Title: Sheraton Grand Jakarta Gandaria City Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Grand Jakarta Gandaria City Hotel Luxury Jakarta hotel connected to a shopping centre, steps from Gandaria City Mall ![Lobby](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/82c0a173.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/4b3bf564.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 King Bed (Club Lounge Access) | Lounge](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/d5a12ecc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, free pool cabanas, pool loungers](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/a33cf97d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/705af8a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Grand Jakarta Gandaria City Hotel offers luxury accommodations and recreational options. Visit the on-site art gallery or nearby Jakarta Convention Center. Enjoy practical amenities like free WiFi, on-site shopping, and a coffee shop. 9.2 Wonderful ## Popular amenities - - Pool - Bar - Parking included - 24/7 front desk - Gym £114 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Nov 21 - Nov 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=12087971&PinnedHotelID=12087971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=12087971&PinnedHotelID=12087971&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 22 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12087971&PinnedHotelID=12087971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12087971&PinnedHotelID=12087971&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12087971&PinnedHotelID=12087971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12087971&PinnedHotelID=12087971&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12087971&PinnedHotelID=12087971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12087971&PinnedHotelID=12087971&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/w3995h2667x0y0-7b079136.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Separate bedroom Hairdryer Separate bath and shower Rainfall showerhead - 377 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/93ca6b3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 10.0 Exceptional 4 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Separate bedroom Hairdryer Separate bath and shower Rainfall showerhead - 377 sq ft - City view - Sleeps 2 - 2 Double Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/w3995h2667x0y0-7b079136.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Grand Deluxe) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Separate bedroom Hairdryer Separate bath and shower Rainfall showerhead - 452 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/ca945315.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Club Lounge Access) ### Highlights Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Separate bedroom Hairdryer Separate bath and shower - 377 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/4c500b01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds (Club Lounge Access) 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Separate bedroom Hairdryer Separate bath and shower - 377 sq ft - City view - Sleeps 2 - 2 Double Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/ca945315.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed (Grand Deluxe, Club Lounge Access) ### Highlights Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Separate bedroom Hairdryer Separate bath and shower - 452 sq ft - City view - Sleeps 3 - 1 King Bed ![Junior Suite, 1 King Bed (Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/5925ee52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Club Lounge Access) 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Separate bedroom - 613 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Executive Suite, 1 King Bed (Grand Suite, Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12090000/12088000/12087971/222c89f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed (Grand Suite, Club Lounge Access) ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Separate bedroom - 816 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/23000000/22880000/22870100/22870091/cac7e37c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Jakarta Pondok Indah by IHG Kebayoran Lama - Pool - Hot tub - Spa - Kids pool 9.6 Exceptional 193 reviews £107 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-InterContinental-Jakarta-Pondok-Indah.h22870091.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=5d7e774c-a79a-471c-96b2-198941d40a07&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101180000/101178200/101178113/67edc7cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Jakarta Central Jakarta - Pool - All-inclusive - Parking included - Free WiFi 9.4 Exceptional 61 reviews £132 includes taxes & fees 5 Dec - 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Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 82 reviews £104 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-Parkroyal-Serviced-Suites-Jakarta.h99499984.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=5d7e774c-a79a-471c-96b2-198941d40a07&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Sheraton-Grand-Jakarta-Gandaria-City-Hotel.h12087971.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Sheraton-Grand-Jakarta-Gandaria-City-Hotel.h12087971.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.24302%2C106.78432&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F-Zrsm8wHvzjWVm_YrjPVwOYnBA=) Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240 #### What's nearby - Gandaria City Mall - 2 min walk - 0.1 miles - Rumah Sakit Pusat Pertamina - 16 min walk - 0.9 miles - Senayan City - 3 min drive - 1.8 miles - Sentral Senayan III - 3 min drive - 1.8 miles - Blok M Square - 3 min drive - 1.8 miles #### Getting around - ASEAN MRT Station - 4 min drive - Jakarta Kebayoran Station - 17 min walk - Jakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive #### Restaurants - ‪Din Tai Fung - ‬3 min walk - ‪Sushiro - ‬3 min walk - ‪Sushi Hiro - ‬3 min walk - ‪Haidilao Hot Pot - ‬3 min walk - ‪Chung Gi Wa 청기와 - ‬3 min walk ## About this property ### Sheraton Grand Jakarta Gandaria City Hotel Luxury family-friendly hotel near Gandaria City Mall Located close to Balai Sidang Jakarta Convention Center, Sheraton Grand Jakarta Gandaria City Hotel provides an adjacent golf course, a terrace and an art gallery on-site. Get out on the links at this hotel and enjoy amenities such as golf caddies. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a coffee shop/cafe. Other perks at this hotel include: - An outdoor pool and a children's pool, along with free cabanas and sunloungers - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Concierge services, a ballroom and wedding services - Guest reviews speak highly of the helpful staff Room features All 293 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Highchairs and free infant beds - Recycling and LED light bulbs - Bathrooms with rainfall showers and separate baths/showers - 55-inch LED TVs with premium channels - Wardrobes/cupboards, electric kettles and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/4300/4251/w1277h852x3y0-4908cb80.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Jakarta Jakarta - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 673 reviews £111 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=4251&PinnedHotelID=4251&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22880000/22870100/22870091/cac7e37c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Jakarta Pondok Indah by IHG Kebayoran Lama - Pool - Hot tub - Spa - Kids pool 9.6 Exceptional 193 reviews £107 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=22870091&PinnedHotelID=22870091&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/21800/21774/6d4f313c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Oriental, Jakarta Central Jakarta - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 575 reviews £124 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=21774&PinnedHotelID=21774&HadPinnedHotel=true®ionId=-1&adults=2) ![10 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/10000000/9300000/9296600/9296574/0780f3b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Jakarta Jakarta - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 310 reviews £129 includes taxes & fees 6 Dec - 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Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 227 reviews £123 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=15663894&PinnedHotelID=15663894&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/103000000/102960000/102957700/102957605/85e92139.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Jakarta Soekarno Hatta Airport Tangerang - Pool - Free airport shuttle - Kids pool - Free WiFi 9.4 Exceptional 208 reviews £77 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=102957605&PinnedHotelID=102957605&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/800000/799700/799642/ba9f891e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Jakarta Kuningan - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 486 reviews £93 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=799642&PinnedHotelID=799642&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/10000000/9160000/9151500/9151454/cd0011f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Raffles Jakarta Kuningan - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 169 reviews £162 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=9151454&PinnedHotelID=9151454&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 288,000 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining ### Things to do - 18-hole adjacent golf course - Art gallery - Children's pool - Designer stores - Golf caddies - Golf carts - Gym - Outdoor pool - Shopping centre ### Family friendly - Children's pool - High chair - In-room cot - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 23,390 square feet of conference space - 24-hour business centre - 9 meeting rooms - Computer station ### Outdoors - Free pool cabanas - Garden - In a regional park - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Grab bar in bathtub - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height electrical sockets in bathroom - Raised toilet seat - Thin carpet in room - Valet for wheelchair-equipped vehicles - Visual fire alarm - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 12 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Local artist showcase - No plastic coffee stirrers - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 55-inch LED TV with premium satellite channels ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Minimum check-in age - 17 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 907500.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 288000 per person - Airport shuttle fee: IDR 490000 per vehicle (one-way) - Rollaway bed fee: IDR 907500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector, a security system and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Sheraton Jakarta Gandaria City Hotel Sheraton Gandaria City Hotel Sheraton Jakarta Gandaria City Sheraton Gandaria City Sheraton Grand Jakarta Gandaria City Hotel Sheraton Grand Gandaria City Hotel Sheraton Grand Jakarta Gandaria City Sheraton Grand Gandaria City Sheraton Jakarta Gandaria City Sheraton Grand Jakarta Gandaria City Hotel Hotel Sheraton Grand Jakarta Gandaria City Hotel Jakarta Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified ## Frequently asked questions ### Does Sheraton Grand Jakarta Gandaria City Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Sheraton Grand Jakarta Gandaria City Hotel? > As of 21 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Jakarta Gandaria City Hotel on 23 Nov 2025 start from £114.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Jakarta-Hotels-Sheraton-Grand-Jakarta-Gandaria-City-Hotel.h12087971.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sheraton Grand Jakarta Gandaria City Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sheraton Grand Jakarta Gandaria City Hotel? > Self-parking is free at this property. ### What time is check-in at Sheraton Grand Jakarta Gandaria City Hotel? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. ### What time is check-out at Sheraton Grand Jakarta Gandaria City Hotel? > Checkout is at noon. ### Does Sheraton Grand Jakarta Gandaria City Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies. ### Where is Sheraton Grand Jakarta Gandaria City Hotel located? > This family-friendly Jakarta hotel is located in a regional park, 0.1 mi (0.1 km) from Gandaria City Mall, and within 6 mi (10 km) of Balai Sidang Jakarta Convention Center and Museum of Modern and Contemporary Art. Indonesia Convention Exhibition (ICE) - BSD City is 15.7 mi (25.2 km) away. Blok M MRT Station is 26 minutes by foot and Jakarta Kebayoran Station is 17 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sheraton Grand Jakarta Gandaria City Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 196 8 - Good 72 6 - Okay 13 4 - Poor 5 2 - Terrible 4 ### 10/10 Excellent #### Verified traveller 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Enjoyed my stay in the hotel, next to the shopping mall, plenty choice of dining options, room is clean and comfortable, most importantly, quiet ##### Verified traveller Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### MICHAEL 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, amazing gym facility, very pleasant staff. One minor issue during my stay and they were very responsive in rectifying. ##### MICHAEL Stayed 3 nights in May 2025 ### 10/10 Excellent #### Hamaad 20 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing place to stay in Jakarta! ##### Hamaad Stayed 11 nights in May 2024 ### 10/10 Excellent #### Aislinn 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel in a great location. Staff were friendly. The rooms were clean, spacious and comfortable. ##### Aislinn Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Luxury place, great service. ##### Verified traveller Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### David 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My favourite hotel in Jakarta. Staff are happy and helpful, and rooms are well appointed and clean. The breakfast is fantastic. ##### David Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Fannie 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is connected to a shopping mall! So eating and shopping are very convenient! The hotel staff are very friendly! Amenity kit is also very complete, but just like the previous reviewer once said, the in-room slippers for a five-star hotel should be in better quality and also the size of in-room slippers are kind of small for men! The breakfast buffet is one of the best in selections and tastes! Overall speaking, if I go to JKT, still will consider this hotel to stay! ##### Fannie Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Brian 22 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent rooms and outstanding service. Hotel staff are a credit to their industry ##### Brian Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Alice 28 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Testing ##### Alice Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Brent 24 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort While the Hotel is new, I was impressed by the service and facilities. I would reccomend this Hotel without reservation ##### Brent ### 10/10 Excellent #### Verified traveller 16 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and Comfortable ##### Verified traveller Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Douglas 25 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best hotels I have ever stayed at. Service was fabulous. They actually care about their customers. ##### Douglas Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### SUN HEE 24 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ! ##### SUN HEE Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Foo 12 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortable king size bed. Room is clean and neat. Breakfast with many varieties to choose. ##### Foo Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Dominik 27 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing and very obliging (accomodating) to my family and myself. I travel a lot, but I have not often experienced this cordiality and service. ##### Dominik Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Yohanes 31 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best bed during my stay in Jakarta! As expected from sheraton hotels, the beds are great and even the hotel has the best amenities in the room! On top of that, this is grand sheraton. I havent seen many of sheraton grand in the world but it happened to be in Jakarta, so here’s my ticket for luxury weekend! The hotel also has great facilities for family staycation. I wish i can bring my family on my next stay at The Sheraton Grand Gandaria City! ##### Yohanes Stayed 1 night in Jan 2023 ### 10/10 Excellent #### clive 28 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed in 100s of hotels over 30 Years of travel and many feel the same however this Sheraton is remarkable - every single interaction is kind and positive the staff go out of their way to help - from remembering my name as I leave the breakfast room, to cooking special food for my autistic son who has.a restricted diet to leaving personalised notes From room cleaning . Incredible levels of service ##### clive Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Yoshihiro 13 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is nothing negative. ##### Yoshihiro Stayed 1 night in Sep 2024 ### 8/10 Good #### Verified traveller 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good overall link to mall door closed at 10pm. Traffic is bad as usual in Jakarta so no difference to this location. Room and bed is comfortable. small neg: Bedroom slippers are lousy quality for 5 stars hotel. Breakfast has great selections and staffs and very helpful everywhere including door, front desk, dinning & security too. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 8/10 Good #### Jeremy 2 Sept 2022 Liked: Staff & service Disliked: Cleanliness, room comfort Stay was ok, however was disappointed by how late my room was cleaned up. The houskeeping only came at around 4pm in the afternoon, after I came back to my room from my morning meetings outside of the hotel. ##### Jeremy Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### clive 5 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my 2nd stay in a month - 6 nights. As before, the staff are incredible - every single person is smiling, helpful and goes out of their way to make you feel welcome - its the small details that matter because in reality most big chains have nice hotels so it comes down to the people and how they make you feel - the housemaids could see I was using all my water so left extra with lovely handwritten notes - when I asked for extended check out (an extra hour) it was given without any fuss - I asked for items at breakfast and the chefs went out of their way to bring them even though I wasnt demanding them, just enquiring if possible. I also visited the spa twice and had 2 amazing massages from Nita and YuYun - both out of this world, amazing technique and lots of small details that make it memorable - its typical of how the whole hotel operates. As before, I have stayed in 100s of hotels for work and vacation and this hotel stands out. Lots of hotels have 1 or 2 people that make you feel special, here it is every single person. Highly recommended I will be back for sure ##### clive Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Akira 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ホテル，サービスとも大変満足、周辺の渋滞を除けば、おすすめです。 ##### Akira Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kozo 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 娘家族の家から近いホテルということでシェラトンダンガリアンシテイホテルを選びましたが、大きなショッピングモールが併設されていてとても便利だし、4泊しましたがホテルの施設やサービスも言うことなし、朝ごはんも大変満足でした。 ##### Kozo Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Ronally 22 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### IHefCard di Sheraton Gandaria City kemudahan, kenyaman yang sesuai dengan yang di harap kan ##### Ronally Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Akiko 18 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities スタッフがみんな笑顔が素敵で親しみやすく好印象でした。日本人が少ないからなのか、名前を覚えて、度々声をかけてくれたり、親切で素晴らしかったです。 ##### Akiko Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in England](https://www.expedia.co.uk/Destinations-In-England-All-Inclusive-Hotel.0-0-d11218-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Radisson RED Hotel, Johannesburg Rosebank](https://www.expedia.co.uk/Johannesburg-Hotels-Radisson-RED-Hotel.h68929782.Hotel-Information) > > [FM7 Resort Hotel Jakarta](https://www.expedia.co.uk/Jakarta-Hotels-FM7-Resort-Hotel-Jakarta.h2817585.Hotel-Information) > > [Princess Family Club Bavaro - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Princess-Family-Club.h38331395.Hotel-Information) > > [Hilton Abu Dhabi Yas Island](https://www.expedia.co.uk/Abu-Dhabi-Hotels-Hilton-Abu-Dhabi-Yas-Island.h54478690.Hotel-Information) > > [Port Vista Oro Hotel](https://www.expedia.co.uk/Benidorm-Hotels-Port-Vista-Oro-Hotel.h2210598.Hotel-Information) > > [Hotels near Levi Ski Resort](https://www.expedia.co.uk/Levi-Ski-Resort-Hotels.0-l6110100-0.Travel-Guide-Filter-Hotels) > > [White Hart Inn](https://www.expedia.co.uk/Wells-Hotels-White-Hart-Inn.h2261995.Hotel-Information) > > [Aparthotels Valencia Province](https://www.expedia.co.uk/Valencia-Province-Apart-Hotels.d6023332-aaApartHotels.Travel-Guide-Accommodation) > > [Park Hall Hotel and Spa Wolverhampton](https://www.expedia.co.uk/Birmingham-Hotels-Park-Hall-Hotel-And-Spa-Wolverhampton.h430159.Hotel-Information) > > [Hotels with Early Check-in in Greater Glasgow](https://www.expedia.co.uk/Destinations-In-Greater-Glasgow-Hotel-With-Early-Check-In.0-0-d602905-thotelwithearlycheckin.Hotel-Filter-Destinations) > > [Malahini Kuda Bandos Resort](https://www.expedia.co.uk/Kuda-Bandos-Hotels-Malahini-Kuda-Bandos-Resort.h14801253.Hotel-Information) > > [Montcalm Piccadilly Townhouse, London West End](https://www.expedia.co.uk/London-Hotels-The-Piccadilly-London-West-End.h3551.Hotel-Information) > > [TravelodgeUK Hotels in Keighley](https://www.expedia.co.uk/Keighley-Hotels-Travelodge-UK.0-0-d182554--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [B&B Skegness](https://www.expedia.co.uk/Skegness-Bed-And-Breakfasts.d6048672-aaBedAndBreakfasts.Travel-Guide-Accommodation) ### Flights > [Flights from Birmingham (BHM) to Dublin (DUB)](https://www.expedia.co.uk/lp/flights/bhm/dub/birmingham-to-dublin) > > [Flights from Sofia (SOF) to Lapu-Lapu (CEB)](https://www.expedia.co.uk/lp/flights/sof/ceb/sofia-to-cebu) > > [Flights from Amsterdam (AMS) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/ams/lgw/amsterdam-to-london) > > [Flights from Thomson](https://www.expedia.co.uk/lp/flights/7289/flights-from-thomson) > > [Flights from Bishop's Stortford (STN) to Venice (VCE)](https://www.expedia.co.uk/lp/flights/stn/vce/london-to-venice) > > [Flights from Auckland (AKL) to Buenos Aires (EZE)](https://www.expedia.co.uk/lp/flights/akl/eze/auckland-to-buenos-aires) ### Cars > [Car hire in Witham](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Witham.d5481.Car-Hire-Guide) ### Activities > [Things to do in Alcobendas](https://www.expedia.co.uk/Things-To-Do-In-Alcobendas.d55227.Travel-Guide-Activities) > > [Things to do in Leysin](https://www.expedia.co.uk/Things-To-Do-In-Leysin.d6023369.Travel-Guide-Activities) > > [Things to do in Gracetown](https://www.expedia.co.uk/Things-To-Do-In-Gracetown.d6343648.Travel-Guide-Activities) ### Packages > [Ullapool Ferry Terminal](https://www.expedia.co.uk/Ullapool-Ferry-Terminal-Ullapool.d553248621554184975.Attraction) ### Holiday Rentals > [Penzance Holiday Rentals](https://www.expedia.co.uk/Penzance-Holiday-Rentals.d2925.Travel-Guide-HolidayRentals)