"The property is ok to stay. But the check in experience was bad. They said they can’t find the confirmed booking and were made to wait at check in for more than 30 mins telling us there was no bookings. Funnily enough we also had their banquet hall booked for the same day and still got this service."
"A lovely bunch of people and a great restaurant. Good choices at breakfast!
The 2 top price rooms we booked were spacious and comfortable - but were overlooking the main road through town and we realised that we wouldn't be able to sleep.
So we asked to be moved and these rooms were not so spacious. Also the pillows and the beds weren't as comfortable.
However the rooms we moved to were quiet so we could sleep.
The housekeeping staff were very helpful. We also took advantage of the well...
"Bed linens are not cleaned.After requesting so many times, they changed the linens. They showed the accommodation to our driver, but when he came back to sleep, that place was taken by someone else and after requesting, they arranged a bed but asked my driver to sleep without a blanket in the middle of night. Horrible experience. Not recommending this place at all."
"Confusion between the City Center property and this resort as both businesses are using the same name for online listings…it’s apparently 14-17 KM away from the City of Durgapur. Check before booking. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Fortune Park Pushpanjali, Durgapur - Member ITC Hotels' Group
10/10 Excellent
"Very nice, clean, professionally managed property with courteous staff. Excellent dining choices, and great location. Walking distance to the Junction Mall "
"We stayed in a ground floor suite near the dining hall and that was very convenient for seniors like us. Our suite was very clean and very nicely furnished.
To me, the outstanding feature of the resort was the behaviour of the staff. They always greeted us with a smile. They never expected tips unlike their counterparts in bigger cities.
The big open ground inside the resort was very nicely maintained and excellent for morning walks. We didn’t use the gym or spa area, but they looked good. Food was nice and we liked the taste very much.
Suggestions for improvement :
1) Elevators and wheel chair access to all the blocks would make the place more attractive to senior people and overseas visitors.
2) A locked tipping box at the reception area will ensure that all the lovely staff get some incentive for their excellent work.
3) Parking was a bit congested as there was an International Lion’s Club meet the day we left. "
"Beautiful property nestled in nature. The main attraction is the surrounding nature and how the property incorporates the nature in its services. Excellent service and very helpful staff. Will definitely visit again "
"We enjoyed our stay at the Royal Bengal Hotel. The rooms , bathrooms and other areas of the hotel were very clean. The staff were very friendly and answered all our queries. The restaurant has great food and is reasonably priced. I would recommend staying at this hotel when visiting Bolpur"
"Confusion between the City Center property and this resort as both businesses are using the same name for online listings…it’s apparently 14-17 KM away from the City of Durgapur. Check before booking. "
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