Jamaa El Jedid

Good location and well maintained hotel

We booked delux double room. We booked two. One was perfect was was smaller than a single room. With a wall glass see through with a curtain. Spoke to reception twice said we can’t change as we are fully booked. Spoke to Expedia on the day to cancel said they can’t give a refund until hotel answer. Hotel never answered. I asked for a refund as the room is not just below expectations is not worth . But no help or apology was provided by the hotel. So we just lost money on a room that we felt unsafe and not what we paid for. Extremely disappointed

The apartment was lovely , spacious and clean and had all amenities we needed. The area was quiet and had a suitable garage We had an issue on our first night but was dealt with promptly Sofia me was very kind come to check and make sure we was ok We would stay there again many thanks