Title: The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Residences at The Ritz-Carlton Jakarta, Pacific Place Luxury Jakarta hotel connected to a shopping centre, steps from Pacific Place ## Photo gallery for The Residences at The Ritz-Carlton Jakarta, Pacific Place ![Interior entrance - The Residences at The Ritz-Carlton Jakarta, Pacific Place (Jakarta)](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/5cdb6a07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Room, 3 Bedrooms, City View | Premium bedding, in-room safe, individually furnished, desk - The Residences at The Ritz-Carlton Jakarta, Pacific Place (Jakarta)](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/8b3ec08a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Room, 2 Bedrooms, City View (Balcony) | Living room | 46-inch LED TV with cable channels, TV, DVD player - The Residences at The Ritz-Carlton Jakarta, Pacific Place (Jakarta)](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/18d9b1a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![46-inch LED TV with cable channels, TV, DVD player - The Residences at The Ritz-Carlton Jakarta, Pacific Place (Jakarta)](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/c13f2e06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - The Residences at The Ritz-Carlton Jakarta, Pacific Place (Jakarta)](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/3343cd0b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Residences at The Ritz-Carlton Jakarta, Pacific Place is a luxurious haven near Gelora Bung Karno Stadium and Senayan National Golf Club. Unwind with aromatherapy or hydrotherapy at The Spa, indulge in shopping on site, or lounge by the outdoor pool. Guests can also enjoy WiFi, a coffee shop/cafe and garden. ## Reviews 8.8 Excellent ## Popular amenities - Kitchen - Bar - Pool - Spa - Parking available - Room service £138 includes taxes & fees 19 Dec - 20 Dec ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1990390&PinnedHotelID=1990390&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1990390&PinnedHotelID=1990390&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1990390&PinnedHotelID=1990390&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1990390&PinnedHotelID=1990390&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1990390&PinnedHotelID=1990390&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1990390&PinnedHotelID=1990390&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1990390&PinnedHotelID=1990390&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1990390&PinnedHotelID=1990390&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Grand Room, 1 Bedroom, City View ![46-inch LED TV with cable channels, TV, DVD player](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/c13f2e06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 Bedroom, City View 10.0 Exceptional 2 reviews ### Highlights Balcony Separate dining area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 861 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Grand Room, 2 Bedrooms, City View (Balcony) ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/13b93e0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 2 Bedrooms, City View (Balcony) 10.0 Exceptional 4 reviews ### Highlights Balcony Separate dining area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 1324 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Double Beds ### View all photos for Executive Room, 1 Bedroom, City View (Balcony) ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/13b93e0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Bedroom, City View (Balcony) ### Highlights Balcony Separate dining area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 980 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 2 Bedrooms, Garden View ![Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/1c6ddccc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Bedrooms, Garden View ### Highlights Balcony Separate dining area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 1432 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Double Beds ### View all photos for Executive Room, 3 Bedrooms, City View ![Executive Room, 3 Bedrooms, City View | Premium bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/2000000/1990400/1990390/8b3ec08a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 3 Bedrooms, City View 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Soundproofed Individually furnished Air conditioning Free cots/infant beds Kitchen Fridge - 1776 sq ft - 3 bedrooms - City view - Sleeps 6 - 3 Double Beds ## You may also like Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/66000000/65010000/65001500/65001476/46f08dce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Hyatt Jakarta Central Jakarta - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 46 reviews £165 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Jakarta-Hotels-Park-Hyatt-Jakarta.h65001476.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=051aa5e3-a0fc-4fd6-b7f3-faf9c29e83fa&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/60000000/59670000/59660500/59660442/7f863c45.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Jakarta Taman Palem Jakarta - 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Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 587 reviews £114 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Jakarta-Hotels-The-Ritz-Carlton-Jakarta.h1197336.Hotel-Information?chkin=2026-1-2&chkout=2026-1-3&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=051aa5e3-a0fc-4fd6-b7f3-faf9c29e83fa&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-The-Residences-At-The-Ritz-Carlton-Jakarta.h1990390.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-The-Residences-At-The-Ritz-Carlton-Jakarta.h1990390.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.22414%2C106.80920&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4GOXvFc6T1hFKTz88mx9KX1Q2Ek=) Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190 #### What's nearby - Pacific Place \- 1 min walk \- 0.1 miles - Kidzania \- 3 min walk \- 0.2 miles - fX Sudirman Mall \- 6 min walk \- 0.4 miles - ASHTA District 8 \- 10 min walk \- 0.5 miles - Gelora Bung Karno Stadium \- 17 min walk \- 0.9 miles #### Getting around - Kuningan Station - 5 min drive - Istora MRT Station - 9 min walk - Jakarta (CGK-Soekarno-Hatta Intl.) - 42 min drive #### Restaurants - ‪Ippudo - ‬4 min walk - ‪Pasola - ‬2 min walk - ‪TWG Tea Salon & Boutique - ‬1 min walk - ‪Kintan - ‬1 min walk - ‪Harland+Holden - ‬1 min walk ## About this property ### The Residences at The Ritz-Carlton Jakarta, Pacific Place Luxury hotel near Pacific Place Located close to Gelora Bung Karno Stadium and Senayan National Golf Club, The Residences at The Ritz-Carlton Jakarta, Pacific Place provides a corner/local shop, a terrace and a shopping centre on-site. Indulge in a deep-tissue massage, a facial and a body scrub at the on-site spa. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and a garden. Other perks include: - An outdoor pool - Full breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-out, laundry services and a computer station - Meeting rooms, tour/ticket information and a front desk safe Room features All 132 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and separate dining areas. More conveniences in all rooms include: - Recycling and LED light bulbs - Deep-soaking baths and free toiletries - 46-inch LED TVs with premium channels and DVD players - Balconies, separate dining areas and kitchens ## Similar properties ![10 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/10000000/9300000/9296600/9296574/e31d16dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Jakarta Jakarta - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 313 reviews £126 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=9296574&PinnedHotelID=9296574&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/68000000/67200000/67196500/67196407/fb0c5443.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Jakarta Sudirman Central Business District - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 136 reviews £165 includes taxes & fees 21 Dec - 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13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=65001476&PinnedHotelID=65001476&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/23700/23647/1c089a41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Jakarta Central Jakarta - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 441 reviews £149 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=23647&PinnedHotelID=23647&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (IDR 330,000 per day); wired internet (surcharge) - Available in some public areas: WiFi (IDR 330,000 per day); wired internet (surcharge) ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Parking on site (IDR 120,000 per day) - Valet parking on site (IDR 170,000 per day) - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6 AM to 9:30 AM for a fee: IDR 278,000 to 336,380 for adults and IDR 98,000 to 118,580 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - 24-hour pool access - Full-service spa - Health club - Library - Outdoor pool - Sauna - Shopping centre - Steam room - TV in common areas ### Family friendly - Dining table - DVD player - Grocery/convenience store - In-room cot - In-room kitchen - In-room microwave - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Living room - Outdoor pool - Rollaway/extra bed (surcharge) - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Garden - In a state park - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Height-adjustable showerhead - Lever door handles - Lift (146 centimetre wide door) - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Portable bathtub seat - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 39 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 2007 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Free toiletries - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 46-inch LED TV with premium cable channels - DVD player - MP3 dock ### Food and drink - 24-hour room service - Cookware, dishware, and utensils - Dining table - Dishwasher - Electric kettle - Free bottled water - Hob - Kitchen - Microwave - Oven - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Individual furnishings - Iron/ironing board - LED lighting - Living room - Phone - Recycling - Safe - Soundproofed rooms - Washer/dryer - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 2:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 550000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: IDR 1000000 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately IDR 278000 to 336380 for adults and IDR 98000 to 118580 for children - Fee for in-room wireless Internet: IDR 330000 per day (rates may vary) - Fee for in-room wired Internet: IDR 330000 per stay (rates may vary) - Fee for wireless Internet in public areas: IDR 330000 per day (rates may vary) - Fee for wired Internet in public areas: IDR 330000 per stay (rates may vary) - Airport shuttle fee: IDR 440000 per vehicle (one-way) - Self-parking fee: IDR 120000 per day - Valet parking fee: IDR 170000 per day - Rollaway bed fee: IDR 550000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention 24-hour pool access Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Children under 17 years old are not allowed in the spa without adult supervision ### Property is also known as Residences Ritz-Carlton Jakarta Pacific Place Residences Ritz-Carlton Pacific Place Residences Ritz-Carlton Pacific Place Hotel Residences Ritz-Carlton Pacific Place Hotel Jakarta Residences Ritz-Carlton Jakarta Pacific Place Hotel The Residences at The Ritz Carlton Jakarta Pacific Place Resinces RitzCarlton Pacific The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel ## Frequently asked questions ### Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have a pool? ### How much does it cost to stay at The Residences at The Ritz-Carlton Jakarta, Pacific Place? ### Is The Residences at The Ritz-Carlton Jakarta, Pacific Place pet-friendly? ### How much is parking at The Residences at The Ritz-Carlton Jakarta, Pacific Place? ### What time is check-in at The Residences at The Ritz-Carlton Jakarta, Pacific Place? ### What time is check-out at The Residences at The Ritz-Carlton Jakarta, Pacific Place? ### Does The Residences at The Ritz-Carlton Jakarta, Pacific Place provide a shuttle to the airport? ### Where is The Residences at The Ritz-Carlton Jakarta, Pacific Place located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 72 8 - Good 33 6 - Okay 9 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Susanti 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love, Love, Love! Friendly Staff and Courteous, Variety of breakfast menu, My Favorite Juice bar. Feel Safe. Didn’t get a chance to visit Spa but the pool clean and lovely. My Husband and I will be back to stay at the Ritz again. ![](https://a.travel-assets.com/ugc/hotel-reviews/c697d82d-7ca7-45f4-87cf-3288fd91d120-1763585595311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susanti Stayed 9 nights in Oct 2025 ### 10/10 Excellent #### MR Alain 31 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is very good ##### MR Alain Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Wan Tat 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location and hotel staff are amazing, and it is a premium service apartment choice in Jakarta. Highly recommended ##### Wan Tat Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Big, clean and nice room apartment. Really good service! ![Nice complimentary](https://a.travel-assets.com/ugc/hotel-reviews/A20ACCADABD7D7B13123F3D0EBAD3CA88185719F1721019315999.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful Jakarta](https://a.travel-assets.com/ugc/hotel-reviews/90A581FDA729EB1DF7B1C3F2C5D71C8F8BD643041721019315939.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from our toilet](https://a.travel-assets.com/ugc/hotel-reviews/6E166122AED6FAB1BD9143ED52BC24754D04F49C1721019315642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Jul 2024 ### 8/10 Good #### Arivazagan 31 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was big and clean. location ideal for meetings and restaurants just next to the mall ##### Arivazagan Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Noor Fairuza 15 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent. ##### Noor Fairuza Stayed 2 nights in Jun 2024 ### 8/10 Good #### Verified traveller 22 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family Trips with Kids Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍 ##### Verified traveller Stayed 3 nights in May 2024 ### 10/10 Excellent #### Chandra 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I of four, which includes a three and 5-year old, loved our 5 days at the Ritz Carlton Pacific Place. What sets itself apart are its service, location, and amenities. The hotel has world-class service from the staff, including breakfast, front desk, concierge, spa, and pool. I’d like to thank Roch Fari from the spa and pool, who was extremely helpful and attentive. This location cannot be beaten; few hotels in Jakarta can provide everything you need within Pacific Place Mall. It’s within steps of the Jakarta MRT to get around the city and Hutan Kota. I will return in the future because my family loves the pool, and I especially love the amenities, such as the whirlpool, cold plunge, and steam room. ##### Chandra Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Ben 17 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and great hotel ##### Ben Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sunildath 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Hotel in busy but nice area for shopping, very nice and helpful staff and beautiful rooms ##### Sunildath Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Evi C 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is huge and clean ##### Evi C Stayed 2 nights in Sep 2025 ### 8/10 Good #### IMRAN 9 Oct 2025 Liked: Cleanliness, staff & service, amenities Kitchen needs an upgrade and the sitting area, other then that, the view was super! ![](https://a.travel-assets.com/ugc/hotel-reviews/40ccc802-e5d2-4d8d-86cd-d7ab1e8b8d29-1759994735841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### IMRAN Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Zan Yi Ian 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location with large rooms that can accommodate families! Loved the 3 bedroom apartment that had a separate helper’s room. Breakfast was great with a semi buffet approach, staff were helpful especially the concierge team who were very helpful with coordinating deliveries for us. The rooms were comfortable with great beds and pillows. The only downside was the age of the rooms and the lack of usb charging ports, definitely something for management to consider installing. ![](https://a.travel-assets.com/ugc/hotel-reviews/cca25611-796b-47bf-b3f0-ddc892c7237e-1754889328272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c0a686a4-739f-4908-9a3a-78e63ff73da9-1754889326026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zan Yi Ian Stayed 3 nights in Aug 2025 ### 8/10 Good #### Mohan Persad 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Mohan Persad Stayed 1 night in Apr 2025 ### 10/10 Excellent #### SUNG IL 26 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good ##### SUNG IL Stayed 3 nights in May 2024 ### 10/10 Excellent #### Fakhri 13 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles was geweldig geregeld! Medewerkers waren ontzettend vriendelijke medewerkers, speciale dank aan dhr Fajri. ##### Fakhri Stayed 8 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 자카르타에서의 좋은 기억 만족합니다!! ##### Verified traveller Stayed 1 night in Jun 2023 ### 6/10 Okay #### handry 26 Sept 2021 Liked: Staff & service Disliked: Room comfort #### Just okay. Not really a 5 stars Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great ![](https://a.travel-assets.com/ugc/hotel-reviews/D1CBD0B2591E7E8359DA65DC3D02263497712DB91632667000391.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### handry Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### David 4 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Convenient/Great Staff The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!). ##### David Stayed 4 nights in Jun 2021 ### 6/10 Okay #### Minas 2 Jan 2020 Liked: Property conditions & facilities Disliked: Cleanliness #### Good but not really on Ritz Carlton High Level! The apartment was comfortable and with a good setup. The water dispenser was making too much noise and we had to disconnect it from the plug. The bathrooms were not totally clean, and we found hairs from the previous resident. The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied. The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay. The button for the floor in one elevator was not working. The mattress of the bed was of average to low quality. Breakfast was ok, but nothing to talk about. ##### Minas Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 28 Oct 2019 Liked: Staff & service, property conditions & facilities Everything and everyone as their service was impeccable. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 23 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常建議第一次來雅加達的旅客入住這邊 這是一間小的公寓，很舒服，視野很好，很安全的地方。飯店連接這商場，有超市和各式各樣的商店。 ##### Verified traveller Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Nao, 日本 15 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋がとにかく広い。 床が大理石なのが好きだった。 ##### Nao Stayed 3 nights in Jul 2019 ### 10/10 Excellent #### EugeniaGajardo, singapore 9 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved the staff, the kindness, the small caring details, the being present with the needs of the client ##### EugeniaGajardo Stayed 2 nights in Mar 2019 ### 8/10 Good #### Verified traveller 19 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location but no good restaurant in the hotel. 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