Title: The Ummed Jodhpur Palace Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15406023&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ummed Jodhpur Palace Resort & Spa Luxury hotel with 2 restaurants and free valet parking ## Photo gallery for The Ummed Jodhpur Palace Resort & Spa ![Luxury Garden King Bed Or Twin Bed | View from room - The Ummed Jodhpur Palace Resort & Spa (Jodhpur)](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/42720cec.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, Indian cuisine - The Ummed Jodhpur Palace Resort & Spa (Jodhpur)](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/b760c955.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - The Ummed Jodhpur Palace Resort & Spa (Jodhpur)](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/f08a88f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard view - The Ummed Jodhpur Palace Resort & Spa (Jodhpur)](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/e810ea2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - The Ummed Jodhpur Palace Resort & Spa (Jodhpur)](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/cf80927b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers discover Jodhpur's historic charm at The Ummed Palace Resort & Spa. Sample local specialties at two restaurants during happy hour, book a massage, cool off in the outdoor pool, or unwind on the garden terrace with views of the historical district. ## Reviews 6.2 ## Popular amenities - Bar - Pool - Breakfast available - Spa - Gym - Room service £80 includes taxes & fees 16 Dec - 17 Dec ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=15406023&PinnedHotelID=15406023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=15406023&PinnedHotelID=15406023&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=15406023&PinnedHotelID=15406023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=15406023&PinnedHotelID=15406023&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15406023&PinnedHotelID=15406023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15406023&PinnedHotelID=15406023&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15406023&PinnedHotelID=15406023&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15406023&PinnedHotelID=15406023&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Luxury Garden King Bed Or Twin Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/cf447e14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Garden King Bed Or Twin Bed ### Highlights Soundproofed Air conditioning LCD TV Private bathroom Hairdryer Bathrobes Shower/bath combination Deep-soaking bath - 355 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Royal Courtyard King Bed Or Twin Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/66516ac5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Courtyard King Bed Or Twin Bed ### Highlights Soundproofed Air conditioning LCD TV Private bathroom Hairdryer Bathrobes Shower/bath combination Deep-soaking bath - 355 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Princely Suite ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/88fe757e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Princely Suite ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds LCD TV Separate bedroom Private bathroom Hairdryer - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Royal Suite ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/cf447e14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning LCD TV - 1080 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Luxury Garden Twin Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/22aae7ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Garden Twin Bed ### Highlights Soundproofed Air conditioning LCD TV Private bathroom Hairdryer Bathrobes Shower/bath combination Deep-soaking bath - 355 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Royal Courtyard Twin Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/16000000/15410000/15406100/15406023/22aae7ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Courtyard Twin Bed ### Highlights Soundproofed Air conditioning LCD TV Private bathroom Hairdryer Bathrobes Shower/bath combination Deep-soaking bath - 355 sq ft - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJodhpur-Hotels-The-Ummed-Jodhpur-Palace-Resort-Spa.h15406023.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJodhpur-Hotels-The-Ummed-Jodhpur-Palace-Resort-Spa.h15406023.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.32165%2C73.11851&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eAt08oOiN7kg1zac2Ttsf1Hpv8c=) Banar Road, Jodhpur, Rajasthan, 342027 #### What's nearby - Suraj Garden \- 13 min drive \- 3.4 miles - Jaswant Thada \- 19 min drive \- 6.7 miles - Umaid Bhawan Palace \- 20 min drive \- 6.2 miles - Ghantaghar Clock \- 20 min drive \- 7.1 miles - Mehrangarh Fort \- 21 min drive \- 6.9 miles #### Getting around - Banar Station - 7 min drive - Jodhpur (JDH) - 25 min drive #### Restaurants - ‪A Soloman Lok - ‬10 min drive - ‪Ranbanka Palace Hotel Jodhpur - ‬12 min drive - ‪The Spice Route - ‬10 min drive - ‪Sabzi mandi - ‬7 min drive - ‪Maggiee Point Nlu - ‬13 min drive ## About this property ### The Ummed Jodhpur Palace Resort & Spa Luxury hotel in the historical district A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Ummed Jodhpur Palace Resort & Spa. Treat yourself to a massage or other spa services. Enjoy Indian cuisine and happy hour at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - A lift, a front desk safe and meeting rooms Room features All 88 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes. Extra amenities include: - Bathrooms with deep-soaking baths and free toiletries - LCD TVs with premium channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8820000/8815700/8815622/b2647d1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Welcomhotel by ITC Hotels, Jodhpur Jodhpur - Pool - Spa - Kids pool - Parking included 8.4 Very good 87 reviews £96 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8815622&PinnedHotelID=8815622&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/17000000/16580000/16576900/16576831/4fff1b03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Jodhpur Jodhpur - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 123 reviews £65 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=16576831&PinnedHotelID=16576831&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/93000000/92450000/92447700/92447657/ebbfa014.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Jodhpur Iti Circle Jodhpur - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 33 reviews £85 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=92447657&PinnedHotelID=92447657&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/22000000/21960000/21950700/21950659/295d4502.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Jodhpur Jodhpur - Pool - Spa - Kids pool - Parking included 8.0 Very good 90 reviews £97 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=21950659&PinnedHotelID=21950659&HadPinnedHotel=true®ionId=-1&adults=2) ![Dock](https://images.trvl-media.com/lodging/2000000/1610000/1604300/1604293/683385c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ajit Bhawan - A Palace Resort Jodhpur - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 145 reviews £167 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=1604293&PinnedHotelID=1604293&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2940000/2934100/2934068/6750fae9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ranbanka Palace Jodhpur - Pool - Spa - Parking included - Free WiFi 7.8 Good 49 reviews £87 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=2934068&PinnedHotelID=2934068&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast (INR 500 per person)](https://images.trvl-media.com/lodging/4000000/3580000/3575800/3575787/c64b969d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WelcomHeritage Bal Samand Lake Palace Jodhpur - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 46 reviews £96 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=3575787&PinnedHotelID=3575787&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/570000/560800/560711/12d58ba3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taj Hari Mahal Jodhpur Jodhpur - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 161 reviews £154 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=560711&PinnedHotelID=560711&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9810000/9807000/9806945/0f70f061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RAAS Jodhpur Gulab Sagar - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 160 reviews £353 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=9806945&PinnedHotelID=9806945&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/850000/848900/848864/53bcc8b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Umaid Bhawan Palace Jodhpur - Pool - Spa - Parking included - Free WiFi 10 Exceptional 81 reviews £651 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=848864&PinnedHotelID=848864&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 600 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Amrit Sagar - Charbagh - SirP ### Things to do - Gym - Outdoor pool - Playground - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Banquet hall - Built in 2000 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 12:30 AM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for INR 2000.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (31 December) Gala Dinner per adult: INR 5130 - New Year's Eve (31 December) Gala Dinner per child: INR 3300 (from 6 to 12 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately INR 600 per person - Airport shuttle fee: INR 1200 per vehicle (one-way, maximum occupancy 2) - Rollaway bed fee: INR 2000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Outside food is not permitted on the premises. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 5:30 AM to 8:30 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Ummed Jodhpur Hotel Ummed Jodhpur The Ummed Jodhpur The Ummed Jodhpur & Jodhpur The Ummed Jodhpur Palace Resort & Spa Hotel The Ummed Jodhpur Palace Resort & Spa Jodhpur The Ummed Jodhpur Palace Resort & Spa Hotel Jodhpur ## Frequently asked questions ### Does The Ummed Jodhpur Palace Resort & Spa have a pool? ### How much does it cost to stay at The Ummed Jodhpur Palace Resort & Spa? ### Is The Ummed Jodhpur Palace Resort & Spa pet-friendly? ### How much is parking at The Ummed Jodhpur Palace Resort & Spa? ### What time is check-in at The Ummed Jodhpur Palace Resort & Spa? ### What time is check-out at The Ummed Jodhpur Palace Resort & Spa? ### Does The Ummed Jodhpur Palace Resort & Spa provide a shuttle to the airport? ### Where is The Ummed Jodhpur Palace Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ummed Jodhpur Palace Resort & Spa Reviews ## Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 16 6 - Okay 14 4 - Poor 7 2 - Terrible 16 ### 6.8/10 Cleanliness ### 6.2/10 Staff & service ### 5.4/10 Amenities ### 6.2/10 Property conditions & facilities ### 5.8/10 Eco-friendliness ## Reviews ### 6/10 Okay #### Nivedita 15 Feb 2025 Disliked: Property conditions & facilities The property looks old and decrepit. The spa was not functional. It did not have a resort feeling to it. It was modest. The rooms were clean but the beds and towels were old. The tub did not drain well. It was very basic. They have much upgrading to do. ##### Nivedita Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### rita 18 Nov 2023 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### palace only in looks The map location was incorrect and wasted time and effort. Hotel room phone was not working nor was it rectified even after repeatedly telling. food was good and the ambience good but customer service attitude was lacking ##### rita Stayed 1 night in Nov 2023 ### 6/10 Okay #### Umang 11 Jan 2022 Liked: Amenities Ambience and food. Not very happy with the welcome and room service. ##### Umang Stayed 4 nights in Jan 2022 ### 6/10 Okay #### rakesh 9 Dec 2022 Liked: Room comfort Disliked: Cleanliness Restaurant food was excellent. They need to upgrade their services. Staff was very cooperative and helpful. Only major shortcoming was housekeeping. ##### rakesh Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Ruchi 5 Jan 2025 Disliked: Cleanliness, amenities, property conditions & facilities This is a grand Palace, however, very few visitors, even in the midst of the peak season because of the poor maintenance as well as limited services. Our showers as well as toilet was in terrible shape. Go else with the worst I ever seen in my trip for a long, long time. ##### Ruchi Stayed 1 night in Jan 2025 ### 8/10 Good #### Verified traveller 1 Jan 2024 Liked: Cleanliness, property conditions & facilities, room comfort Location is the main problem. It is too far away from everything and no nice restaurants close by. The food is so-so in the hotel restaurant and way too expensive for the quality. ##### Verified traveller Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Verified traveller 19 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pathetic Staff is not cooperative…not a good experience! ##### Verified traveller Stayed 1 night in Dec 2024 ### 6/10 Okay #### Sohil 31 Jan 2020 Disliked: Cleanliness #### It definitely not a 5 star at all It was alright , they need to keep property clean and have to get bed sheets and pillows changed Caz it was smelly and dirty , after that it was little better ##### Sohil Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Divyesh 30 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place is only 2 or maximum 3 star property. We paid for 5 Star and recd. only 2 star. Total rip off. ##### Divyesh ### 2/10 Terrible #### Jigar 25 Dec 2021 Disliked: Staff & service, amenities I absolutely did not enjoy the stay and will never recommend anyone to visit this property as it lacked basic amenities like poor bed mattress and cold water in the shower. I would have been happier staying at any other hotel but this one ##### Jigar Stayed 1 night in Dec 2021 ### 6/10 Okay #### Bharat 28 Dec 2022 Disliked: Cleanliness The hotel from the outside and lobby is good. Especially their lawn and front lawn is really nice. Their bedding cleanliness really was a disappointment. They should really consider changing those with new ones very soon. The bathroom bath tub curtains were really old as well. The staffs in the front desk could do better and the food hall was ok. ##### Bharat ### 2/10 Terrible #### Jagdish 20 Feb 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dirty hotel Unfriendly staff. Dirty bed sheets- Unhygienic atmosphere. Glass widows dirty and never cleaned. ##### Jagdish Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Samirkumar 4 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very poor customer service and deserve not more than 3 stars for their service, offerings and behavior. I would like to get my money back from this hotel. The room does not have standard items! Just the look and name including alace does not give that feeling. Please stay away from this property. ##### Samirkumar Stayed 2 nights in Jan 2024 ### 4/10 Poor #### Sandeep 18 Jan 2020 Disliked: Staff & service, amenities, property conditions & facilities The room lacked expected amenities like washroom accessories shaving & dental kits, only one soap between wash basin and bathing areas, no hand towels, no bathroom slipper or bathrobe. They could not change the spring mattress that was too sinking for our spines. Food was tasteless and half the items not available. Breakfast spread was ordinary and most items were cold. ##### Sandeep Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Jay 29 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This should be a last resort booking … This was one of the worst hotels we stayed at during our trip to India. Our rooms were not even ready by 12 pm. So, we left to do sightseeing and returned by 8 pm only to find that they did not have the rooms we had pre-paid for. Finally after a lot of arguing and waiting for 45 mins, the rooms became magically available, thanks to the intervention of one of the managers who was actually very helpful. When we got to the room, the fridges in the rooms were not working, the mattresses were so soft, they felt like they were 20 years old. Finally, when we were checking out just 8 hours later, we were being over-charged for multiple breakfasts which we did not have. The employee at the front desk was so rude and unprofessional during the check-out. He slammed his hand across the desk and flung all the papers on the floor towards one of the other employees. To make matters worse, there were other guests also experiencing similar issues as us. I told them my family had a flight to catch and I couldn’t waste any more time, but still he was not helpful. At 6:30 am, finally a manager (Sunil) was called and he helped us clear up the mess. In short, the managers were great, the employees, not so much. The property has potential, but lots of changes must be made to achieve a 4 or 5 star rating. At best, I would give this property a 2 star rating today. Hope this is helpful. ##### Jay Stayed 1 night in Dec 2023 ### 4/10 Poor #### Sophie, Australia 9 Dec 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It’s just a 3 star category hotel, with very basic amenities and unhelpful, unfriendly staffs. Outdated old rooms and poor quality shower. How on earth this can be a five a star hotel. It’s tucked away from the city. And takes at least 1/2 hour to get to the attractions. If you want to stay at a three star property far away from the city, this is for you. ##### Sophie Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 31 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ambience, lovely breakfast spread. Food in hotel is pricey though ##### Verified traveller Stayed 1 night in Jul 2019 ### 2/10 Terrible #### Verified traveller 12 Mar 2019 Disliked: Cleanliness, staff & service, property conditions & facilities The pictures of the property shown on Expedia is nowhere close to the reality. It’s a very badly maintained and terribly managed property. The staff was untrained and unprofessional, property cleanliness was very poor, bathrooms were horrible, and the overall experience was just not what we expected when booked the hotel. This property is marketed as a heritage hotel and they try to give an impression as if it’s one of the palace style heritage hotel, which is absolutely misleading. It’s a cheap quality hotel; the services, staff and the overall feel of the hotel is very much like a Motel or a road side Inn. Stay away from booking this hotel, it’d be a huge mistake. ##### Verified traveller Stayed 2 nights in Nov 2017 ### 2/10 Terrible #### Verified traveller 22 Feb 2019 Liked: Amenities Disliked: Staff & service This was a really bad managed hotel. We had a large suite which did not have hot water till a huge wedding part arrived day after we got there. Low water pressure. Leaking ceiling into our room (to be fair they fix that), leaking kettle, not working tv, no chairs on the outside balcony, no newspaper delivered, blocked shower drain and loose toilet seat. Then there was the staff and restaurant. Bad staff training, being ignored in the bar are and very poor service with cans just put in front of us, no ice put in glass no service offered. Ignored in reception. Poor choice for breakfast when wedding appeared. General very very poor service and attention being this was a 5star hotel. ##### Verified traveller Stayed 3 nights in Feb 2019 ### 2/10 Terrible #### Verified traveller 20 Feb 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Poor service Rip off for transport to airport Charges 4 times compared to Uber ##### Verified traveller Stayed 1 night in Feb 2019 ### 6/10 Okay #### Verified traveller 9 Jan 2019 Liked: Cleanliness The property has seen better days, but keeps going as though it was still a top-of-the-line hotel. It isn't. It comes down to the fact that the staff are eager but poorly trained, being more intrusive than helpful, and often more concerned with their interactions with each other than providing what is actually needed for the guests.. Food is above average. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller 29 Dec 2018 Disliked: Cleanliness, staff & service, property conditions & facilities Not 5 star. More 2 star. It is dirty, rude staff - not all some really tried and many things broken including toilet, door handles etc. very poorly managed ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### Verified traveller 15 Dec 2018 so big hotel, and so big room, but the facilities ia too old. and balcony is occupied by birds, so dirty. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 2/10 Terrible #### Verified traveller 30 Nov 2018 Disliked: Cleanliness, staff & service, property conditions & facilities The property is rated as 5 star at the Expedia site.i would give it a 3 star! ##### Verified traveller Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### KumarJain 19 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic place and great hospitality . 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