Marbella Twin Waterfall Resort Ciater

Property class: 3

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You can look forward to a terrace, a garden and a playground at Marbella Twin Waterfall Resort Ciater. The on-site international cuisine restaurant, Balong, offers breakfast, lunch and dinner. Enjoy on-site activities, such as horse riding and volleyball. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business centre.

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

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About the area

Jalancagak is home to Marbella Twin Waterfall Resort Ciater. Sari Ater Hot Spring and Poltak Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Djuanda Forest Park and Tangkuban Perahu. Travelling with kids? Consider Orchid Forest Cikole and Planet Waterboom. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Jalancagak travel guide
View more Resorts in Jalancagak
Map
Jl. Raya Ciater km. 3 Desa Curugrendeng, Kec. Jalancagak Ciater, Jalancagak, West Java, 42481

What's nearby

  • A lush green tea plantation with terraced fields and a forested hillside in the background.
    Tangkuban Perahu Volcano
    38 min drive - 15.0 miles
  • A forest with a thatched-roof structure and a stone pathway.
    Orchid Forest Cikole
    38 min drive - 15.7 miles
  • Sari Ater Hot Spring
    28 min drive - 8.9 miles
  • Poltak Golf Course
    59 min drive - 21.6 miles
  • Lembang Floating Market
    60 min drive - 21.9 miles

Getting around

  • Pegaden Baru Station
    32 min drive
  • Bandung (BDO-Husein Sastranegara Intl.)
    95 min drive

Restaurants

  • Sangkuriang Resto
    7 min drive
  • Harapan Restaurant
    6 min drive
  • Saung Liwet Kang Asep
    7 min drive
  • Rumah Makan Tahu Coel Ponyo
    8 min drive
  • Pecel Lele Si Madu
    16 min walk

About this property

Marbella Twin Waterfall Resort Ciater

  • Family-friendly resort
  • A terrace, a garden and a playground are just a few of the amenities provided at Marbella Twin Waterfall Resort Ciater. The on-site international cuisine restaurant, Balong, offers breakfast, lunch and dinner. Enjoy on-site activities, such as horse riding and volleyball. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business centre.
  • Other perks at this resort include:
    • Free self-parking
    • Breakfast (surcharge), bike hire and 2 meeting rooms
    • A 24-hour front desk and barbecues
  • Room features
  • All guest rooms at Marbella Twin Waterfall Resort Ciater boast comforts, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with satellite channels
    • Balconies, fridges and coffee/tea makers

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Frequently asked questions

How much is parking at Marbella Twin Waterfall Resort Ciater?

Self-parking is free at this property.

What time is check-in at Marbella Twin Waterfall Resort Ciater?

Check-in begins at noon.

What time is check-out at Marbella Twin Waterfall Resort Ciater?

Checkout is at noon.

Where is Marbella Twin Waterfall Resort Ciater located?

Set in Jalancagak, this family-friendly resort is within 12 mi (20 km) of Sari Ater Hot Spring, Orchid Forest Cikole and Planet Waterboom. Tangkuban Perahu and Tangkuban Perahu are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marbella Twin Waterfall Resort Ciater Reviews

4.0

4.4

Cleanliness

3.6

Location

4.4

Staff & service

3.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marbella Twin Waterfall sucks

The worst. The facilities are poorly maintainted and dirty. Dirty sheets, dirty bathroom, stains on furniture, dusty surfaces, and the smell (my friend says the room smelled like rat pee). The breakfast is almost non existent. They wouldn't even refill the already empty pans. I don't have anything good to say about this place (perhaps only the greenery outside).
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities

good nature hotel

it was just ok hotel. i cant really tell as resort as my kid didnt really enjoy so much nature attraction. all it gets was neighbourhood.. but for a get out twas good place to spend
Verified review

4/10 Poor

Disliked: Property conditions & facilities

my overexpectation

it was a nice planning on staying such affordable price resort. bu yrlet i think i was overexpecting during the holiday and high season. as every hotel would raise the price, so i guess this resort is just fine. but talk about the environment, was a bit dissapointing as there wasnt any interesting place for my kids. so, again i think i was overexpectation on it
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

It's the worst hotel I've ever been in the last few years. It's located about 2-3km from the main road. The road was bumpy, narrow, through residential area. It's quite far from Ciater, and extremely far from Lembang. It's difficult to find even with GPS! There's no sign at all until we arrived in front of the hotel. The rooms are old and was built with low quality. The maintenance is poor, bathroom is bad and dirty. There was no hot water when we arrived. The hot water worked after our fifth or sixth complaint; and with very bad flow. The staff was quite helpful and friendly, but it didn't really matter as overall facility was poor. The only good thing about this hotel is the view. It's located just next to paddy field with some fish ponds. Will never stay again!
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

주변 여행지나 여행 가이드 또는 사리아터로 가는 셔틀등이 있으면 좀더 편하게 이용할듯 합니

문제는 큰도로에서 비포장도로가 너무 오래돼서 들어가고 나올때마다 롤러코스트를 타듯 긴장을해야 했습니다. 호텔 수영장..? 수영장인지 연못인지 구분이 안돼고... 숙박실 방이 환기가 안돼 약간 꿉꿉한 냄새가 나서... 처음 도착했을때 약간의 거부감이 들었습니다. 도착했을때와는 다르게 생각보다 안락했습니다. 따뜻한물도 잘나오고요... 주변 여행지나 여행 가이드 또는 사리아터로 가는 셔틀등이 있으면 좀더 편하게 이용할듯 합니다.