Title: Ramada by Wyndham Serpong Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ramada by Wyndham Serpong Hotel in South Tangerang with full-service spa and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/cfe70018.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/5651c6f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/3e42cd00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/a7a8b300.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/a101dd44.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the center of Bumi Serpong Damai, Ramada by Wyndham Serpong provides a quiet escape with its outdoor pool and full-service spa. Guests can savor tasty meals at the on-site restaurant Kayumanis or relax with drinks at the bar after exploring the area. 7.0 Good ## Popular amenities - Bar - Room service - Spa - Breakfast available - Pool - Housekeeping £31 includes taxes & fees 21 Oct - 22 Oct ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=35622949&PinnedHotelID=35622949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=35622949&PinnedHotelID=35622949&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=35622949&PinnedHotelID=35622949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=35622949&PinnedHotelID=35622949&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=35622949&PinnedHotelID=35622949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=35622949&PinnedHotelID=35622949&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=35622949&PinnedHotelID=35622949&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=35622949&PinnedHotelID=35622949&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/175a065e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/ff61ca35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/80e82bb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/45b33dbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen Room - Sleeps 2 ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/218d1e80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ### Superior Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Private bathroom Electric kettle Free bottled water Coffee/tea maker - Sleeps 2 - 2 Single Beds ### Superior Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Private bathroom Electric kettle Free bottled water Coffee/tea maker - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/897c722d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Private bathroom Electric kettle Free bottled water Coffee/tea maker - Sleeps 2 - 2 Single Beds ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/36000000/35630000/35623000/35622949/c474d021.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Private bathroom Electric kettle Free bottled water Coffee/tea maker - Sleeps 2 - 1 Queen Bed ### Junior Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Private bathroom Electric kettle Free bottled water Coffee/tea maker - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9990000/9981500/9981416/9eaca425_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HARRIS Hotel & Conventions Bekasi Bekasi - Pool - Spa - Parking included - Free WiFi 8.4 Very good 76 reviews £32 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Jakarta-Hotels-HARRIS-Hotel-Conventions-Bekasi.h9981416.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=b8a9749e-9ad8-4900-a8ce-a1120f322106&top_cur=GBP) Ad ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1600000/1596100/1596035/f844c723.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Jakarta Central Jakarta - Pool - Spa - Pet-friendly - Kids pool 8.6 Excellent 549 reviews £77 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Jakarta-Hotels-Ascott-Jakarta.h1596035.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=b8a9749e-9ad8-4900-a8ce-a1120f322106&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101180000/101178200/101178113/w3817h2251x22y0-8d340f61_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Jakarta Central Jakarta - Pool - All-inclusive - Parking included - Free WiFi 9.4 Exceptional 57 reviews £111 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Jakarta-Hotels-Pan-Pacific-Jakarta.h101178113.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=b8a9749e-9ad8-4900-a8ce-a1120f322106&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12090000/12088000/12087971/c07ebf75_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand Jakarta Gandaria City Hotel Kebayoran Lama - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 288 reviews £114 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Jakarta-Hotels-Sheraton-Grand-Jakarta-Gandaria-City-Hotel.h12087971.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=b8a9749e-9ad8-4900-a8ce-a1120f322106&top_cur=GBP) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/21800/21774/6d4f313c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mandarin Oriental, Jakarta Central Jakarta - 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Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 267 reviews £99 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Jakarta-Hotels-Ascott-Kuningan-Jakarta.h8150445.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=b8a9749e-9ad8-4900-a8ce-a1120f322106&top_cur=GBP) Ad ![Outdoor pool, open 6:00 AM to 9 PM, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1200000/1197400/1197336/7b3cb2f7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton Jakarta, Mega Kuningan Kuningan - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 579 reviews £112 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Jakarta-Hotels-The-Ritz-Carlton-Jakarta.h1197336.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=b8a9749e-9ad8-4900-a8ce-a1120f322106&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Sahid-Serpong.h35622949.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Sahid-Serpong.h35622949.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.30708%2C106.66316&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zGVtG6YLneOSUin3pxsLXKS9YOQ=) Jl. Raya Serpong No.89, Cilenggang,, Serpong, Kota, South Tangerang, Banten, 15310 #### What's nearby - Eka Hospital - 16 min walk - 0.9 miles - ITC BSD - 2 min drive - 1.6 miles - Aeon Mall BSD City - 3 min drive - 1.8 miles - Indonesia Convention Exhibition (ICE) - BSD City - 4 min drive - 2.7 miles - QBig BSD City - 5 min drive - 3.1 miles #### Getting around - Serpong Station - 6 min drive - Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive #### Restaurants - ‪Stok Espresso - ‬3 min walk - ‪Bukit Pelayangan - ‬6 min drive - ‪Masagi Coffee @Batubata - ‬8 min walk - ‪Smore' - ‬4 min drive - ‪Se’i Sapi Lamalera - ‬3 min drive ## About this property ### Ramada by Wyndham Serpong Hotel located in Bumi Serpong Damai An airport shuttle, a bar and a full-service spa are just a few of the amenities provided at Ramada by Wyndham Serpong. Be sure to enjoy a meal at Kayumanis, the on-site restaurant. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - A front desk safe, luggage storage and concierge services Room features All 93 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/103000000/102050000/102045500/102045492/e7d19e08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Serpong Bsd City Bumi Serpong Damai - Pool - Spa - Parking included - Free WiFi 8.0 Very good 6 reviews £34 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=102045492&PinnedHotelID=102045492&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/46000000/45710000/45708500/45708469/9c281c65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Tangerang BSD City Bumi Serpong Damai - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 79 reviews £46 includes taxes & fees 9 Nov - 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Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 91 reviews £22 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=8257088&PinnedHotelID=8257088&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/1b45ae3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JHL Solitaire Gading Serpong Gading Serpong - Pool - Spa - Kids pool - Parking included 8.4 Very good 69 reviews £74 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=27199187&PinnedHotelID=27199187&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/74000000/73530000/73523500/73523418/127c415b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Episode Gading Serpong Gading Serpong - Pool - Spa - Kids pool - Parking included 8.6 Excellent 47 reviews £53 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=73523418&PinnedHotelID=73523418&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children - A bar/lounge - A restaurant ### Restaurants on site - Kayumanis ### Things to do - Full-service spa - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) ### Business services - 3 meeting rooms ### Outdoors - Barbecue grill ### Full-service spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - At least 80% lighting from LEDs - Local culture and ecosystem education - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 17 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 120000 for adults and from IDR 60000 for children - Airport shuttle fee: IDR 350000 per vehicle (one-way) - Airport shuttle fee per child: IDR 350000 (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 6:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as SAHID SERPONG Banten SAHID SERPONG Hotel Banten Hotel SAHID SERPONG Banten Banten SAHID SERPONG Hotel Hotel SAHID SERPONG Sahid Serpong Hotel Hotel Sahid Serpong Serpong Serpong Sahid Serpong Hotel Hotel Sahid Serpong Sahid Serpong Serpong Sahid Hotel Sahid Sahid Serpong Ramada by Wyndham Serpong Hotel Ramada by Wyndham Serpong South Tangerang Ramada by Wyndham Serpong Hotel South Tangerang ## Frequently asked questions ### Does Ramada by Wyndham Serpong have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 6:00 PM. ### How much does it cost to stay at Ramada by Wyndham Serpong? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Serpong on 21 Oct 2025 start from £30.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Jakarta-Hotels-Sahid-Serpong.h35622949.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Ramada by Wyndham Serpong pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ramada by Wyndham Serpong? > Self-parking is free at this property. ### What time is check-in at Ramada by Wyndham Serpong? > Check-in start time: 2:00 PM; check-in end time: 10:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Ramada by Wyndham Serpong? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Ramada by Wyndham Serpong provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 6:00 AM-10:00 PM on request. A fee of IDR 350000 per vehicle applies. ### Where is Ramada by Wyndham Serpong located? > Located in Bumi Serpong Damai, this spa hotel is within 1 mile (2 km) of Eka Hospital and TerasKota. BSD Xtreme Park and Ocean Park are also within 2 miles (3 km). Serpong Station is 26 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ramada by Wyndham Serpong Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.0 Location ### 7.8 Staff & service ### 6.6 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 3 8 - Good 5 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ### 10/10 Excellent #### Kevin 21 Sept 2024 Liked: Cleanliness, staff & service, room comfort #### Great staff. The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again. ##### Kevin Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Zulk 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very satisfied ##### Zulk Stayed 5 nights in May 2024 ### 4/10 Poor #### palsung 16 Nov 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort i never will have next stay dirty and horrible ##### palsung Stayed 3 nights in Nov 2023 ### 8/10 Good #### Glenn 19 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced. I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty. ##### Glenn Stayed 5 nights in Apr 2023 ### 4/10 Poor #### Naoki 19 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities ##### Naoki Stayed 1 night in Sep 2024 ### 8/10 Good #### YUKI 23 Jul 2024 ##### YUKI Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Moriyama 18 Nov 2023 Disliked: Cleanliness, property conditions & facilities, room comfort ##### Moriyama Stayed 1 night in Nov 2023 ### 6/10 Okay #### Henry 22 Sept 2023 Disliked: Cleanliness, room comfort ##### Henry Stayed 1 night in Sep 2023 ### 10/10 Excellent #### MOHAMMED 5 Jan 2023 ##### MOHAMMED Stayed 1 night in Jan 2023 ### 8/10 Good #### STEEVE 13 Oct 2022 Liked: Cleanliness, staff & service, amenities Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big. ##### STEEVE Stayed 2 nights in Oct 2022 ### 8/10 Good #### Roberto 6 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent, but overpriced The Junior suite was pretty decent, but too expensive (~$50 per night). \*\*\* Positive \*\*\* Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room. \*\*\* Negative \*\*\* Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside. ##### Roberto Stayed 7 nights in May 2021 ### 8/10 Good #### Verified traveller 22 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Mar 2020 ### 6/10 Okay #### Jack 11 Oct 2019 Liked: Cleanliness Disliked: Amenities NA nothing special, Breakfast was lousy. No service. ##### Jack Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Irene 11 Aug 2019 Liked: Staff & service, property conditions & facilities, room comfort The room size is pretty good however compare to the room size, the shower box is very small. Overall it look clean except the towel ##### Irene Stayed 1 night in Aug 2019 ## Expedia's Latest Trends ### Hotels > [Club Marco Polo](https://www.expedia.co.uk/Kemer-Hotels-Club-Marco-Polo.h15234281.Hotel-Information) > > [B&B Camborne](https://www.expedia.co.uk/Camborne-Bed-And-Breakfasts.d6023904-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [YHA Stratford-upon-Avon - Hostel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-YHA-Stratford-Upon-Avon-Hostel.h11535990.Hotel-Information) > > [The Mathraki Studios Adult Only](https://www.expedia.co.uk/Corfu-Hotels-The-Mathraki-Studios-Adult-Only.h25009940.Hotel-Information) > > [Clanree Hotel & Leisure Centre](https://www.expedia.co.uk/Letterkenny-Hotels-Clanree-Hotel-Leisure-Centre.h570355.Hotel-Information) > > [Leeds Urban Square Apartments](https://www.expedia.co.uk/Leeds-Hotels-Leeds-Urban-Square-Apartments.h36327253.Hotel-Information) > > [Hotels with Waterpark in Morocco](https://www.expedia.co.uk/Destinations-In-Morocco-Waterpark-Hotel.0-0-d122-twaterparkhotel.Hotel-Filter-Destinations) > > [Hotel Galeon](https://www.expedia.co.uk/Sant-Joan-De-Labritja-Hotels-Hotel-Galeon.h1088331.Hotel-Information) > > [Nivia Born Boutique Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Nivia-Born-Boutique-Hotel.h68504258.Hotel-Information) > > [Apartments Castletown](https://www.expedia.co.uk/Castletown-Apartments.d4360-aaApartments.Travel-Guide-Accommodation) > > [Grand Mercure Jakarta Harmoni](https://www.expedia.co.uk/Jakarta-Hotels-Grand-Mercure-Jakarta-Harmoni.h5455929.Hotel-Information) > > [Sir Adam Hotel, part of Sircle Collection](https://www.expedia.co.uk/Amsterdam-Hotels-Sir-Adam-Hotel.h15502839.Hotel-Information) > > [The Commissioners Quay Inn - The Inn Collection Group](https://www.expedia.co.uk/Blyth-Hotels-The-Commissioners-Quay-Inn-The-Inn-Collection-Group.h28968809.Hotel-Information) > > [Hotels with Connecting Rooms in Mauritius](https://www.expedia.co.uk/Destinations-In-Mauritius-Hotel-With-Connecting-Rooms.0-0-d115-thotelwithconnectingrooms.Hotel-Filter-Destinations) > > [Maison Roma Piazza di Spagna | UNA Esperienze](https://www.expedia.co.uk/Rome-Hotels-Hotel-Art-By-The-Spanish-Steps.h869324.Hotel-Information) ### Flights > [Binter Canarias](https://www.expedia.co.uk/Binter-Canarias-Flights.cNT.Travel-Guide-Airlines) > > [Flights from Bristol (BRS) to La Rochelle (LRH)](https://www.expedia.co.uk/lp/flights/brs/lrh/bristol-to-la-rochelle) > > [Flights from Birmingham (BHX) to Aksakovo (VAR)](https://www.expedia.co.uk/lp/flights/bhx/var/birmingham-to-varna) ### Cars > [Enterprise Car Rentals In Perth](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Perth.d9481-c15.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In Selby](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Selby.d6054661-c15.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In Preston](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Preston.d5661-c15.Car-Rental-Guide-Suppliers) > > [Car hire in Brize Norton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-RAF-Brize-Norton.d6026848.Car-Hire-Guide) > > [Enterprise at 70 Boucher Rd Belfast GBR](https://www.expedia.co.uk/Enterprise-at-70-Boucher-Rd-Belfast-GBR.v40283.Car-Rental-Guide-Location) ### Activities > [Things to do in North Carolina](https://www.expedia.co.uk/Things-To-Do-In-North-Carolina.d235.Travel-Guide-Activities) ### Packages > [Bahrain World Trade Center](https://www.expedia.co.uk/Bahrain-World-Trade-Center-Manama.d553248621563225641.Attraction) > > [Monkey Beach](https://www.expedia.co.uk/Monkey-Beach-Ko-Phi-Phi.d553248635810227304.Attraction) > > [Grafton Street](https://www.expedia.co.uk/Grafton-Street-City-Centre-Dublin.d6131953.Attraction) > > [Gqeberha Holidays](https://www.expedia.co.uk/Gqeberha.d2824.Holidays-City-Breaks) ### General > [Visit Fréjus Port](https://www.expedia.co.uk/Frejus-Frejus-Port.dx553248633938962066)