Title: Royal City Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royal City Hotel Hotel with free parking, near Central Park Mall ## Photo gallery for Royal City Hotel ![Restaurant](https://images.trvl-media.com/lodging/7000000/6720000/6713900/6713858/df45ace3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room | Interior](https://images.trvl-media.com/lodging/7000000/6720000/6713900/6713858/c461baee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/7000000/6720000/6713900/6713858/ea917e50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/7000000/6720000/6713900/6713858/828be01c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/7000000/6720000/6713900/6713858/98130d1d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Royal City Hotel offers a quiet retreat in Central Jakarta with a garden and terrace. Travelers appreciate the helpful staff, dry cleaning services, and spa treatments. The property features in-room WiFi, conference facilities, and an on-site restaurant for dining. ## Reviews 6.0 ## Popular amenities - Breakfast available - Housekeeping - Parking included - Laundry - 24/7 front desk - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec 4 - Dec 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=6713858&PinnedHotelID=6713858&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=6713858&PinnedHotelID=6713858&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 5 - Dec 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=6713858&PinnedHotelID=6713858&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=6713858&PinnedHotelID=6713858&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6713858&PinnedHotelID=6713858&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6713858&PinnedHotelID=6713858&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6713858&PinnedHotelID=6713858&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6713858&PinnedHotelID=6713858&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ### View all photos for Deluxe Room ![Deluxe Room | Interior](https://images.trvl-media.com/lodging/7000000/6720000/6713900/6713858/c461baee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning LCD TV Private bathroom Rainfall showerhead Free bottled water Cable channels Daily housekeeping - 194 sq ft - Sleeps 2 - 1 Double Bed OR 1 Single Bed ### View all photos for Superior Room ![Superior Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6720000/6713900/6713858/56545e6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning LCD TV Private bathroom Rainfall showerhead Free bottled water Desk Daily housekeeping - 151 sq ft - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/2000000/1990400/1990390/1da60a64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Residences at The Ritz-Carlton Jakarta, Pacific Place Sudirman Central Business District - Pool - Spa - Restaurant - Air conditioning 8.8 Excellent 122 reviews £141 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-The-Residences-At-The-Ritz-Carlton-Jakarta.h1990390.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=59eaad00-5f70-4aec-82d2-f48e28bcda7c&top_cur=GBP) Ad ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18800/18725/24288644_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Jakarta Indonesia Central Jakarta - 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Pool - Spa - Kids pool - Free WiFi 9.6 Exceptional 48 reviews £163 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Jakarta-Hotels-The-St-Regis-Jakarta.h83310706.Hotel-Information?chkin=2026-1-2&chkout=2026-1-3&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=59eaad00-5f70-4aec-82d2-f48e28bcda7c&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/66000000/65010000/65001500/65001476/46f08dce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Park Hyatt Jakarta Central Jakarta - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 46 reviews £173 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-Park-Hyatt-Jakarta.h65001476.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=59eaad00-5f70-4aec-82d2-f48e28bcda7c&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12090000/12088000/12087971/c07ebf75_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand Jakarta Gandaria City Hotel Kebayoran Lama - 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Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 47 reviews £131 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-ASHTA-Residence.h78227932.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=59eaad00-5f70-4aec-82d2-f48e28bcda7c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Royal-City-Hotel.h6713858.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Royal-City-Hotel.h6713858.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.17227%2C106.80829&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F3IWqwDHIvnwIzC-yn0oxZBIJ3U=) JL. Petojo VIY II No. 4, Jakarta, Jakarta, 10150 #### What's nearby - Merdeka Palace \- 2 min drive \- 1.2 miles - Taman Anggrek Mall \- 2 min drive \- 1.6 miles - Central Park Mall \- 2 min drive \- 1.6 miles - Tanah Abang Market \- 2 min drive \- 1.6 miles - National Monument \- 7 min drive \- 1.8 miles #### Getting around - Jakarta Juanda Station - 3 min drive - Stasiun MRT - Setiabudi - 5 min drive - Jakarta (CGK-Soekarno-Hatta Intl.) - 41 min drive #### Restaurants - ‪Pondok Aroma Laut - ‬2 min walk - ‪Tongseng Musi - ‬2 min walk - ‪Seafood Santa - ‬3 min walk - ‪Waroenk Kito - ‬3 min walk - ‪Circle K - ‬2 min walk ## About this property ### Royal City Hotel Hotel near Thamrin City Shopping Mall You can look forward to a terrace, a garden and dry cleaning/laundry services at Royal City Hotel. Treat yourself to a massage or other spa services. In addition to conference space and a restaurant, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, 1 meeting room and a front desk safe Room features All 50 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 32-inch LCD TVs with premium channels - Daily housekeeping, desks and phones ## Similar properties ![Executive Double Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/115000000/114920000/114918200/114918181/d61ceb86_edited_c669.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alia Heritage Central Jakarta - Breakfast included - Parking included - Free WiFi - Restaurant 5.0 2 reviews £20 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=114918181&PinnedHotelID=114918181&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/43000000/42100000/42095800/42095718/4679d830.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alia Boutique Pasar Baru Central Jakarta - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 188 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=42095718&PinnedHotelID=42095718&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/16000000/15610000/15607900/15607877/629857c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cordela Hotel Senen Central Jakarta - 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Air conditioning 6.8 19 reviews £12 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=12420691&PinnedHotelID=12420691&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/23000000/22180000/22177100/22177067/b3d626c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flagship 101 Apple Platinum Central Jakarta - Spa - Parking included - Free WiFi - Restaurant 6.4 22 reviews £13 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=22177067&PinnedHotelID=22177067&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/17000000/16010000/16001300/16001208/2872d1ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### N Hotel Harmoni Jakarta Central Jakarta - Parking included - Free WiFi - Restaurant - Air conditioning 6.4 16 reviews £9 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=16001208&PinnedHotelID=16001208&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) during limited hours on request - Free self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Breakfast available for a fee - A restaurant - Snack bar/deli ### Things to do - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 75 square feet of conference space - Meeting room ### Outdoors - Garden - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - 1 building - 5 floors - Banquet hall - Built in 2013 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Partially-open bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium channels ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash Breakage deposit: IDR 50000.00 per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: IDR 300000 per vehicle (one way) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Royal City Royal City Hotel Royal City Hotel jakarta Royal City jakarta ## Frequently asked questions ### Is Royal City Hotel pet-friendly? ### How much is parking at Royal City Hotel? ### What time is check-in at Royal City Hotel? ### What time is check-out at Royal City Hotel? ### Does Royal City Hotel provide a shuttle to the airport? ### Where is Royal City Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Royal City Hotel Reviews ## Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 3 8 - Good 7 6 - Okay 14 4 - Poor 9 2 - Terrible 3 ### 6.2/10 Cleanliness ### 6.2/10 Staff & service ### 4.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 4.0/10 Eco-friendliness ## Reviews ### 4/10 Poor #### Kam 22 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities The photos of the room are not accurate.. ##### Kam Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Dahn, korea 11 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가격대비 우수하고 친절하고 편리합니다. 직원들 서비스가 친절합니다. 스파서비스 이용이 용이합니다. 조식 괜찮습니다. 객실 상태 깔끔합니다. ##### Dahn ### 6/10 Okay #### Stefan, Nederland 9 Aug 2015 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness #### Goed hotel voor 2 nachten We hadden mieren op de kamer. Maar binnen 5 minuten waren we geïnstalleerd in een nieuwe kamer. De weg voor het hotel is erg druk. Hier heb je binnen geen last van maar als je met de taxi gaat duurt dit allemaal wel erg lang. ##### Stefan ### 6/10 Okay #### KOICHI, 浜松市 25 May 2015 #### 辛い料理が好きならば。 サービスの朝ごはんが美味しかったです。 インドネシア料理、辛い料理が好きならばオススメです。 ##### KOICHI ### 4/10 Poor #### Verified traveller 20 Feb 2015 Disliked: Cleanliness #### Von Sauberkeit kann keine Rede sein Die Einwegslipper werden definitiv öfter verwendet. Die Bettwäsche wurde nicht gewechselt, ich hatte Haare und Flecken auf dem Bettlaken. Nach Beschwerde wurde diese umgehend gewechselt. ##### Verified traveller ### 6/10 Okay #### ahmed, السعوديه 19 Feb 2015 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service #### الفندق جميل وهادي والتعامل كان جميل جدا كانت جميله جدا الفندق جميل والتعامل كان اجمل انا انصح به هدوء ##### ahmed ### 6/10 Okay #### SAMER, سعودية 3 Feb 2015 Liked: Cleanliness, property conditions & facilities #### عملي واقتصادي اقتصادي وجيد جدا ##### SAMER ### 6/10 Okay #### Verified traveller 28 Jul 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice quick stay but bad location Really surprised at the quality of this hotel but very difficult to find. The taxi driver had a hard time then when we found it could not figure out how to enter. ##### Verified traveller ### 6/10 Okay #### Londoner, LB 3 Jul 2014 Disliked: Staff & service, room comfort #### Noisy room... Noisy room, the traffic can hear .... Rooms is just ok. The room is not big as normal standees double, very small, difficult for u to our your luggage. ##### Londoner ### 8/10 Good #### Amina, Amsterdam 18 Jun 2014 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### Comfortabele bed den Goed maar de wifi op Kramer was er niet en in de lobby was ook niet optimaal ##### Amina ### 6/10 Okay #### sam, singapore 8 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel Quite a nice hotel to stay but the location is a major put off. went out on 5 occasions and each time returning to the hotel will be a major problem for the taxi drivers to find. Even if being shown their hotel namecard with address printed, all the taxi drivers still need assistance from nearby residence to locate it. Believe it or not, due to the heavy traffic there, i was once in a taxi for almost 2 hours trying to find my way back. Hotel not recommended for foreigners. ##### sam ### 4/10 Poor #### Trygve, Jakarta 7 May 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not recommended The hotel appears modern and clean, but I found cockroaches in the room and tap water was not clean. Wireless network worked fine in the lobby, but did not work in the room. Located in a unpleasant area. ##### Trygve ### 6/10 Okay #### Verified traveller 5 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Except for Location, Royal City was a nice hotel. Staying at this hotel was nice. The room was clean.Security is good. But location is incovenient. Many taxi driver didn't know where Royal City was. So I got trouble in going to this hotel. And there is no transjakalta's busstop and railway station. If any,bus rarely come. So in order to go downtown,guests need to take a taxi. ##### Verified traveller ### 4/10 Poor #### Trygve, Jakarta 29 Apr 2014 Disliked: Cleanliness, property conditions & facilities #### Fancy backyard hotel Modern style, clean rooms and everything looks very new and nice. Killed cockroaches and other reptil the first half hour, brown and dirty water, internet did not work in the room (worked mostly good in the reception area). I prepaid for five nights but moved out after the first night. ##### Trygve ### 2/10 Terrible #### Verified traveller 7 Apr 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### To far from city and non clean room This my 3 time your pepol laier in your wip riting the hotel in the city and that not truth ##### Verified traveller ### 4/10 Poor #### Chiaki, Kanagawa 31 Mar 2014 #### 場所がわかりにくい たまたまだったのかもしれませんが、空港を出発してから2時間すぎてもホテルにチェックインできませんでした。理由はジャカルタ名物の渋滞と、タクシー（Blue Bird）の運転手さんがホテルを見つけられなかったこと。何度かホテルに電話して場所を確認していたようなのですが、同じような場所を何度も行き来した挙句、最後は一方通行だったらしく、もうすぐそこだから歩いて行け、みたいなことを言われる始末。初心者向けではないと思います。 ##### Chiaki ### 2/10 Terrible #### Nigel, Maastricht 12 Mar 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Deluxe kamer or maybe not I booked a deluxe room. The room (305) is very very small and had no windows. The room was next to the elevator shaft. The elevator shaft sounded are very invasive DING DONG each time it arrived on the 3rd floor (allnight). The airconditioning made a terrible rattling noise, so you had an unhappy choice, keep it on for a little cool air or switch it off and just accept it. Paired with the DING DONG from the elevator it was a pretty deep question to have to answer. The water in the shower was not hot for more than 30 seconds. The 'step' from the shower to the 'bathroom and toilet' was non existant so water from the cold shower covered the entire floor of the bathroom. I put a towel on the floor to keep the water from drifting into the bedroom. Lastly the room was not made up at all when arriving ack to the hotel the following evening. Last straw. So i of course requested a solution, which was given the following night. Room 311 is further away from the elevator shaft so, thankfully, no DING DONG, the airco was, again thankfully, quieter too. The window was larger and the room a little larger than 305\. However the bed was full of short black hairs on the sheets and a large bloodstain on the underside of the duvet. There was no toilet paper in the bathroom, which is lucky because there was no holder either. The shower was better and you make the best of a bad choice. But dont go back EVER ##### Nigel ### 4/10 Poor #### chris, new york 9 Mar 2014 Disliked: Cleanliness, property conditions & facilities, room comfort #### Out of the way Hotel lobby clean,bathroom door was defective everytime open door it touches ceiling that paint if stripping off I have some strip paint in my head informed desk nothing was done. The area is out of the way taxi doesnt know where it is that we have to give direction everytime we take taxi. Breakfast very limited.If your going to airport have extra time because its traffic is horrible. ##### chris ### 8/10 Good #### bhavesh, India 1 Mar 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### hotel staff was very helpful The hotel was situated in good location Hotel surrounding is greenery ##### bhavesh ### 6/10 Okay #### THEFAYED, camdodia 16 Feb 2014 Liked: Cleanliness, property conditions & facilities #### Good but be careful with location The hotel would be excellent if it was in another location! Email the hotel before you get there to make sure you get them to write down directions in Indonesian as the business card isn't enough. ##### THEFAYED ### 8/10 Good #### kate, vancouver 8 Feb 2014 Disliked: Cleanliness the hotel was fairly clean and the staff was very very helpful. the room had no windows and the bed linens were not very clean. the hotel was very difficult to find. ##### kate ### 4/10 Poor #### Verified traveller 29 Jan 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Nothing like the photos they posted. It is very difficult to find, our taxi driver went out two times to ask local people where to go. There are no restaurants around in and between 15 mins walk. Need to walk up one flight to get to the lobby. The elevator is in bad condition. No free ice for guests. The room is much smaller than what they mentioned. Bed is changed, but there are still have things left from the last guests, like hair pins. Shower hot water only last 2 mins. and then, it turns warm. No toilet paper. After shower, water is all over the tiny bathroom floor. WiFi only can use in the lobby. ##### Verified traveller ### 6/10 Okay #### Verified traveller 29 Jan 2014 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Sweet but unexperienced staff The staff were very helpful but they did nok have a lot of experience dealing with customers. A lot of things were missing compared to description such as coffee maker, toilet paper, locker was not working. But the hotel was new and nice. Breakfast was not very attractive. ##### Verified traveller ### 8/10 Good #### Verified traveller 7 Jan 2014 Liked: Cleanliness, property conditions & facilities #### hard for the local taxi service go find. The directions on he website dsnt say that pitojo street is actually an alley and the lack of proper signage only makes the problem worse. this is a new hotel and the restaurant has yet to open. However, the staff are very friendly and accomodating.. with the exception of the bellboy who acted like he owned the place, ddnt even bother to help us with our luggage. The same guy also kept us waiting outside our room for half and hour while he tried to figure out how the bed covers should go on. Overall if only hey could get rid of that bellboy/housekeeping guy, they would have a solid staff. ##### Verified traveller ### 8/10 Good #### afayed, Jakarta 1 Jan 2014 Liked: Cleanliness #### Good for the price. 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