Title: Keraton at The Plaza, The Unbound Collection by Hyatt Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Keraton at The Plaza, The Unbound Collection by Hyatt Luxury hotel connected to a shopping centre in Jakarta with 2 restaurants ![Lobby](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/bad73a77.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/4b840bde.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/184740f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/b53fbd2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/42a0dde2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Plaza Indonesia and Grand Indonesia, Keraton at The Plaza, The Unbound Collection by Hyatt provides an airport shuttle, a corner/local shop and an art gallery on-site. This hotel offers a romantic atmosphere with amenities such as a bar. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a coffee shop/cafe. 9.2 Wonderful ## Popular amenities - Bar - Pool - Parking included - Breakfast available - Gym - Room service £181 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=4884444&PinnedHotelID=4884444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=4884444&PinnedHotelID=4884444&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=4884444&PinnedHotelID=4884444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=4884444&PinnedHotelID=4884444&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4884444&PinnedHotelID=4884444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4884444&PinnedHotelID=4884444&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4884444&PinnedHotelID=4884444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4884444&PinnedHotelID=4884444&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/cc2d1204.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge HDTV - Sleeps 4 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/242a87cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Corner ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge HDTV - Sleeps 5 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/92931e93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge HDTV - Sleeps 4 - 2 Queen Beds ![Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/4b840bde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge HDTV - 1 bedroom - Sleeps 5 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/cc2d1204.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge HDTV Hypo-allergenic bedding - Sleeps 4 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/92931e93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, City View ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge HDTV Hypo-allergenic bedding - Sleeps 4 - 2 Queen Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds](https://images.trvl-media.com/lodging/5000000/4890000/4884500/4884444/242a87cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View, Corner ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge HDTV Hypo-allergenic bedding - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Keraton-At-The-Plaza.h4884444.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Keraton-At-The-Plaza.h4884444.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.19220%2C106.82178&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DzEdppetygJ9oZg4euK6oEKjGFA=) Jl MH Thamrin Kav 15, Menteng, Jakarta, Jakarta, 10350 #### What's nearby - Plaza Indonesia - 3 min walk - 0.2 miles - Bundaran HI - 5 min walk - 0.3 miles - Grand Indonesia - 5 min walk - 0.3 miles - Thamrin City Shopping Mall - 8 min walk - 0.5 miles - Sarinah Mall - 9 min walk - 0.5 miles #### Getting around - Bundaran HI MRT Station - 2 min walk - Jakarta Sudirman Station - 17 min walk - Jakarta (CGK-Soekarno-Hatta Intl.) - 51 min drive #### Restaurants - ‪Khung Bar & Restaurant - ‬3 min walk - ‪Executive Lounge @ Keraton - ‬1 min walk - ‪AMKC Atelier - ‬2 min walk - ‪AW Kitchen by Akira Watanabe - ‬2 min walk - ‪KOI Thé - ‬3 min walk ## About this property ### Keraton at The Plaza, The Unbound Collection by Hyatt Luxury hotel near Plaza Indonesia Located close to Grand Indonesia and Sarinah Mall, Keraton at The Plaza, The Unbound Collection by Hyatt provides an airport shuttle, a corner/local shop and an art gallery on-site. This hotel offers a romantic atmosphere with amenities such as a bar. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe. Other perks include: - An outdoor pool - Free self-parking - Cooked-to-order breakfast (surcharge), free bike hire and an outdoor tennis court - A round-trip airport shuttle (surcharge), an electric car charging station and a porter/bellboy Room features All 137 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. More conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses - Bathrooms with rainfall showers and designer toiletries - 55-inch HDTVs with premium channels - Fridges, free infant beds and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/23700/23647/022b7cfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Jakarta Central Jakarta - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 435 reviews £124 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=23647&PinnedHotelID=23647&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/30000/21800/21774/6d4f313c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Oriental, Jakarta Central Jakarta - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 578 reviews £124 includes taxes & fees 5 Dec - 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Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 179 reviews £201 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1813629&PinnedHotelID=1813629&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: IDR 826,500 for adults and IDR 550,000 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - C’s Steak and Seafood - Grand Cafe - Sumire - The Club - The Lounge ### Things to do - 24-hour gym - Art gallery - Designer stores - Free bicycle rentals - Outdoor pool - Outdoor pool (guest access) - Outdoor tennis court - Shopping centre ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible bathtub - Assistive listening devices - Grab bar in bathtub - Height-adjustable showerhead - In-room roll-in shower - Lever door handles - Lift - Low-height electrical sockets in bathroom - Portable bathtub seat - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 51 floors - Built in 2024 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free cot - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch HDTV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 17 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 1000000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: IDR 1000000 per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately IDR 826500 for adults and from IDR 550000 for children - Airport shuttle fee: IDR 750200 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: IDR 750200 (one-way), (up to 13 years old) - Rollaway bed fee: IDR 1000000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transport to and from this property Children under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision ### Property is also known as Keraton Keraton Luxury Collection Keraton Luxury Collection Hotel Keraton Plaza Luxury Collection Hotel Jakarta Keraton Plaza Luxury Collection Jakarta Keraton Plaza Luxury Collection Hotel Keraton Plaza Luxury Collection Keraton at The Plaza a Luxury Collection Hotel Jakarta Keraton Plaza Collection Keraton at The Plaza a Luxury Collection Hotel Jakarta Keraton at The Plaza, The Unbound Collection by Hyatt Hotel Keraton at The Plaza, The Unbound Collection by Hyatt Jakarta ## Frequently asked questions ### Does Keraton at The Plaza, The Unbound Collection by Hyatt have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 8:00 PM. ### How much does it cost to stay at Keraton at The Plaza, The Unbound Collection by Hyatt? > As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Keraton at The Plaza, The Unbound Collection by Hyatt on 30 Nov 2025 start from £181.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Jakarta-Hotels-Keraton-At-The-Plaza.h4884444.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Keraton at The Plaza, The Unbound Collection by Hyatt pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Keraton at The Plaza, The Unbound Collection by Hyatt? > Self-parking is free at this property. ### What time is check-in at Keraton at The Plaza, The Unbound Collection by Hyatt? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Keraton at The Plaza, The Unbound Collection by Hyatt? > Checkout is at noon. ### Does Keraton at The Plaza, The Unbound Collection by Hyatt provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 750200 per vehicle applies. ### Where is Keraton at The Plaza, The Unbound Collection by Hyatt located? > Located in Central Jakarta, this luxury hotel is within a 10-minute walk of Plaza Indonesia and Grand Indonesia. Thamrin City Shopping Mall and Sarinah Mall are also within 15 minutes. Bundaran HI MRT Station is only a 2-minute walk and Dukuh Atas MRT Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Keraton at The Plaza, The Unbound Collection by Hyatt Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 10 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 86 8 - Good 31 6 - Okay 5 4 - Poor 0 2 - Terrible 3 ### 10/10 Excellent #### Jin Dao 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Jin Dao Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Theresia Olianawati 25 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 👍👍👍 Very recommended place to stay.. both business and leisure since connected to the nice shopping mall👍 ##### Theresia Olianawati Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Maria 12 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, spacious rooms and great service. Direct access to Plaza Indonesia too! Will stay here again ##### Maria Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 1 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel I have ever been! Beautiful hotel with big, modern rooms. And the best of all... floor to ceiling windows! ##### Verified traveller Stayed 6 nights in Aug 2019 ### 10/10 Excellent #### Y 9 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても快適でした。また宿泊したいです。 ##### Y Stayed 1 night in Jan 2020 ### 8/10 Good #### Minas 5 Jan 2020 Liked: Staff & service, property conditions & facilities, room comfort #### Good but needs improvements in room ergonomics. The hotel was well maintained and the stuff very friendly and helpful. The room quality was good, but the functionality and ergonomics very very poor. For example no closet, but only a bar to hang the clothes and space for the luggage underneath. No lighting at all on this space and it was impossible to See and find things inside the luggage. Many issues also with lighting in the bathroom. ##### Minas Stayed 2 nights in Jan 2020 ### 6/10 Okay #### James 9 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good, but not good enough First of all let’s talk about he positives. The hotel is really beautiful, the room (I had a corner suite) is spectacular and the location is terrific. But this wasn’t a perfect stay. There was an issue with the booking that wasn’t resolved until the next day. No guest should be waiting overnight for resolution to an issue (that was clearly their problem) and the staff were very quick to blame my ignorance for the issue, which wasn’t the case at all. Also, the food is average. It’s almost universally tasteless (lack of seasoning) and the meat they use isn’t the best. It’s a good hotel, but I wouldn’t return. There are better in Jakarta. ##### James Stayed 2 nights in Dec 2019 ### 8/10 Good #### BKA, Miami 21 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the more luxurious hotels in Central Jakarta. Nice location. Superb Breakfast. Great staff. The only downfall was our phone in the room was not working even after we notified staff and the engineer came and repaired it. It still have to be repaired again. However great hotel ##### BKA Stayed 4 nights in Jul 2019 ### 10/10 Excellent #### Manny 10 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, we enjoyed the stay. Neat room, breakfast was great, nice staff ##### Manny Stayed 4 nights in Jul 2019 ### 10/10 Excellent #### Parwanto 15 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing Hotel ##### Parwanto Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Verified traveller 24 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful ##### Verified traveller Stayed 2 nights in May 2019 ### 10/10 Excellent #### Caio 9 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### An incredible lodging and cooking experience I stayed at Keraton at The Plaza in Jakarta for three nights. Already on arrival, you can see that it is an elite hotel that is specially designed for a distinguished group of people. Check-in is personal. The keys are delivered in a leather wallet. In the first night, I had dinner at "La Moda" at Plaza Shopping, and I had a distinct pleasure to eat amazingly delicious Lobster rice. In the following day, the lunch was Lamb Rack at "The Executive club lounge" at 5th floor. The meat was carefully baked to the point I ordered, and the taste was perfect. The "Executive club lounge" also offers Asian and Western options for breakfast and I chose the Mie Goreng which is a typical dish. Nasi goreng is a unique option for in-room dining. For those who like excellent service and stylish environment, I recommend dinner at "Bengawan" on the 7th floor. The Tasmanian salmon was delicious. Don't forget to try Tapas at Keraton lounge. The SPA on the 6th floor offers good treatment options. I chose a 1h45m massage which was so relaxing that I did not even see the time pass. I recommend the hotel, its elite facilities and its excellent restaurants with absolute certainty and I hope to return soon to try the other dishes. ##### Caio Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 6 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 総合的には快適環境でコスパも良かったが、バスタブからの水漏れが２日間連続発生し修理となったことが残念でした。お詫びにはチョコレートの提供を受けました。 また浴室の木のドアの立て付けが悪く、開けにくく、きちんと閉まらなかった。 ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Katharine 29 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The renovations should not be during working hours The hotel is quite luxury😍. The staffs are very friendly . Polite. Good services . My family members are very happy . And I will stay there again✔️ ##### Katharine Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 18 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 만족스러운 호텔, 적극 추천!!! 중심지에 있어 주변 쇼핑, 관광지로 이동이 편리함. 조식이 만족스러움. (아침메뉴 별도 선택 가능) ##### Verified traveller Stayed 1 night in Feb 2019 ### 8/10 Good #### Verified traveller 16 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good service very good service and location. ##### Verified traveller Stayed 1 night in Feb 2019 ### 8/10 Good #### Bao Chung 24 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 卧室的燈控制很不順暢,其他不錯 ##### Bao Chung Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Juta 23 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I only stay for 1 night for out Anniversary, 1st the gave us room facing the construction so later on i ask them if it possible to change room, and they move us to a better view room..with the help of the manager Mr. Alan (if i’m not mistaken). Our butler ms. Ruri also help me made a reservation for our dinner, and when they found out i’m on my wedding anniversary.. they also gave us a small tiramisu cake to the room..and the breakfast was superb, they also have a la carte menu for us to order beside the buffet, the menu it self different from what we have on buffet.. my husband had a lobster benedict for breakfast and it was so delicious made by chef candra.. we also serve by the helpful mr shekyu that made our breakfast very enjoyable.. fells like we have our own butler ... definitely will be back again.. with the kids .. thank You Hotel Keraton.. keep up the good work ##### Juta Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Verified traveller 16 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel Very nice recepsionis Luxry hotel. ##### Verified traveller Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Ben 2 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good Location. Staff were all very fast, helpful, and courteous. Toiletries by Byredo was great. There's a Bose sound system in the room which can go pretty loud. TV quality was not very good though. ##### Ben Stayed 2 nights in Dec 2018 ### 8/10 Good #### yohan, jakarta 31 Dec 2018 Liked: Cleanliness, staff & service, room comfort #### 만족 만족스러웠음 ##### yohan Stayed 1 night in Dec 2018 ### 8/10 Good #### Chia Huang 25 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort elegant and luxurious hotel,very convenient to nearby shopping mall ##### Chia Huang Stayed 2 nights in Jul 2018 ### 2/10 Terrible #### Verified traveller 28 Nov 2018 Liked: Staff & service Disliked: Property conditions & facilities Had to change room 3 times, once the airconditioning not working otger included noise and mosquitos inside the room. Not acceptable for a 5 star. ##### Verified traveller Stayed 6 nights in Nov 2018 ### 10/10 Excellent #### Jun, ジャカルタ 24 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort お風呂の浴槽が汚かった ##### Jun Stayed 1 night in Nov 2018 ### 8/10 Good #### Alexandre 16 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 100% POSITIVE All the staff are extremely friendly and helpful. From Room service, check-in/out, Breakfast and Spa, I really have no complaints at all and strongly recommend you to stay in this hotel. Just an improvement: the bathroom's floor is wet very easily because of the shower, so be careful. ##### Alexandre Stayed 1 night in Nov 2018 ## Expedia's Latest Trends ### Hotels > [Aparthotel Rakowicka Residence](https://www.expedia.co.uk/Krakow-Hotels-Aparthotel-Rakowicka-Residence.h29292887.Hotel-Information) > > [Park Hotel Junior](https://www.expedia.co.uk/Venice-Hotels-Park-Hotel-Junior.h692410.Hotel-Information) > > [Hotels in Hythe](https://www.expedia.co.uk/Hythe-Hotels.d6125404.Travel-Guide-Hotels) > > [Aparthotels Paris](https://www.expedia.co.uk/Paris-Apart-Hotels.d179898-aaApartHotels.Travel-Guide-Accommodation) > > [Hotels with Parking in Greenwich](https://www.expedia.co.uk/Greenwich-London-Hotels-Hotel-With-Parking.0-n5827-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Villas Lyon](https://www.expedia.co.uk/Lyon-Villas.d6180797-aaVillas.Travel-Guide-Accommodation) > > [BrewDog Kennels Aberdeen](https://www.expedia.co.uk/Aberdeen-Hotels-BrewDog-Kennels-Aberdeen.h45663402.Hotel-Information) > > [Eden Hotel by Maistra Collection](https://www.expedia.co.uk/Rovinj-Hotels-Maistra-Eden-Hotel-Rovinj.h1504268.Hotel-Information) > > [Capsule Hotels Europe](https://www.expedia.co.uk/Europe-Capsule-Hotels.d6022967-aaCapsuleHotels.Travel-Guide-Accommodation) > > [Royal Golf Hotel](https://www.expedia.co.uk/Dornoch-Hotels-Royal-Golf-Hotel.h66167.Hotel-Information) > > [Monumental Movieland Hotel Orlando](https://www.expedia.co.uk/Orlando-Hotels-Monumental-Movieland-Hotel-Orlando.h470869.Hotel-Information) > > [Hotels in Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels.d6131595.Travel-Guide-Hotels) > > [4 Star Hotels in Sea Palling](https://www.expedia.co.uk/4Star-Sea-Palling-Hotels.s40-0-d3000009945.Travel-Guide-Filter-Hotels) > > [SACO Cardiff – Cathedral Road](https://www.expedia.co.uk/Cardiff-Hotels-SACO-Cardiff-Cathedral-Road.h11768736.Hotel-Information) > > [Hotel Versey Chicago Lincoln Park](https://www.expedia.co.uk/Chicago-Hotels-Hotel-Versey-Chicago-Lincoln-Park.h22993.Hotel-Information) > > [Hotels in Gran Canaria](https://www.expedia.co.uk/Gran-Canaria-Hotels.d6047134.Travel-Guide-Hotels) > > [Sueno Hotels Deluxe Belek - All Inclusive](https://www.expedia.co.uk/Belek-Hotels-Sueno-Hotels-Deluxe-Belek-All-Inclusive.h10580023.Hotel-Information) ### Flights > [Flights from Stroud (GLO) to Forest (GCI)](https://www.expedia.co.uk/lp/flights/glo/gci/gloucester-to-guernsey) > > [Flights from Tuban (DPS) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/dps/syd/denpasar-to-sydney) > > [Flights from Derby (EMA) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/ema/cgn/east-midlands-to-cologne) > > [Flights from Elche (ALC) to Sant Josep de sa Talaia (IBZ)](https://www.expedia.co.uk/lp/flights/alc/ibz/alicante-to-ibiza) ### Cars > [Van Car Hire in Eastbourne](https://www.expedia.co.uk/Van-Car-Rentals-In-Eastbourne.d4629-tVan.Car-Rental-Guide-Class) > > [Hertz Car Rentals In Dublin](https://www.expedia.co.uk/Hertz-Car-Rentals-In-Dublin.d4347204-c40.Car-Rental-Guide-Suppliers) > > [Car hire in Reigate](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Reigate.d5665.Car-Hire-Guide) ### Packages > [Sarti Holidays](https://www.expedia.co.uk/Sarti.d6131874.Holidays-City-Breaks) > > [Southampton Holidays](https://www.expedia.co.uk/Southampton.d3245.Holidays-City-Breaks) > > [Cadbury World](https://www.expedia.co.uk/Cadbury-World-Bournville.d6084075.Attraction) ### General > [Visit Contin](https://www.expedia.co.uk/Contin.dx180634) > > [Visit St. Ann's Chapel](https://www.expedia.co.uk/St-Anns-Chapel.dx553248622891804911)