Indoor pool

Reviews of Royal Casablanca Hotel

Royal Casablanca Hotel
Uthman Ibn Afan, Al Sharafeyah, Jeddah

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 2 out of 20 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

NADEEM, GILLINGHAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Good location and easy to get to.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is Ok, there was a little confusion in the check in and check out.
Stayed 1 night in Jul 2019

4/10 Poor

Wassim

Liked: Cleanliness, room comfort
A bit worn down, but ok
If the staff was not so nice, I would have really been upset, but god bless them. The check in was a disaster, internet did not work properly throughout my stay etc.
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

مشعل

Disliked: Property conditions & facilities
الفندق دون المستوي من ناحية المكان او الاقامة دورات المياة جدا قديمة لا انصح فية
Stayed 1 night in Jul 2019

6/10 Okay

Mazen

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Fawaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
تم الذهاب الى الفندق وافاد انه لم يتم وصول حجزك من قبلكم واحاول التواصل معكم وام يتم الرد وتم اخذ مبلغ اقامتي من قبلكم ولم اسكن في الفندق المحدد !!!!!!
Stayed 1 night in Mar 2019

6/10 Okay

abdullah

Stayed 3 nights in Feb 2019

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Ahmed

Disliked: Staff & service
Stayed 1 night in Jan 2019

8/10 Good

Faleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميله ولاكن كان هناك تاخير تقريبا ساعه كامله في استلام الغرفه لاكن بصفه عامه فندق جميل وموضفين اجمل وتعامل رائع
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place with slow reception
Good quality of service with a slow check in process from reception and they were annoyed from my booking through online and sent me upstairs to another guy to confirm my booking and he came back after me and speak to another guy in the phone to ask him to close all online reservation..
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

6/10 Okay

YUSEF

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bisogna spiegare ai sauditi il significato della parola MANUTENZIONE. Bagno horrible, servizio non c’è 2 giorni per risolvere la questione della mia prenotazione, l’hotel non riusciva a trovare la prenotazione Ho speso più di 50 euro di chiamare Expedia per risolvere il problema
Stayed 3 nights in Dec 2018