Jerusalén Holidays from £1,225

Good location, but unpleasant bathroom odor The hotel is centrally located, making it convenient for exploring Cusco, and the staff was polite throughout our stay. Unfortunately, there was a persistent foul smell coming from the bathroom plumbing that significantly affected our experience. I reported the issue, but the hotel was unable to resolve it and did not offer to move us to another room. Ultimately, I had to keep the bathroom door closed to prevent the smell from spreading into the room. Since no alternative room was offered, I cannot say whether this issue affects other rooms as well. The location and polite staff were positives, but the unresolved bathroom odor was a major drawback. I hope the hotel addresses the plumbing issue so future guests do not have to deal with the same problem.

This is a very charming hotel. Nice view from the common area and patio. The best part is the staff though. They were very accommodating, warm, and helpful with every request I had including oxygen. They offer boxed breakfast if you need to leave early (even at 3 AM!) for excursions. They also arranged pick-up to and from the airport for me. Great location, close to main square and good restaurants. Highly recommend this hotel.