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Reviews of Jeju Palace Hotel

3 out of 5
Jeju Palace Hotel
9, Tapdong-ro, Jeju City, Jeju

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 271 reviews" "
Rating 8 - Good. 112 out of 271 reviews" "
Rating 6 - Okay. 54 out of 271 reviews" "
Rating 4 - Poor. 16 out of 271 reviews" "
Rating 2 - Terrible. 6 out of 271 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

anh

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean and nice staffs
Stayed 2 nights in Mar 2024

8/10 Good

SoJeong

Liked: Staff & service, amenities
Stayed 3 nights in Jan 2024

8/10 Good

Hnin Lai Lai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and facilities are good.

10/10 Excellent

JESUS, FORT WORTH

Stayed 4 nights in Jul 2022

2/10 Terrible

Hyundo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend
I don’t recommend this hotel.
Stayed 1 night in Nov 2021

8/10 Good

Park

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 15 nights in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
You get what you pay for
Bad mannered customer service front desk
Stayed 1 night in Jun 2021

8/10 Good

Tessa

Liked: Cleanliness, property conditions & facilities, room comfort
close to the sea and dongmun market
information on the hotel.com should be updated. it says that breakfast is available by paying 8000 won, but when i was there they didn't have any breakfast because of covid. i was bit disappointed because i have to go out in the morning for breakfast.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view is fabulous, cold air con, hot water.
Stayed 2 nights in May 2021

8/10 Good

Sin Dook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from 매니저 on 30 Nov 2020
저희호텔을 이용해주셔서 감사합니다. 고객님의 의견에 감사드립니다.^^

6/10 Okay

Verified traveller

Travelled with family
Room and view
The hotel room and location was good. But the room size is small compare to other hotel room size for this price. Otherwise everything was good.
Stayed 5 nights in Aug 2020
Response from 매니저 on 24 Aug 2020
저희호텔을 이용해주셔서 감사합니다. 고객님의 의견에 감사드립니다.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from 매니저 on 3 Oct 2019
저희호텔을 이용해주셔서 감사합니다. 고객님의 의견ㅇ ㅔ감사드립니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from 매니저 on 7 Aug 2019
저희호텔을 이용해주셔서 감사합니다. 고객님의 의견에 감사드립니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked where this property is situated. It is very close to the shopping street, the huge market and E-mart supermarket. The waterfront has a walkway and there are many restaurants nearby. The hotel doesn't have tea or coffee supplied, but does have a kettle. Since there is the supermarket and 7 11 just around the corner, that was not too much of a drama.
Stayed 2 nights in Jul 2019
Response from 매니저 on 22 Jul 2019
Tank you so much. :)

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from 매니저 on 15 Jun 2019
저희 호텔을 이용해주셔서 감사합니다. 고객님의 의견에 감사드립니다.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the old district of Jeju city, Jeju harbor and so on. There are lots of good restaurants, markets, shopping malls around the hotel. It's not expensive. There is no toothbrush or paste in the bathroom. But there are lots of convenient stores around the hotel. Highly recommended.
Stayed 1 night in Apr 2019
Response from 매니저 on 2 May 2019
Thank you. :)

10/10 Excellent

Abu Zar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
Response from manager on 10 Jan 2018
저희호텔을 이용해주셔서 감사합니다.

10/10 Excellent

Raha R, INDIA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel with Lovely sea view rooms
Clean rooms. The room in which I stayed, had a great sea view. Location is very nice close to the sea and harbour. Also there are a lot of eat out places and super markets. Had a great experience during my stay. Things that could be improved are the hotel room service, restaurant facilities and the staffs communication skills in English. As most of the staffs barely could speak in English.
Stayed 4 nights in Oct 2017
Response from by hyun on 6 Nov 2017
Thank you for using our accommodation. Thank you for your feedback.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Older Hotel
Older hotel, but very clean. Great for the rate

4/10 Poor

Cat, Seoul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great for a middle-aged Korean man...ONLY
If you're going to this hotel for the Sauna and you're a women-PASS. Expedia doesn't mention this, but this sauna is MEN ONLY. If you like soft pillows and soft beds, DON'T COME HERE. These beds are typically Korean (aka box spring, no mattress, hard as a rock, not soft at all) I got one of the best massages of my life and after I slept, I woke up with cricks in my neck and lower back pain like you wouldn't believe! It's NOT near the beach. It's near the water. The closest beaches are 45 minutes away by bus and 10-15 minutes (7-10 bucks) away from the hotel. There aren't a lot of good restaurants or even variety around there. There IS an Emart (basically a huge grocery store) nearby. And McDonald's and Dunkin Donuts. There's a shopping center but I felt like I couldn't find food I like. The hotel spa is overpriced, too. Go outside and there're a few places around there that have better rates! There's a disco jump (ride) and a few fun rides nearby. At night, go outside and follow the screaming. You'll find it. It's really small but kids would enjoy it.

6/10 Okay

John, Portland, Oregon, USA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good place for a economical single.
Not my ideas of a honeymoon suite. While the rooms are very clean and the staff is polite, the air conditioner needs servicing to get rid of the smell of rancid freon. When I returned to my room, the air conditioner made the entire room smell like body bad body odor. I thought at first it was me, but figured out it was due to the coolant being rancid. There really is no dining hall or restaurant like in the advertisement for the hotel. The only place you can get any breakfast is a few blocks away. The hotel was nice and has a good view of the ocean, although it is an older hotel and is kept up. I would recommend this hotel to a single person trying to be economical as they will not nickel and dime you to death and there is no mini-bar to tempt you, so you save money on unnecessary hotel expenses. I was surprised at checkout they did not accept my card for any additional payments, as I expected they would do for every little thing that I used.I brought my own toiletries and towels so I did not use any of their amenities.

6/10 Okay

Oldman111

Basic hotel at good location
The hotel is worn out and needs renovation. Reception staff have limited English command. Breakfasts are Korean style. On the bright side: good location, fair price.

4/10 Poor

travelBubble

Disliked: Staff & service, room comfort
not a very good stay
The staff were not very nice and the hotel is very very old.

6/10 Okay

jubba

Liked: Cleanliness, room comfort
Mediocre
The room is clean. No shampoo. No WiFi. I tried the SPA. I never had a better beating from a woman before:) Receptionists don't speak English. They understand a little but they are very helpful. The view towards the mountain sucks. No view at all. Breakfast is typical Asian breakfast and it was not included in the price. The şinternet site did not either warn me of it.

8/10 Good

Do Jeju-do!

Liked: Cleanliness, room comfort
Fabulous View!
The staff had limited English, but the view of the ocean, the centralized location, and the frequency with which cabs passed the hotel were excellent. The room was clean and nicer than average for a Korean establishment. The bed was of normal hardness for Korea; however, the fridge was big enough for snacks and drinks, the Internet was available for free in the lobby, toiletries were provided in the room, and the TV was huge.

2/10 Terrible

Anonymous

Comfortable but basic
Very small room but clean and comfortable.Had a tv with 2 English channels and refrigerator in room.Provided small bar of soap but no shampoo or conditioner.You have to pay extra for these standard items.Had a currency exchange in Lobby.Personnel spoke little English but were friendly.Within walking distance to seawall, wal-mart, McDonalds, Dunkin Donuts.Oriental Hotel & Ramada within walking distance which have Casinos and nice Korean Restaurants.

8/10 Good

Lily

Hotel location is near shopping
Hotel location is near shopping and food area....room facing the sea is fantastic. Overall hotel room is pretty run down but for the price and location, one cannot complain much. Remember to bring your own shower gel & shampoo, hotel does not provide.Thank God the beds are comfortable and sheets are clean.

6/10 Okay

Anonymous

Disliked: Staff & service
Receptionist can't speak english.
Receptionist can't speak english. Can't help with car rental, etc.

6/10 Okay

Susurrus

Liked: Cleanliness, staff & service
My Stay
Didn't really use the hotel for much other than sleeping and showering. Beds were average for Korean standards. Showers worked & had hot water. Room had a great view. The front desk spoke limited English but were very helpful.

8/10 Good

Wong

I stayed in this hotel for one
I stayed in this hotel for one night. This hotel is quite old but the location was superb. Is only less than 30 mins from the airport. They gave me a room that has seaview. Overall, is a decent hotel for visitors who are looking for budget accommodation.

6/10 Okay

3KG

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
침구가 깨끗하고 청소가 청결 하였습니다. 다소 세월이 지나서 건물은 노후해 보였지만, 옛 명성에 맞게 호텔고유의 원칙과 기준이 돋보였습니다. 가치가 있는 1박 이었습니다. 다음에도 다시 방문할 겁니다. 감사드립니다.
Stayed 1 night in Mar 2024

10/10 Excellent

jong kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

??

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
시설도 깨끗하고 바다도 잘 보여요
Stayed 1 night in Jan 2024

10/10 Excellent

taek soo

Stayed 2 nights in Nov 2023

6/10 Okay

young soo

Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

dong in

Travelled with group
아주 올드한 건물과 인테리어
Stayed 1 night in Dec 2023

10/10 Excellent

Dudley

Stayed 1 night in Dec 2023

10/10 Excellent

ki-nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Changkeun

Business traveller
Stayed 2 nights in Oct 2023

10/10 Excellent

YEON SIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고
매우매우만족 뷰도 바다쪽으로 업글해주셔서 완전완전 초대박
Stayed 1 night in Sep 2023

8/10 Good

CHIN YI

Stayed 1 night in Aug 2023

8/10 Good

YOSHITAKE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

YOONSUNG

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

jongsuk

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
가성비 좋은 호텔임.
Stayed 2 nights in Jun 2023

10/10 Excellent

MYUNGSUK

Liked: Cleanliness, staff & service, property conditions & facilities
親戚と電話が通じなかったが従業員の方が手助けしてくれて繋がりました。ベッドメイキングの人もとても感じよかったです。東門市場まで歩いていけるし、空港からタクシーで６０００ウォンだったのもうれしかった。
Stayed 2 nights in Jun 2023

10/10 Excellent

MOON SU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편하게 잘 쉬다 갑니다.
Stayed 1 night in May 2023

10/10 Excellent

??

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
주변에 맛집이 많아서 좋아요
Stayed 1 night in May 2023

6/10 Okay

Hyunseok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
서비스와 숙박시설은 좋았습니다. 방음이 되지 않아 다른 투숙객들에 의해 이른 시간에 잠에서 깨긴 했습니다.
Stayed 2 nights in Apr 2023