Front of property – evening/night

Reviews of Ozone Hotel Pantai Indah Kapuk

3 out of 5
Ozone Hotel Pantai Indah Kapuk
Jl. Pantai Indah Kapuk Utara 3, PIK, Jakarta U, 40, Jakarta, Special Capital Region of Jakarta

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 66 reviews" "
Rating 8 - Good. 27 out of 66 reviews" "
Rating 6 - Okay. 19 out of 66 reviews" "
Rating 4 - Poor. 7 out of 66 reviews" "
Rating 2 - Terrible. 4 out of 66 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

sudarsono

budget hotel
room smell bit but after turing aircon then solved. breakfast day to day same food so better stay one day and not more than 2 days
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was good size but toilet was quite dirty. Shower was not able to drain away during a shower and you end up standing in a pool. Toilet bowl was also stained from usage.
Stayed 3 nights in Aug 2019

8/10 Good

Jin Foo

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
It is value of money considering location and other amneties. But I found the bed sheet and towel a biy yellowish. I would stay again in the hotel but I hope they will renew the sheets and towel
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
Place is clean and near to many amenities. Friendly staff!
Stayed 8 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast is bad, room is smelly, a/c is noisy, bed is bad
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Posisi rjg tdk nyaman sekali
Stayed 1 night in Jun 2019

8/10 Good

Eng Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Yew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consider this a 3.5 star hotel but its amenities & facilities are excellent. Worth the stay with it’s reasonable pricing
Stayed 7 nights in Feb 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the staff not friendly. I was asking if we can check in earlier, the staff just replied No instantly without checking or explain nicely. Even tell us that it is already stated in the email the check out time is 3 pm with not friendly look. Bad service
Stayed 1 night in Jan 2019

4/10 Poor

So Yun

Disliked: Staff & service, property conditions & facilities
Not good
Not a decent place to stay
Stayed 3 nights in Dec 2018

8/10 Good

Arvin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you need a place to stay near Pluit or PIK, this is the place to go. Room was spacious and clean. There are grocery and pharmacy at the ground floor.
Stayed 1 night in Nov 2018

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable stay with modern amenities. Would come back again
Stayed 1 night in Oct 2018

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Exceed my expectations. Nice comfy room with good amenities. Good choice of eateries at the mall without the crowd.
Stayed 1 night in Oct 2018

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Nice comfy room with complimentary assess to mall’s gym. Modern amenities just that room is abit small. Overall a pleasant stay with attentive and prompt service from the staffs. Will definitely stay here again.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable bed with 4 great pillows .... small but clean bathroom... Nice breakfast.... My negative comment would be that there is only one elevator in the main entrance area.... there is a service elevator... that I used most often.... but it’s hard to find
Stayed 2 nights in Oct 2018

8/10 Good

Derek, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, value for money
Generally okay. Good location for food. Nothing much can be complained.
Stayed 1 night in Oct 2018

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Sep 2018

10/10 Excellent

muliadi

Nice hotel, stayed here many times.
Stayed 4 nights in Aug 2018

2/10 Terrible

Dennis, Brighton

Disliked: Property conditions & facilities, room comfort
Very noisy, not suitable for rest
The windows of the cheaper rooms are facing to a huge lounge and staircase, from where there's access to other facilities. Constant hideous music all day from 6am till midnight or later, people are shouting and noisy. These rooms are also very dark and depressing, if you open the curtain you'll let neighbours to watch your privacy. When asked for an upgrade to one of the street facing room, they wanted to charge us with 800k rupiah per night (roughly £40) which was the full price for the dark room. At the end we left and booked a room at Holiday Inn of which we were very satisfied.
Stayed 8 nights in Aug 2018

8/10 Good

vern, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
No Frill hotel
Overall quite a pleasant stay, the building has good amenities and restaurants. WIFI is the only poor aspect, the connection is poor.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Quite small but clean
Warm welcoming staff and smooth check ini experience
Stayed 1 night in Mar 2018

4/10 Poor

LILY SUHERMAN

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great and clean
Response from ozone hotel on 28 Feb 2018
Dear, Guest Thank you for your stay, We will waiting for your next stay. Regards, Ozone Hotel Pantai Indah Kapuk

10/10 Excellent

Alan, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice business hotel
We keep checking in your hotel! It is convenient and near the airport!
Stayed 3 nights in Feb 2018
Response from ozone hotel on 28 Feb 2018
Dear, Guest Thank you for your stay, We will waiting for your next stay. Regards, Ozone Hotel Pantai Indah Kapuk

6/10 Okay

Louis, Singapore

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Simple business hotel
Location-wise this hotel was very easy to reach from the international airport, which meant also no need to fight through the traffic in central Jakarta. There are numerous restaurants nearby. However I found a few things lacking. Firstly the bath towels (both) were not very clean (clear brown marks), and there was no shower soap, just shampoo, for some strange reason. Finally, sound-proofing or lack of will be an issue for some people. Conversations from people next door can be heard very easily.
Stayed 6 nights in Jan 2018
Response from ozone hotel on 28 Feb 2018
Dear, Guest Thank you for your stay and your comment, We will increase our service every time. We will waiting for your next stay. Regards, Ozone Hotel Pantai Indah Kapuk

8/10 Good

JULIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from ozone hotel on 28 Feb 2018
Dear, Guest Thank you for your stay, We will waiting for your next stay. Regards, Ozone Hotel Pantai Indah Kapuk

4/10 Poor

Teh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
sound proof is totally crap, noise from vehicle travel, Besides, the elevator is like ancient model, speed slow and taking a lot of time for travel just 5 levels.
Stayed 6 nights in Jan 2018

4/10 Poor

Muliadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i booked for natural view, but dissapointed , view that i got was block by signage or exterior of building
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice and the bfast was quite ok
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Ozone Hotel in Jakarta
Front Desk staff has problems communicating in English at Check In though the staff during Check Out has a better command of English. Walls between rooms are thin, both my colleague and myself, who were in 2 rooms, were disturbed by some kids partying and knocking on each others' door in the wee hours. Not recommended for business travelers as it disturbs your sleep. 2 in 1 shampoo and shower gel provided in the bathroom. Guest are expected to buy their own shampoo at the 7-11 downstairs. TV reception was also quite bad as certain channels were lagging resulting in still picture with the commentary or conversation still running. Don't see myself going back to the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Widia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and great location near the airport :)
Everything was good.. great service and hospitality.. just the room too small.. do not have enough space for my luggage.. because i fly from sydney with 2 big luggage.. but all good :)

8/10 Good

Buntarman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort hotel for the food traveler
It's great

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Convenient, simple hotel with access to amenities
Simple business hotel, get what you pay for. Can do with a better iron for sure.

8/10 Good

Yeo

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

6/10 Okay

cahyo

Wifi stuck, room layout is a bit weird, but got a nice area in pik

8/10 Good

Linda, Singapore

Liked: Staff & service
Good for short stay & near airport
Check in was fast. There was free wifi but the connection was not very good. We couldn't connect the last 2 days. The staff were friendly The rooms were small and is a very basic hotel The hotel location is near to airport.

6/10 Okay

Verified traveller

Disliked: Room comfort
Ok room near the airport
It was okay but it is near pantai indah kapuk

6/10 Okay

Nomadic Panda, Globe

Liked: Staff & service
Convenient hotel for PIK area.
Easy reach for contacts of PIK residents, avoiding unnecessary traffic jam of Jakarta.

6/10 Okay

Carmelia, Jakarta

Liked: Cleanliness, property conditions & facilities
Suitable for petite person
room too small

6/10 Okay

chin kwee

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Muliadi

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Sabina, semarang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
won't stay ther though the hotel has good location
this is my 2nd visit to ozone hotel and this time to be the worst because they say that I have to pay for the breakfast whilst on my booking it is written free breakfast. first the woman receptionist insist me to pay because their data is different from mine, and I insist I will not pay for event a single rupiah coz my concern is just to pay the bill not about the difference data! luckily the man receptionist confirmed that he would clarify with the hotels.com. second thing that bother me is they said that they don't have spare pillow. it is funny if the hotel wants good rate occupation, they should provide some pillows. third thing is about the toilet cleanliness. the hotel has very small space toilet but they can't maintain the cleanliness also the hotel is not a sound proof from one room to another or even we can hear if someone is walking passing the room

6/10 Okay

Owen

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Verified traveller

Minimalist hotel with few things need to be improv
Check in fast,breakfast not bad,bath water very salty and the curtain not enough thick (very bright in early morning). overall recommended for those staying only 1 night (stop-over to or from airport), at night very crowded with many restaurants. It will be better if there is free shuttle bus from hotel to the restaurants/cafes because it will be quite troublesome to walk in the daylight, at night will be better.

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort