The Ritz-Carlton Jakarta, Pacific Place

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Luxury
5.0 star property
9.6

Exceptional

Elegant escape near Pacific Place

Elegant and family-friendly, this hotel near Pacific Place boasts a poolside bar, terrace, and on-site shopping centre. Unwind with a detox wrap at The Spa or savour exquisite meals at PASOLA Jakarta.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is £191
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Guest Room, Club Lounge Access

A hotel room with a large bed, a TV, a desk with a chair, and a view of the cityscape through a large window.

Guest Room, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Larger Guest Room, Club Lounge Access

A hotel room with a large bed, a TV, a desk with a chair, and a view of the cityscape through a large window.

Larger Guest Room, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a large window with a city view.

Club Room, Multiple Beds, Non Smoking

  • City view
  • 785 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Pacific Suite, Club Lounge Access

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Pacific Suite, Club Lounge Access

  • City view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mayfair, Club Suite, 1 King Bed, City View

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Mayfair, Club Suite, 1 King Bed, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for The Ritz-Carlton Suite, Club Lounge Access

A hotel room with a large bed, a TV, a desk, and a view of the city.

The Ritz-Carlton Suite, Club Lounge Access

  • City view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, Club Lounge Access

A hotel room with a large bed, a sitting area with a sofa and a table, a city view through the window, and a cityscape visible outside.

Presidential Suite, Club Lounge Access

  • City view
  • 3552 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Royal Suite, 1 King Bed, Non Smoking, City View

A modern hotel room with a large bed, a seating area, a TV, and a city view.

Royal Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premier Room, 1 Double Bed, Non Smoking

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a view of the city.

Premium Room, 1 Double Bed, Non Smoking

  • City view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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About the area

Located in Sudirman Central Business District neighbourhood, The Ritz-Carlton Jakarta, Pacific Place is connected to a shopping centre. Pacific Place and Plaza Senayan are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kidzania and Taman Mini Indonesia Indah. Looking to enjoy an event or a match while in town? See what's going on at Gelora Bung Karno Stadium. Visit our Jakarta travel guide
Map
Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District, Jakarta, Jakarta, 12190

What's nearby

  • A cup of coffee with latte art depicting a bear's face.
    Pacific Place
    1 min walk - 0.1 miles
  • A cup of coffee with latte art on a saucer.
    Plaza Senayan
    17 min walk - 1.0 mile
  • A cityscape with a large stadium surrounded by high-rise buildings and green spaces.
    Gelora Bung Karno Stadium
    4 min drive - 1.4 miles
  • Kidzania
    2 min walk - 0.1 miles
  • fX Sudirman Mall
    11 min walk - 0.6 miles

Getting around

  • Kuningan Station
    5 min drive
  • Istora MRT Station
    10 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    40 min drive

Restaurants

  • Starbucks
    2 min walk
  • Kopi Kenangan
    2 min walk
  • Osteria Gia
    1 min walk
  • Sushi Tei
    1 min walk
  • Molly Tea 茉莉奶白
    1 min walk

About this property

The Ritz-Carlton Jakarta, Pacific Place

  • Luxury family-friendly hotel near Pacific Place
  • Located close to Kidzania and Plaza Senayan, The Ritz-Carlton Jakarta, Pacific Place provides a poolside bar, a terrace and a shopping centre on-site. Treat yourself to a manicure/pedicure, a facial or a hot stone massage at the on-site spa. The on-site restaurant, PASOLA Jakarta, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking, plus valet parking (surcharge)
    • Full breakfast (surcharge), express check-out and express check-in
    • A banquet hall, a reception hall and coffee/tea in reception
  • Room features
  • All 62 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with designer toiletries and separate baths/showers
    • 46-inch HDTVs with premium channels
    • Wardrobes/cupboards, recycling and fridges

All-inclusive details

  • All-inclusive room rates at The Ritz-Carlton Jakarta, Pacific Place are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Frequently asked questions

Does The Ritz-Carlton Jakarta, Pacific Place have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Ritz-Carlton Jakarta, Pacific Place?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Jakarta, Pacific Place on 31 Oct 2026 start from £191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Jakarta, Pacific Place pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton Jakarta, Pacific Place?

Self-parking is free at this property.

What time is check-in at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Ritz-Carlton Jakarta, Pacific Place?

Checkout is at noon.

Are there all-inclusive benefits at The Ritz-Carlton Jakarta, Pacific Place?

Some rate plans available at this hotel are all-inclusive.

Where is The Ritz-Carlton Jakarta, Pacific Place located?

This family-friendly Jakarta hotel is located in the business district, just steps away from Pacific Place and Kidzania. Plaza Senayan and Gelora Bung Karno Stadium are also within 1 mi (2 km). Istora MRT Station is 10 minutes by foot and Senayan MRT Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton Jakarta, Pacific Place Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 165 out of 201 reviews
Rating 8 - Good. 28 out of 201 reviews
Rating 6 - Okay. 3 out of 201 reviews
Rating 4 - Poor. 1 out of 201 reviews
Rating 2 - Terrible. 4 out of 201 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were oustanding, room was superb and the food at the lounge which was included in my package was out of this world.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious. Staff were exceptionally helpful and so polite. Location is great too - access to Pacific Mall through the lobby. Club lounge very useful too
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean and the staffs were amazing. They went above and beyond to provide us the best service you can possibly think of. They also catered us with late checkout as our flight was in the evening, which is very thoughtful.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at the Ritz-Carlton. Great central location for many restaurants and bars, shopping and other activities. The staff was outstanding and everything was instantly made perfect and ready to go!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Amazing/pro/friendly hotel staff. Room was nice n spacious, its my 3rd time staying there and will continue to do so in my next visit to JKT. Cheers!!!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, I would give 6 stars if I can. The location is also in the central location.
Stayed 17 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable staycation with family

So enjoyable staycation and they have an additional tent although its charge but its worth for your kids to be happy. The club lounge facilities all day eat so full and yummy. Ana the person in the lounge very helpful and friendly all the staff awesome.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Outstanding. Best hotel we have ever been by any measures. Its impossible to have better service than in this place. Very good breakfast and lunch buffet. Pool area is beautiful. And the view over city is great. We just loved the place and did i mention the service!!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time is completely different experience, room is much newer and much quieter.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To all the workers and staff here at Ritz Carlton Pacific Place! Your impeccable attention to guest experience in nearly every detail is only outshined by the culture and warmth you share with a smile in your greetings; so thank to each and every one of you. It’s all to you; “bagus” Ladies and Gentlemen who remind me every time I stay why we choose Ritz; the last hotel chain I still feel excited to book a room in. So thank you :) With warm regards I bid you farewell, and until next time Thank You! - WALKER
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remarkable moment everytime i stay in here.

Everytime i stay in this hotel always a remarkable time and different moment and surprise…. My daughter love to stay in here and its feels like home. The staff is very kind, helpful, lovely and friendly…. One person that i knew is Ibu Dian one of the superior on the restaurant. She is very helpful… thank you.
Welcome drink
Cake birthday as welcome in the room
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good Stay, Not-so-great pre-stay experience.

Had a wonderful time staying at the hotel for a quick family getaway. We were celebrating our son's birthday when we stayed in the hotel, and overall it was a good experience. The team prepared, what I assumed was the standard setup for children staying in the hotel, with balloons, a tent, and a sweet treat, which were all appreciated. We stayed in a suite, so it was quite spacious, although I would say it's smaller than some other hotels we stayed in. Regardless, it was more than enough and the most underrated bit is how sound-proof everything was. Unlike our experience in another hotel, the noise from the street was not that disturbing and we got a sound sleep, which is always good. Never liked the access to the hotel, because it got quite complicated, from parking, having to go into the mall, find an elevator, go up, go in, go into another elevator, arrive, and for some guests, having to change elevator to get to your room. But I definitely would say, the lounge was the main plus point. Being able to get something to eat at every hour of the day was an underrated benefit, and staying close to the lounge definitely made us enjoy that benefit even more. I would like to point out, however, the pre-stay experience which was horrible. Tried to find a chat feature to ask about the rooms which I cannot find anywhere. So I DM'ed the hotel through social media, and I got transferred few times before finally able to get to the real contact person. Overall, a good stay
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff gave us impeccable service, especially Anna at Breakfast and lunch. Room is beautiful and clean and house keeping kept it that way every night. (4 nights) Would stay again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, food was plentiful and better than any of the restaurants in the mall, so just save your money for shopping and it at the lounge. We got upgraded to the newly renovated level, it was amazing view and loves the smell of the corridor. Overall, very happy. Well done!
Seating side
Bed side
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5* hotel choice in Jakarta

Amazing stay thanks to an incredible staff.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible staff and service.
Stayed 4 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are newly renovated and very clean. However the hotel is situated right next to a busy major road, and we can hear traffic noise well throughout the night, eventough the room is at 39th floor. The room also lack an area for vanity for the ladies. It is more suited for business travellers. The modern TOTO japanese toilet is quite complicated to figure out what each button does. There are no words, just symbols that sometimes doesn't explain well what the function is. Other than that, the warmth of the staff makes up for all the shortcomings. Overall a good stay but could be better, given the price tag of a 5 star hotel in the heart of the city.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is awesome.

I stayed on the 23rd floor with my two children and wife last Friday. Thank you for your service. All your services have satisfied me and my family. I want to stay again next time. Especialy I'd like to thank Ms. Ayu as manager.
Stayed 1 night in May 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Suite position is not great, with air-condition cooling tower just outside below the room, it’s extremely noisy for a five star hotel.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

This was our last booking of a trip of 4 weeks we booked this hotel because of the location - family and a great shopping mall. what we did not knew before checking a couple of days before that we booked a De Luxe Room, a special deal = included - breakfast - lunch - high tea - dinner - wine - sparkling wine, beer and soft drinks in the CLUB LOUNGE a special check in on the 21th floor were the club lounge is - and our room on the 25th floor the staff was really amazing friendly - remembers your name - excellent service - great food and wine - as much as you like - (too much) the different buffet were fantastic all day long our room was unbelievable, a walk in closet - a bathroom, 2 sinks, a shower for the whole family! great view this was one of our best experience for a little more money
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても丁寧で安心して滞在できました。
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best, great hotel, great staff
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆様のハスピタリティは大変満足するものであり、再度ジャカルタに行った際は、泊まりたいと思いました。本当にありがとうございます。
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高の滞在になりました。
Stayed 3 nights in Jul 2026