James Madison Holidays from £760

It is a beautiful property and the rooms are really nice and spacious. Location is great. One elevator out of two has been out of service for a while. Our room never got serviced during the day despite leaving a message to do so, at the front desk in the morning. We were delayed in arriving by a day due to flight cancellations, but the property manager refused to refund one night's charges. It is a wonderful property and I wish we received better service, so that I could give it 5 stars.

Excellent location and a few blocks walking distance to the White House. We were tired and hungry upon check-in and didn't want to leave the premise to look for a place to eat. We were both pleasantly surprised to discover the on-site restaurant at the front entrance. We checked in on a weekday and were able to get a table without a reservation. The restaurant had a French style bistro ambiance and the food and cocktails were delicious. Our reservation included a bottle of wine, which we didn't get initially and had to call in as a reminder. Right away staff apologized and sent up our bottle of wine. Overall, a pleasant experience and five stars for location.

Property is clean but well overdue for updates. The room was old and dated. It had a broken bathroom vanity and our AC was barely working. AC required multiple resets to get it to blow cold air, it was extremely loud when it turned on, and required to be reset multiple times throughout our 3 nights there. When informed of the poorly working AC, staff offered very minimal solutions. No on was on site to fix the issue, no room change offered and no compensation offered. No follow up was done with us to ensure that the issue had been fixed after we informed them we were able to reset our AC ourselves. Would definitely not stay again.

For an affordable stay in a convenient part of DC to be in for sightseeing, this was perfect. The staff was very friendly and accommodating, and we enjoyed taking the bicycles provided here out to visit the museums. Would stay here again!

Very clean, huge rooms, excellent location. Free laundry facilities were available.