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Reviews of Hotel Princess

4 out of 5
Hotel Princess
Cvetkovic 85b, Hrvatska, Jastrebarsko

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 109 reviews" "
Rating 8 - Good. 23 out of 109 reviews" "
Rating 6 - Okay. 1 out of 109 reviews" "
Rating 4 - Poor. 0 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Feb 2024
Response from Biljana on 22 Feb 2024
Dear guest,thank you very much.Best regards!

10/10 Excellent

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year 2024
It was an amazing stay, in Croatia, we have picked hotel Princess among so many places in Zagreb. Absolutely pleased with the service, cleanliness and friendly staff, the food was great! Modern furnished rooms big and causy. SPA facilities were quite busy, but this was due to the festive season as the hotel was full. Definitely satisfied and would come back again! Thank you!
Stayed 3 nights in Dec 2023
Response from Hotel Princess on 14 Feb 2024
Dear Guest,Thank you very much for your review. We are looking forward to welcoming you again. Best regards!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional hotel with outstanding food and beverage. I was most impressed with the housekeeping staff.....they went above and beyond and were very friendly!
Stayed 4 nights in Sep 2023
Response from Biljana on 12 Oct 2023
Dear guest,thank you very much.Best regards!

10/10 Excellent

David, Palmyra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Oleksandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Aug 2023
Response from Biljana on 16 Aug 2023
Dear guests,thank you very much.Best regards!

10/10 Excellent

Elbert

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Biljana on 3 Jul 2023
Dear guest,thank you very much.Best regards!

10/10 Excellent

david p.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Biljana on 3 Jul 2023
Dear guest,thank you very much.Best regards!

10/10 Excellent

Marian

Stayed 1 night in Jun 2023
Response from Biljana on 3 Jul 2023
Dear guest,thank you very much.Best regards!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This location is great!
Stayed 1 night in Jun 2023
Response from Biljana on 16 Jun 2023
Dear guest,thank you very much for your review.Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept, nice hotel, nice rooms. We'll come again for sure
Stayed 1 night in May 2023
Response from Biljana on 5 Jun 2023
Thank you very much.We are looking forward to welcome youn again.Best regards!

10/10 Excellent

Bojan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Andrej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, but with overcrowded breakfast
Very nice, new and modern hotel. Efficient and super fast check-in. Clean, comfortable and spacious twin room. Wish the twin beds were a bit wider. Breakfast was totally overcrowded with two bus loads of people all eating at the same time. The line was 20 meters long and it took 15 minutes to get any item. Such large groups should really be accommodated earlier for breakfast.
Stayed 1 night in Nov 2022
Response from Biljana on 10 Jan 2023
Dear guest,Thank you very much for your review.Best regards!

10/10 Excellent

Rica

Stayed 1 night in Sep 2022

8/10 Good

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs, convenient access to highway. Had a treatment at the spa by Lara she was wonderful Enjoyed our stay
Stayed 1 night in Sep 2022

10/10 Excellent

Robert

Stayed 1 night in Jul 2022
Response from Biljana on 16 Aug 2022
Dear guests, thank you very much. Best regards!

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Biljana on 15 Mar 2022
Zahvaljujemo! Hotel tim

10/10 Excellent

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and centrally located for our needs. The staff is wonderful, very accommodating. Our breakfast was included, wide variety and very fresh
Stayed 2 nights in Sep 2021
Response from Biljana on 20 Oct 2021
Dear guest, thank you very much. We are looking forward to welcome you again. Best regards!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel outside Zagreb
Although the hotel is accessible only by car it has a very convenient location when driving south from Zagreb! The spa facilities were great - pool, jacuzzi and at least four different saunas. Besides the spa we really liked the dinner! Even though we arrived quite late, the personnel went an extra mile by staying after closing and making sure we wouldn't have to go to sleep hungry. Great service!
Stayed 1 night in Aug 2021
Response from Biljana on 20 Oct 2021
Dear guest, thank you very much for your excelent review. We are looking forward to welcome you again. Best regards!

10/10 Excellent

Christos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, service, food, and spa facilities! Warm and friendly staff! Especially the restaurant/bar waitstaff! And the food was so good! Delicious steak and chicken croquettes and cheescake! Highly recommended!
Stayed 1 night in Sep 2021
Response from Biljana on 6 Sept 2021
Dear guest, thank you very much.We are looking forward to welcome you again. Best regards!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this is a great hotel! It's located right off the A1 south of Zagreb. It's a great stop along the way heading to the south of Croatia. Really, a perfect hotel in every way.
Stayed 1 night in May 2021
Response from Biljana on 5 May 2021
Dear guest, thank you very much for your excellent review. We wish you all the best Hotel Princess team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staying ... Very clean.. Comfortable.. But bothing around the hotel.. Best hotel to stay and take rest.
Stayed 1 night in Aug 2020
Response from Biljana on 14 Aug 2020
Dear guest, thank you very much fro your great feedback. We are looking forward to welcome you again. Best regards! Hotel Princess team

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020
Response from Biljana on 29 Jul 2020
Dear guest, thank you very much for your great feedback. Best regards!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous find in Croatia
What a beautiful hotel in every way! We needed somewhere to stay to break up our long drive so we chose this hotel and we were so glad we did! From the welcoming reception to the spacious clean room we were so happy! We are dinner in the wine cellar room and what a treat that was. The breakfast in the morning was a beautiful buffet as well as the option for eggs cooked to order. Our only complaint was we only got to spend one night here. Thank you too all the staff for making our stay so memorable!
Stayed 1 night in Oct 2019
Response from tajana on 17 Oct 2019
Dear Mrs,.Rachel, thank You for so nice words. We hope next time You will be longer with us!Kind regards from hotel Princess staff!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel bigger room clean bathroom 2 yrs old . Breakfast was ok, location not good if you don’t have a car not recommended way to far from center.
Stayed 1 night in Sep 2019
Response from tajana on 17 Oct 2019
Thank You for being our guests and kind regards from hotel Princess!

10/10 Excellent

Morgan, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nearly magical hotel near Zagreb
Hotel Princess was the nicest place we have every stayed - anywhere. We ended up here after exploring Ogulin and Karlovac, on the way back to Zagreb. One of us used the wellness center for a late evening massage after dinner, and it is one the best massages he has ever had. The pool, sauna, and other fitness equipment were immaculate and well-kept. The hotel restaurant (Ampelos Restoran) was delicious and reasonably priced - no need to leave the hotel if you're tired. We ate dinner early in the wine bar of Ampelos and had the room entirely to ourselves. There is plenty of off-street parking. This is a quiet rural area. The wifi worked great and we availed ourselves of their guest laundry - everything smelled wonderful and was perfectly pressed. Breakfast is free and delicious; you can get espresso beverages and actual hot food, like sausages and fresh pastries and eggs. The provided toiletries were of good quality and there were robes and slippers in the room. The bathroom was massive and had a walk-in shower. Everything looked brand-new and the towels and sheets were soft. We stayed on the fourth floor and did not hear any parking lot noise.
Stayed 1 night in Jul 2019
Response from tajana on 25 Jul 2019
Dear Mr. Morgan, thank You so much for Your beautiful review. We are really doing our best to make our guest feel nice and comfortable in our Hotel Princess. We do hope we will have chance to welcome You again. Kind regards from HOTEL PRINCESS!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great hotel very helpful staff train station fifteen minutes walk toZagreb or going south to or south to Arlo AC and very interesting Croatia and adventure.
Stayed 4 nights in Dec 2018
Response from Tajana, Sales department on 28 Jan 2019
Dear Guest, Thank You for feedback. We do hope that we will have chance to welcome You again. Kind regards from HOTEL PRINCESS team!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will be surprised!
Honestly, one of the best hotels I have stayed at in Europe! The facility is brand new, the staff are extremely helpful and nice! The breakfast was good! If you want to be in Ljubljana, it's a ways away, but it's a perfect stop over spot or even a relaxing few days at the wellness spa located in the hotel! Definitely recommend!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff and experience. Easy to find super parking lot. Only half hour to airport. If you need to stay overnight before your flight this place is a GREAT choice! Food 5 star! Convenient from Istria, Plitvice and Dalmatia if heading to airport for your flight home.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Suna facility and service people are very friendly Located at a very quite place about 30 min drive from Z
Stayed 2 nights in Sep 2018

8/10 Good

Bridget

Nice stay
Staff was super friendly. A little in the middle of nowhere but a great stopping point for seeing other attractions.
Stayed 1 night in Aug 2018

10/10 Excellent

Liz, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had twins beds instead of a queen bed as requested upon booking. Hotel management acted promptly to fix this and even upgraded us to an apartment. Our stay was very pleasant! Everyone was very courteous, the hotel was lovely and new, the spa was fantastic and my massage was great, the breakfast was very taste and the location was nice and quiet with plenty of available parking. Overall, we loved to stay at Hotel Princess and will pick again this location for our future travels to Zagreb.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Justin, Orem, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a day trip to Plitvice!
Do yourself a favor and book this hotel! We ended up staying two nights here. It's an amazing value for many reasons. We were on our way to Plitvice national park, but would be returning the same way and then going north to Slovenia. It's about an hour and half from the park. We thought we would be exploring the park for the whole day, but we had our fill in about five hours. The park is amazing! Having finished much earlier than we thought, we checked into a little Airbnb down by the park, which I had booked, but it wasn't great so great. We took a nap and then left and decided to book another night at this hotel, the Hotel Princess. On the way back, we stopped in Rastoke for dinner, another must see area. What I'm saying is that this hotel is perfect for a daytrip down to Plitvice! It's practically brand new! The pool, hot tub, suanas and more are wonderful. I had a great massage from a gal first name starts with an "M" (sorry I don't remember it) and she was awesome! The breakfast is very generous including a made to order omelet. Even if your visitng Zagreb, this hotel is worth the 15 minute drive! You won't find anything nicer in the city.
Stayed 1 night in Jun 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms and comfortable beds. Friendly staff with spa facilities at the hotel. Food average. Stayed at hotel as a stop over on a car journey from Dubrovnik to Vienna.
Stayed 1 night in Jun 2018

10/10 Excellent

Ed, New Orleans, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable and brilliant.
Everything about this hotel is amazing and the people here are brilliant. If you are in the area you have to stop by.
Stayed 1 night in Mar 2018
Response from Hotel Princess staff on 20 Apr 2018
Thank you very much for your kind review! Hope you stay at Hotel Princess again. Best regards,

10/10 Excellent

Anto

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.......
Stayed 1 night in Apr 2024
Response from Hotel Princess on 26 Apr 2024
Dear guest, thank you very much for your review. Best regards!

10/10 Excellent

Lina

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto bello, pulito, letto comodo, ottima colazione
Stayed 2 nights in Mar 2024
Response from Biljana on 12 Apr 2024
Dear guest,Thank you very much.Best regards!

6/10 Okay

VAGNER

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
HOTEL NOVO E MUITO BOM. PORÉM, NÃO VOLTO!
HOTEL LOCALIZADO FORA DE ZAGREB (30 MIN), QUE NOS FACILITOU NO DESLOCAMENTO PARA OS LAGOS PLITVICE NO DIA QUE CHEGAMOS NO AEROPORTO, JÁ QUE FICA PRÓXIMO A RODOVIA E COM SUPERMERCADOS AO REDOR. HOTEL NOVO E BONITO, COM QUARTO CONFORTÁVEL, ROUPA DE CAMA E BANHO DE QUALIDADE, AMPLO ESTACIONAMENTO, SPA COM PISCINA E HIDRO AQUECIDAS COBERTAS, CAFÉ DA MANHÃ BOM COM POUCAS VARIEDADES DE FRUTAS E RESTAURANTE COM BOM PREÇO E QUALIDADE. CONTUDO, APESAR DE GOSTAR DE ANIMAIS E NÃO TER NADA CONTRA HOTÉIS PET FRIENDLY, JÁ QUE FREQUENTEI VÁRIOS, NÃO ME PARECEU ACEITÁVEL PERMITIREM ANIMAIS NO RESTAURANTE JUNTO COM OS SEUS RESPONSÁVEIS, INCLUSIVE COM OS GARÇONS TRAZENDO ÁGUA E ALIMENTOS PARA ELES. INFELIZMENTE, NÃO VOLTATREI!
Stayed 1 night in Sep 2023

10/10 Excellent

Unal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel avec un service de qualité
Stayed 1 night in Sep 2023

10/10 Excellent

Ralf Julian

Stayed 5 nights in Sep 2023

10/10 Excellent

Martina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jaafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Top !
Stayed 1 night in Aug 2023
Response from Biljana on 21 Aug 2023
Dear guest,thank you very much.We are very happy that you enjoyed in our hotelBest regards!

10/10 Excellent

Claudio Andres

Stayed 1 night in Jul 2023

8/10 Good

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with many options.
A very nice hotel with large rooms and comfortable rooms. The staff is very friendly and all services are good. We would love to come again.
Stayed 1 night in Jul 2023
Response from Biljana on 12 Jul 2023
Dear guest,thank you very much for your review.Best regards!

10/10 Excellent

alberto filippo

Stayed 1 night in Jun 2023
Response from Biljana on 9 Jun 2023
Dear guest,thank you very much.Best regards!

8/10 Good

Roberto, Vienna

Business traveller
Liked: Staff & service, property conditions & facilities
A very nice Hotel with huge spaces and comfortable rooms. Staff is extremely kind and all the services are nice. The position is very quite and there is park space for everyone. Room cleaning could be better.
Stayed 1 night in May 2023
Response from Biljana on 5 Jun 2023
Dear guest,thank you very much.Best regards!

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr großes Zimmer, sehr freundliches Personal und tolles Frühstück.
Stayed 1 night in Mar 2023
Response from Biljana on 18 Apr 2023
Thank you very much.Best regards!

8/10 Good

Nenad

Stayed 1 night in Mar 2023
Response from Biljana on 18 Apr 2023
Thank you very much.Best regards!

10/10 Excellent

Rene

Stayed 1 night in Feb 2023