James Ormond Park

The cleanliness was good throughout all areas of the resort, and the staff was friendly, helpful, and quick to assist. However, my main complaints are the following: There was an unexpected additional charge upon arrival, and the rooms are in serious need of renovation. The overall condition of the room made it feel more like a budget motel than a resort, especially considering how expensive the stay was. The sofa bed was extremely uncomfortable and not suitable for a good night’s sleep. The photos make the water slide area look like one of the resort’s main attractions, but upon arrival, I discovered that access to that specific area requires an additional fee. This was disappointing, as I expected more amenities to be included in the price. Other, more reputable resorts offer much more for a similar price, including amenities that are already covered in the cost of the stay. Additionally, the food at the on-site restaurants and the convenience store is excessively expensive. My recommendation is to look for another resort in the same price range. Considering the cost, the extra fees, the condition of the rooms, and the overpriced food, this resort did not meet my expectations. Overall, I would not recommend this resort, and I would not stay here again.

Just wanted to share some feedback; we really enjoyed our stay. The location was spot-on, the rooms were clean and comfortable, and the pricing felt fair for what you're offering. Overall, a solid experience, and we'd happily recommend you to others.