Title: Mercure Jakarta Simatupang Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Jakarta Simatupang Hotel with free parking, near Cilandak Town Square ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/a1e3019c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/17a920cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/565440b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/ab3e5449.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Privilege, Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/6d3eb0f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Jakarta Simatupang offers an upscale retreat with indoor and outdoor pools. Enjoy rejuvenating massages at the spa, international dishes at Biztro Graffiti, in-room WiFi, a rooftop terrace, and a coffee shop for daily convenience. 8.2 Very good ## Popular amenities - Pool - Spa - Parking included - Bar - Gym - Breakfast available £44 includes taxes & fees 16 Nov - 17 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5333964&PinnedHotelID=5333964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5333964&PinnedHotelID=5333964&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5333964&PinnedHotelID=5333964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5333964&PinnedHotelID=5333964&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5333964&PinnedHotelID=5333964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5333964&PinnedHotelID=5333964&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5333964&PinnedHotelID=5333964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5333964&PinnedHotelID=5333964&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Privilege, Room, 1 King Bed | 8 bedrooms, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/01ac145a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV 8 bedrooms Hairdryer Eco-friendly toiletries Rainfall showerhead - 258 sq ft - City view - Sleeps 3 - 1 King Bed ![Superior Room, 1 King Bed | 8 bedrooms, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/55ddc1ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV 8 bedrooms Private bathroom Eco-friendly toiletries Hairdryer - 258 sq ft - City view - Sleeps 3 - 1 King Bed ![Standard Room, 1 King Bed | 8 bedrooms, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/20448a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.0 Very good 4 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV 8 bedrooms Private bathroom Eco-friendly toiletries Hairdryer - 215 sq ft - City view - Sleeps 3 - 1 King Bed ![Suite, 1 King Bed | 8 bedrooms, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/b93661eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Separate dining area Air conditioning Connecting rooms available Free cots/infant beds Kitchenette Full-sized fridge/freezer Free minibar items LED TV - 516 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Superior Room, 2 Single Beds | 8 bedrooms, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5340000/5334000/5333964/97ea86d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LED TV Pillow menu 8 bedrooms Hairdryer Eco-friendly toiletries - 258 sq ft - City view - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Garden](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/2000000/1990400/1990390/c13f2e06_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Residences at The Ritz-Carlton Jakarta, Pacific Place Sudirman Central Business District - Pool - Spa - Restaurant - Air conditioning 8.8 Excellent 120 reviews £146 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-The-Residences-At-The-Ritz-Carlton-Jakarta.h1990390.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=5172bc89-c7a5-4d53-8a80-43521ef0d310&top_cur=GBP) Ad ![City view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1950000/1942700/1942665/24d3bb9d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indonesia Kempinski Jakarta Central Jakarta - 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Pool - Spa - Kids pool - Parking included £57 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-Four-Points-By-Sheraton-Bekasi.h117798104.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=5172bc89-c7a5-4d53-8a80-43521ef0d310&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Mercure-Jakarta-Simatupang.h5333964.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Mercure-Jakarta-Simatupang.h5333964.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.29127%2C106.77944&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y6upwIcwbCPS72PUi8JNHvhiC7c=) Jl R A Kartini No 18, Lebak Bulus, Jakarta, Jakarta, 12440 #### What's nearby - Cilandak Town Square - 2 min drive - 1.4 miles - Pondok Indah Mall - 2 min drive - 1.8 miles - Gandaria City Mall - 6 min drive - 4.2 miles - Ragunan Zoo - 7 min drive - 4.0 miles - Blok M Square - 8 min drive - 4.9 miles #### Getting around - Pondok Betung Station - 5 min drive - Lebak Bulus Grab Station - 8 min walk - Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive #### Restaurants - ‪Graffiti Restaurant - ‬5 min walk - ‪Swiss-Belinn Hotel - ‬2 min walk - ‪Lobby Lounge - ‬6 min walk - ‪Pizza Hut - ‬3 min walk - ‪HokBen - ‬4 min walk ## About this property ### Mercure Jakarta Simatupang Upscale hotel near Pondok Indah Mall Located close to Cilandak Town Square and Pondok Indah Golf and Country Club, Mercure Jakarta Simatupang provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine bistro, Biztro Graffiti, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - An indoor pool and an outdoor pool - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and free newspapers - A 24-hour front desk, a lift and a front desk safe Room features All 232 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 50-inch LED TVs with premium channels - Free infant beds, electric kettles and daily housekeeping ## Similar properties ![International cuisine](https://images.trvl-media.com/lodging/15000000/14680000/14679200/14679198/7221d14d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belhotel Pondok Indah Kebayoran Lama - Pool - Spa - Kids pool - Free WiFi 8.2 Very good 159 reviews £38 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=14679198&PinnedHotelID=14679198&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (IDR 250000 per person)](https://images.trvl-media.com/lodging/12000000/11760000/11756200/11756199/426cf665.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Priority Simatupang Hotel & Conference Center Kebagusan - Pool - Spa - Parking included - 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8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=15586372&PinnedHotelID=15586372&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/15000000/14740000/14733300/14733266/bbed7027.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Jakarta Cikini Central Jakarta - Pool - Spa - Kids pool - Parking included 8.2 Very good 104 reviews £43 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=14733266&PinnedHotelID=14733266&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 157,300 per person - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas ### Restaurants on site - Biztro Graffiti - Karumba Rooftop Rum Bar - MnM Lobby Lounge ### Things to do - 24-hour gym - Children's pool - Indoor pool - Outdoor pool ### Family friendly - Children's pool - In-room cot - Indoor pool - Laundry facilities - Living room - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 24-hour business centre - 4 meeting rooms - Computer station ### Outdoors - Garden - Rooftop terrace - Vegetable garden ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 18 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2012 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board on request - LED lighting - Living room - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 17 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 157300 per person - Airport shuttle fee: IDR 399000 per vehicle (one-way, maximum occupancy 2) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Jakarta Mercure Jakarta Simatupang Mercure Jakarta Mercure Jakarta Simatupang Mercure Simatupang Mercure Simatupang Hotel Mercure Simatupang Hotel Jakarta Mercure Simatupang Jakarta Simatupang Simatupang Jakarta Mercure Jakarta Simatupang Hotel ## Frequently asked questions ### Does Mercure Jakarta Simatupang have a pool? > Yes, this property has an indoor pool, an outdoor pool and a children's pool. ### How much does it cost to stay at Mercure Jakarta Simatupang? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Jakarta Simatupang on 16 Nov 2025 start from £43.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Jakarta-Hotels-Mercure-Jakarta-Simatupang.h5333964.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Jakarta Simatupang pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mercure Jakarta Simatupang? > Self-parking is free at this property. ### What time is check-in at Mercure Jakarta Simatupang? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Mercure Jakarta Simatupang? > Checkout is at noon. ### Does Mercure Jakarta Simatupang provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 399000 per vehicle applies. ### Where is Mercure Jakarta Simatupang located? > Located in Cilandak, this hotel is within 3 mi (5 km) of Cilandak Town Square, Pondok Indah Golf and Country Club and Pondok Indah Mall. Gandaria City Mall and Ragunan Zoo are also within 6 mi (10 km). Lebak Bulus Grab Station is 8 minutes by foot and Fatmawati MRT Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Jakarta Simatupang Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.8 Location ### 8.6 Staff & service ### 7.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 86 8 - Good 102 6 - Okay 43 4 - Poor 5 2 - Terrible 6 ### 8/10 Good #### CHINMING 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice location. ##### CHINMING Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Robin 14 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities I think the hotel is dated needs to revamp. ##### Robin Stayed 1 night in Dec 2023 ### 10/10 Excellent #### YICHUL 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Reasonable price and kind staffs I stayed this hotel for eight nights for business trip and I think the good point of this hotel is that their breakfast is good and there is a small gym but it's OK ,,plus staffs are very kind and I think room is quiet big enough compared with its price. I didn't know this when I was at this hotel, but when my flight was cancelled and I went to S\*\*\*s b\*\*\*n Simatupang hotel near this hotel,,,, I realized that Mercure Jakarta Simatupang hotel is much cleaner! ![](https://a.travel-assets.com/ugc/hotel-reviews/49130A8E8B70CFC6F50BE28050936C5A30B6930F1732792631868.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### YICHUL Stayed 8 nights in Nov 2024 ### 10/10 Excellent #### Dorron 13 Nov 2022 Liked: Cleanliness, staff & service, amenities very good ##### Dorron Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Sondang Meyhwa Angeline 16 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Service for the friendly and helpful staff. Room is clean, comfortable, and well-maintained facilities. Hotels in convenient and close to attractions, restaurants, and transportation options. It also offers stunning view. The check in and late check out went smooth with such efficiency and convenient process. They always served us with such warmth and friendly smiles. The restaurant offers a great varieties of food that will spoil the belly. The area of restaurant was clean and well-maintained. The staff are also attentive to our requests. I, frankly speaking, had enjoyable and pleasant stay and hope to come back whenever time permits. Thanks Team… ##### Sondang Meyhwa Angeline Stayed 6 nights in Nov 2024 ### 8/10 Good #### Chee Punn 17 Aug 2024 Liked: Staff & service Disliked: Cleanliness #### Room cleaniness terrible! 1st time stayed in this hotel but it was terrible experience. I found 2 small crockcoach inside my room! ##### Chee Punn Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Jongha 9 Jul 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Is it Mercury ? Not clean & smelly. Breakfast is worst ! I asked to fix the safe box in room but never fixed during my 1 week stay. ##### Jongha Stayed 5 nights in Jul 2022 ### 6/10 Okay #### masamitsu 8 May 2025 ホテル周辺の屋台が美味しいです。 ##### masamitsu Stayed 1 night in May 2025 ### 4/10 Poor #### Afzal 7 Apr 2025 Disliked: Staff & service Overpriced hotel, very far from the city. Staff unreliable as they do not respect privacy (scanned my friends passport and left it on the scanner and denied having this with them, which resulted in a big discussion until another desk clerk opened the scanner and found the passport)and will try to overcharge you (recalculate conversion fees from either USD/EUR to the current day rate) despite agrees fee conversion in IDR. Restaurant is overpriced for bad quality and portion size, non-English speaking staff. Ordered a paste dish with oil and sun-dried tomatoes and received one plate with 15 pieces of penne (serious) and half of a fresh cherry tomato. No sun-dried tomato at all. Pasta was less than dente...Total rip off really and not worth visiting. ##### Afzal Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### KONDO 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here for mu business trip. I like the food in the restaurant! ##### KONDO Stayed 5 nights in Mar 2025 ### 6/10 Okay #### May Lin 9 Mar 2025 Location ##### May Lin Stayed 2 nights in Feb 2025 ### 6/10 Okay #### masamitsu 3 Mar 2025 Disliked: Property conditions & facilities 部屋の便器の蓋が外れてました。ピンが抜けてましたから差し込んで直しました。 ##### masamitsu Stayed 1 night in Mar 2025 ### 8/10 Good #### Ingo 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice rooms, good breakfast. Pool bar looks a bit run down and could use a makeover. Pool is VERY small :D ##### Ingo Stayed 3 nights in Feb 2025 ### 4/10 Poor #### jonathan 19 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### What went wrong with Mercure simatpang Jakarta So I’ve stayed here a few times and it’s always been ok this time a noticable difference 1 ordered room service nothing arrived !! 2 tried to use the safe it didn’t work and it also wasn’t fixed in position so anyone could if it worked take the entire safe !! 3 yes there was a fridge but not plugged in !!!! Easy to fix just plug it in 4 tv no stations the antenna was unplugged fixed it. !!! 5 toilet hose leaked 6 parts of the sink decor damaged didn’t look great 7 sink plug didn’t work can’t hold water in sink All in all the hotel is on the decline since my last visit seems no maintenance is done 8 used the gym the treadmill works but the stop and emergency stop don’t not an issue for me but someone may get injured if they can’t stop it Probably won’t stay here again the hotel is in need of some regular maintenance I noticed that the room floor wasn’t cleaned or vacuumed during. 3 day stay ( as I had left some crumbs on the floor under the desk on day one and still there on day 3 ) And the towels had brown marks on and were not changed daily ![Probably missing the point of a safe if you can run off with it !!!!!!!! But regardless it didn’t work so useless ](https://a.travel-assets.com/ugc/hotel-reviews/EC9920CC469007997D7327EF0CCB7017F64357F41739948516558.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jonathan Stayed 3 nights in Feb 2025 ### 8/10 Good #### Shirley 18 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location. Good service. ##### Shirley Stayed 1 night in Feb 2025 ### 6/10 Okay #### masamitsu 16 Feb 2025 Good ##### masamitsu Stayed 1 night in Dec 2024 ### 6/10 Okay #### Verified traveller 11 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### 一人のスタッフの対応だけが気になりました。 全般的に良かったのですが、Hiltonというホテルのような名前のスタッフの対応が悪く大変残念でした。 ##### Verified traveller Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Osamu 17 Jan 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The hotel itself is not that new, but the staff was friendly. ##### Osamu Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Ibrahem 31 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### N/A N/A ##### Ibrahem Stayed 6 nights in Oct 2024 ### 6/10 Okay #### doo hyun 15 Aug 2024 Liked: Staff & service Overall it was ok ##### doo hyun Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Adam 30 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent food and service ##### Adam Stayed 1 night in Jul 2024 ### 8/10 Good #### Verified traveller 28 Jan 2024 Liked: Staff & service The staff at the Mercure were very kind and super helpful. The breakfast was a great range and the coffee was good. The pool was not in action but the area up near the pool was a great spot to sit and watch the clouds roll through. The downside was that there was a lot of mold in the bathroom shower area, and the bathroom floors around the toilet and general area didn't seem as clean as they could be. Also, the shower was not pleasant to use - one shower head kept facing the wall and I had to hold it and the rain shower spurted everywhere. ##### Verified traveller Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Verified traveller 22 Sept 2023 Liked: Room comfort Hotel is OK a bit run down. Found stains on the chair, and the shower tray also looks stain and worn down. Asked for extra mineral water, they said it's chargeable and I said OK, but it never came up. Bed is a bit hard as well. I guess you get what you pay for. ##### Verified traveller Stayed 2 nights in Sep 2023 ### 8/10 Good #### Shirley 19 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Easy to go anywhere ##### Shirley Stayed 2 nights in Mar 2023 ### 6/10 Okay #### clive 14 Mar 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### wake up! have been before. arrived late night - asked the desk staff for an early morning call (flight to catch). the person understood and pressed some buttons and confirmed. No one woke me - luckily i set my phone alarm. this should NOT happen ##### clive Stayed 1 night in Mar 2023 ## Expedia's Latest Trends ### Hotels > [Caravan Parks New Milton](https://www.expedia.co.uk/New-Milton-Caravan-Parks.d4406-aaCaravanParks.Travel-Guide-Accommodation) > > [Center Hotels Skjaldbreið](https://www.expedia.co.uk/Reykjavik-Hotels-Center-Hotels-Skjaldbrei.h119412.Hotel-Information) > > [Newmarket Ale House – Hotel & Restaurant](https://www.expedia.co.uk/London-Hotels-Newmarket-Ale-House-Hotel-Restaurant.h4569743.Hotel-Information) > > [The Cornishman Inn](https://www.expedia.co.uk/Tintagel-Hotels-The-Cornishman-Inn.h42089788.Hotel-Information) > > [Hotels with Balcony in International Drive District](https://www.expedia.co.uk/International-Drive-District-Orlando-Hotels-Hotels-With-Balcony.0-n6034244-0-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [Tŷ Milford Waterfront](https://www.expedia.co.uk/Milford-Haven-Hotels-Ty-Hotel-Milford-Waterfront.h72052558.Hotel-Information) > > [De Vere Latimer Estate](https://www.expedia.co.uk/Chesham-Hotels-De-Vere-Latimer-Estate.h1083361.Hotel-Information) > > [Hotels with Connecting Rooms in Nottingham](https://www.expedia.co.uk/Nottingham-Hotels-Hotel-With-Connecting-Rooms.0-0-d7577-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [Grand Mercure Jakarta Harmoni](https://www.expedia.co.uk/Jakarta-Hotels-Grand-Mercure-Jakarta-Harmoni.h5455929.Hotel-Information) > > [All-Inclusive Hotels in Phuket](https://www.expedia.co.uk/Phuket-Hotels-All-Inclusive-Hotel.0-0-d6046393-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [ibis budget Amsterdam Airport](https://www.expedia.co.uk/Amsterdam-Hotels-Ibis-Budget-Amsterdam-Airport.h5974575.Hotel-Information) > > [Another Place, The Machrie](https://www.expedia.co.uk/Islay-Island-Hotels-The-Machrie-Hotel-Golf-Links.h24029657.Hotel-Information) > > [Cawthorne House](https://www.expedia.co.uk/Pickering-Hotels-Cawthorne-House.h41953193.Hotel-Information) > > [Iberostar Selection Santa Eulalia Ibiza - Adults-Only](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Iberostar-Selection-Santa-Eulalia-Ibiza-Adults-Only.h4672113.Hotel-Information) > > [Hotels with Entertainment in Bristol](https://www.expedia.co.uk/Bristol-Hotels-Hotel-With-Entertainment.0-0-d688-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [The Grey Horse](https://www.expedia.co.uk/Darlington-Hotels-The-Grey-Horse.h26548322.Hotel-Information) > > [The Urban Newtown](https://www.expedia.co.uk/Sydney-Hotels-The-Urban-Newtown.h9140131.Hotel-Information) ### Flights > [Flights from Birmingham to PAR-All Airports](https://www.expedia.co.uk/lp/flights/bhx/par/birmingham-to-paris) > > [Flights from La Mercy (DUR) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/dur/man/durban-to-manchester) > > [Flights from Birmingham (BHX) to Mumbai (BOM)](https://www.expedia.co.uk/lp/flights/bhx/bom/birmingham-to-mumbai) > > [Flights from London (LHR) to Harare (HRE)](https://www.expedia.co.uk/lp/flights/lhr/hre/london-to-harare) ### Cars > [Car hire in Koukounaries](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Koukounaries.d6023446.Car-Hire-Guide) > > [Car hire near Lake Annecy](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Lake-Annecy.d6355929.Car-Hire-Guide) ### Activities > [Things to do in Doha](https://www.expedia.co.uk/Things-To-Do-In-Doha.d1048.Travel-Guide-Activities) > > [Things to do in Runaway Bay](https://www.expedia.co.uk/Things-To-Do-In-Runaway-Bay.d9336.Travel-Guide-Activities) > > [Things to do in Princes Risborough](https://www.expedia.co.uk/Things-To-Do-In-Princes-Risborough.d6144001.Travel-Guide-Activities) ### Packages > [Bran Holidays](https://www.expedia.co.uk/Bran.d6049059.Holidays-City-Breaks) > > [Barcelona Holidays](https://www.expedia.co.uk/Barcelona.d179992.Holidays-City-Breaks)