adrineth 7 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful The place waz clean and relaxing. Rooms spacious. There were ample plates etc,which was impressive. The stove worked well. Staff was welcoming and there was a shop on site ##### Adrineth Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Adrineth 8 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything is beautiful. I liked the welcoming and how they called to check if everything is fine ##### Adrineth Stayed 1 night in Mar 2023 ### 6/10 Okay #### mark jansen van vuren 6 Aug 2023 Liked: Staff & service #### Renovation The room was clean, but its been used to the extent that it need renovation ##### mark jansen van vuren Stayed 1 night in Aug 2023 ### 4/10 Poor #### Verified traveller 31 Aug 2023 Disliked: Cleanliness, property conditions & facilities #### Disgusting state of the Chalet's in the resort. The Chalet was in a poor state. The lounge furniture was dirty, kitchen cabinets broken, curtains were torn on the rails. Overall state was that of a building that the owner was neglected. Cant believe they expect someone to pay and stay in a Chalet!! ##### Verified traveller Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Linda 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Your front desk staff is badly trained and dont have a clue what is going on in the hotel booking system. This includes your front desk manager as even she did not know which rooms are available and which is not. the excuse was. We dont know which rooms are cancelled and which are not. That tells me they dont have access or they dont care or they dont want to do the effort. So I was told the hotel is fully booked. Then when I showed them on line it is not and that I can book a room, then all of a sudden there was a room available ##### Linda Stayed 1 night in May 2025 ### 6/10 Okay #### Raeesa 28 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Emerald Resort Units need a few more basic items The accommodation should atleast cater for a place to hang wet washing since the Aquadome is one of the main features Also just basic items in the unit, there is no broom or mop so after housekeeping cleans if the place gets dirty, you dont have anything to clean up with. Water from shower comes out right till the kitchen floor and nothing available to mop it ##### Raeesa Stayed 4 nights in Sep 2023 ### 8/10 Good #### Thrishen 12 Feb 2024 Liked: Cleanliness, staff & service, room comfort #### Loads of potential I would say the hotel is satisfactory and in definite need of an upgrade. The bedding and bed were awesome but the walls, decor, furniture all need updating. The aircon is loud and noisy and the hotel should perhaps in solar etc. as the aircon does not work when there is load shedding. A lot of the TV channels did not have sound, and the shower door did not close. I think for the price you pay, you can expect more. Thanks ##### Thrishen Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Mpho 30 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome stay We really enjoyed to be at Emerald . 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