Title: JHL Solitaire Gading Serpong Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JHL Solitaire Gading Serpong Luxury hotel connected to the convention centre in Gading Serpong with 4 restaurants ![Front of property – evening/night](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/1b45ae3e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/c09773fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s area](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/c20b56b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/d286d17a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Club Twin Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/w1907h1323x13y0-534c56c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JHL Solitaire Gading Serpong blends Indonesian charm with modern comfort for a luxurious retreat. Guests relax in the garden or visit the onsite spa for aromatherapy. The property has four restaurants serving international cuisine for breakfast, lunch, and dinner. VIP Access 8.4 Very good ## Popular amenities - - Pool - Bar - Parking available - Room service - 24/7 front desk £99 includes taxes & fees 6 Nov - 7 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=27199187&PinnedHotelID=27199187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=27199187&PinnedHotelID=27199187&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=27199187&PinnedHotelID=27199187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=27199187&PinnedHotelID=27199187&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=27199187&PinnedHotelID=27199187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=27199187&PinnedHotelID=27199187&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=27199187&PinnedHotelID=27199187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=27199187&PinnedHotelID=27199187&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Room amenity](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/d992748b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LED TV Hairdryer Bidet Separate bath and shower Bathrobes Private bathroom - 377 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite King Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/c2c1d40b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite King Room ### Highlights Soundproofed Air conditioning LED TV Hairdryer Bidet Separate bath and shower Bathrobes Private bathroom - 484 sq ft - Sleeps 2 - 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/d992748b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Club King Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LED TV Hairdryer Bidet Separate bath and shower Bathrobes Private bathroom - 409 sq ft - Sleeps 2 - 1 King Bed ![Executive Suite King Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/da14cb4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite King Room ### Highlights Soundproofed Air conditioning LED TV Hairdryer Bidet Separate bath and shower Bathrobes Private bathroom - 603 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/1e4e1ad2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LED TV Hairdryer Bidet Separate bath and shower Bathrobes Private bathroom - 377 sq ft - Sleeps 2 - 2 Single Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/aa42dc26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Twin Room ### Highlights Soundproofed Air conditioning LED TV Hairdryer Bidet Separate bath and shower Bathrobes Private bathroom - 484 sq ft - Sleeps 2 - 2 Single Beds ![Executive Club Twin Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/w1907h1323x13y0-534c56c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Club Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning LED TV Hairdryer Bidet Separate bath and shower Bathrobes Private bathroom - 409 sq ft - Sleeps 2 - 2 Single Beds ![Executive Suite Twin Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27200000/27199200/27199187/d2dffe9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Twin Room ### Highlights Soundproofed Air conditioning LED TV Hairdryer Bidet Separate bath and shower Bathrobes Private bathroom - 603 sq ft - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/68000000/67200000/67196500/67196407/b82524c9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Langham, Jakarta Sudirman Central Business District - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 131 reviews £153 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Jakarta-Hotels-The-Langham.h67196407.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=b2716312-73e6-4ffe-9e1f-ecb7754f6933&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/100000000/99500000/99500000/99499984/595a5dd7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL Serviced Suites Jakarta Central Jakarta - 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Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 124 reviews £211 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Jakarta-Hotels-Keraton-At-The-Plaza.h4884444.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=b2716312-73e6-4ffe-9e1f-ecb7754f6933&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-JHL-Solitaire-Gading-Serpong.h27199187.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-JHL-Solitaire-Gading-Serpong.h27199187.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.24552%2C106.62722&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0bBuc_9kEiDDIAaTqSwqet5OFwc=) Jl. Gading Serpong Boulevard Barat, Blok. S No. 5, Gading Serpong, Banten, 15810 #### What's nearby - Summarecon Mall Serpong - 3 min walk - 0.2 miles - Indonesia Convention Exhibition - 2 min drive - 1.6 miles - University Multimedia Nusantara - 2 min drive - 1.6 miles - QBig BSD City - 6 min drive - 3.1 miles - Aeon Mall BSD City - 9 min drive - 4.8 miles #### Getting around - Tangerang Station - 10 min drive - Jakarta (CGK-Soekarno-Hatta Intl.) - 38 min drive #### Restaurants - ‪Sushi Maru - ‬1 min walk - ‪Bubur Ayam Tatang - ‬7 min walk - ‪Angke Restaurant - ‬6 min walk - ‪Warung Ce - ‬7 min walk - ‪Ivegan Pizza - ‬7 min walk ## About this property ### JHL Solitaire Gading Serpong Luxury family-friendly hotel near Summarecon Mall Serpong Located close to Indonesia Convention Exhibition and University Multimedia Nusantara, JHL Solitaire Gading Serpong provides a coffee shop/cafe, a garden and a playground. Indulge in a manicure/pedicure, a body treatment and a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services. You'll also find perks such as: - An outdoor pool and a children's pool - Free self-parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station - A children's club (surcharge), luggage storage and concierge services Room features All 141 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. More amenities include: - Separate baths/showers, bidets and free toiletries - LED TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/74000000/73530000/73523500/73523418/127c415b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Episode Gading Serpong Gading Serpong - Pool - Spa - Kids pool - Parking included 8.6 Excellent 49 reviews £62 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=73523418&PinnedHotelID=73523418&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4250000/4249100/4249005/84a72c7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atria Hotel Gading Serpong Gading Serpong - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 169 reviews £43 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=4249005&PinnedHotelID=4249005&HadPinnedHotel=true®ionId=-1&adults=2) ![Ballroom](https://images.trvl-media.com/lodging/103000000/102750000/102747200/102747136/5b7b4e50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tentrem Jakarta South Tangerang - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 79 reviews £46 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=45708469&PinnedHotelID=45708469&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas](https://images.trvl-media.com/lodging/103000000/102910000/102909300/102909297/w3835h2556x5y5-e55bc8d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Jakarta Bintaro Jaya Pondok Aren - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 45 reviews £51 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=102909297&PinnedHotelID=102909297&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/103000000/102960000/102957700/102957605/85e92139.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Jakarta Soekarno Hatta Airport Tangerang - Pool - Free airport shuttle - Kids pool - Free WiFi 9.4 Exceptional 205 reviews £78 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=102957605&PinnedHotelID=102957605&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Free secured, covered self parking on site - Secured valet parking on site (IDR 200,000 per day) ### Food and drink - Daily buffet breakfast available 6:00 AM to 10 AM for a fee: IDR 360,580 for adults and IDR 180,290 for children - 4 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Al Gusto - Le Bleu Cafe - Mandeh - Mangan Restaurant - Royal 8 ### Things to do - Children's club - Children's pool - Full-service spa - Gym - Outdoor pool - Playground - Steam room ### Family friendly - Children's club (surcharge) - Children's pool - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 7 meeting rooms - Business centre ### Outdoors - Barbecue grill - Garden ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Reflexology - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom ### More - 1 building - 16 floors - Ballroom - Banquet hall - Built in 2016 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 360580 for adults and from IDR 180290 for children - Airport shuttle fee: IDR 450000 per person (one-way) - Airport shuttle fee per child: IDR 450000 (one-way) - Valet parking fee: IDR 200000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as JHL Solitaire Gading Serpong D Varee Collection Hotel Legok JHL Solitaire Gading Serpong D Varee Collection Legok JHL Solitaire Gading Serpong D Varee Collection Hotel Tangerang JHL Solitaire Gading Serpong D Varee Collection Hotel JHL Solitaire Gading Serpong D Varee Collection Tangerang JHL Solitaire Gading Serpong D Varee Collection Hotel Tangerang JHL Solitaire Gading Serpong D Varee Collection Hotel JHL Solitaire Gading Serpong a D Varee Collection Tangerang Hotel JHL Solitaire Gading Serpong a D Varee Collection JHL Solitaire Gading Serpong D Varee Collection Tangerang JHL Solitaire Gading Serpong D Varee Collection Hotel JHL Solitaire Gading Serpong a D Varee Collection JHL Solitaire Gading Serpong a D Varee Collection Tangerang JHL Solitaire Gading Serpong Hotel JHL Solitaire Gading Serpong Gading Serpong JHL Solitaire Gading Serpong Hotel Gading Serpong JHL Solitaire Gading Serpong a D Varee Collection ## Frequently asked questions ### Does JHL Solitaire Gading Serpong have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 6:00 PM. ### How much does it cost to stay at JHL Solitaire Gading Serpong? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at JHL Solitaire Gading Serpong on 6 Nov 2025 start from £99.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Jakarta-Hotels-JHL-Solitaire-Gading-Serpong.h27199187.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is JHL Solitaire Gading Serpong pet-friendly? > No, pets are not allowed at this property. ### How much is parking at JHL Solitaire Gading Serpong? > Self-parking is free at this property. ### What time is check-in at JHL Solitaire Gading Serpong? > Check-in start time: 2 PM; check-in end time: anytime. ### What time is check-out at JHL Solitaire Gading Serpong? > Checkout is at noon. ### Does JHL Solitaire Gading Serpong provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per person applies. ### Where is JHL Solitaire Gading Serpong located? > This family-friendly Gading Serpong hotel is located near the airport, within 1 mi (2 km) of Summarecon Mall Serpong and Indonesia Convention Exhibition. University Multimedia Nusantara and Siloam Hospital are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JHL Solitaire Gading Serpong Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 35 8 - Good 21 6 - Okay 7 4 - Poor 3 2 - Terrible 4 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 9.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Raymond 26 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had a nice stay. ##### Raymond Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Wendy 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean quiet hotel with excellent breakfast buffet. Amazing spa bathroom with soaker tub and bath salts and bath bomb. Perfect after a long travel day! ##### Wendy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### JING WEI 26 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything is perfect, happy stay. ##### JING WEI Stayed 2 nights in Sep 2022 ### 8/10 Good #### Jens 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a very good hotel. Breakfast was ok but the area did not have an exclusive feeling to it. ##### Jens Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Mehfooz Ali 22 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent stay with great staff. Good hotel at a nice location. It seems this is not a part of Jakarta. ##### Mehfooz Ali Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Sebastian 18 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simply Above and beyond. Everything was super clean, staff was quite profesional and we had the best breakfast ever on a hotel ! Will stay again ##### Sebastian Stayed 1 night in Jan 2024 ### 8/10 Good #### Winli 29 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front office staff were all very friendly especially the lady who checked us in unfortunately I can’t remember the name. Breakfast menu was great but the staffs were not attentive enough, the service used to be excellent before covid but not anymore. ##### Winli ### 10/10 Excellent #### Zongren 1 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is grand and the staff is so friendly and helpful. The rooms are great and it's very clean! I love the bed! It's comfortable it just makes me want to hide under the blanket for a whole day! The Bathtub is big too! The gym, spa and swimming pool is great too! I really enjoyed my time at the hotel and gotten a good rest. And there is so many choice of food for breakfast and it's delicious ! I would definitely come back again in the future. ##### Zongren Stayed 3 nights in Sep 2022 ### 4/10 Poor #### Walter 28 Nov 2023 Five stars for the AMAZING (included) breakfast that went above and beyond and ranks up there with the best breakfasts I've experienced anywhere in the world, BUT honestly I can't give more than one or two stars only for the hotel itself. Our room and stay were relatively comfortable, but the five star experience promised by JHL Solitaire Gading Serpong was absent. The room had visible dirt and stains in the corners, particularly in the bathroom, and room-shakingly loud conference music and announcements that began directly above us at 7.30am interrupting restful sleep and making it nearly intolerable to stay in the room for any amount of time. The television displayed black on all channels until I dug behind it to disconnect and reconnect everything. And then after checkout there was a uniformed employee urinating on the side of the hotel in full view of the front entry. Won't be staying here again. ##### Walter Stayed 1 night in Nov 2023 ### 8/10 Good #### Stefan 24 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities Da Expedia meinen falschen Status (Silber ststt Gold) übermittelt hat wurden die VIP Benefits nicht gewährt. Da ist Expedia nicht zuverlässig und man hat Diskusiionen mit dem Hotel. Brazucht keiner. Frühstück toll, aber der Service köbbte besser sein, viele Bereiche leer, keine Gläser etc. verfügbar ##### Stefan Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Verified traveller 21 Nov 2024 Liked: Cleanliness, staff & service #### 5성급 좋은 시설이지만 역대 호텔 중에 최악의 방음 수준 해외영업을 10년 가까이 하며 해외 호텔에 수십번 투숙해보았는데 방음 수준이 여기가 최악인거 같습니다. 도로쪽에 가까운 방이었던건지, 앞에 큰 도로가 있어서 그런지 모르겠지만 방음이 너무 안 되는 편이어서 새벽까지 오토바이 소리가 너무 잘 들립니다. 처음에 입실했을때, 테이블 위에 귀마개가 있는 것을 봤는데 하루 자보니 왜 구비되어있는지 알 수 있었습니다. 그리고 느린 와이파이.. 셋째날부터 거래처 직원이 들고 다니는 와이파이 기계를 다행히 빌릴 수 있었는데 그것도 느리긴 했지만 호텔 공용 와이파이 보다는 빨랐습니다. IT팀에서 와이 상태를 보고 이상없다 했지만 너무 느립니다. 4박 후, 지금 수라바야 다른 호텔에 와있는데 방음, 와이파이 상태를 비교해보면 확실히 차이가 납니다. 그 외 헬스장이 꽤 컸고 넓은 조식 식당, 아이들 수영장도 있고 로비도 길고 앉을 곳도 많고 스파도 시설이 좋은 것 같고 호텔 외관도 특이해서 밤에 보면 이쁘고 다른 부분은 다 좋은데 방음, 와이파이 상태 때문에 다시 오기는 힘들 것 같습니다. ##### Verified traveller Stayed 4 nights in Nov 2024 ### 8/10 Good #### GY 20 Oct 2024 Liked: Staff & service, room comfort 무료 세탁 서비스가 좋았습니다. 객실 사이즈에 비해 세면대 크기나 위치가 작고 불편했습니다. ![](https://a.travel-assets.com/ugc/hotel-reviews/C3AE0ED8E6CA2B4FD1B52AAF029AF85EFEF972F51729414475404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DDFF37F3D2F067E312C2E1469B5411EA1D847D311729414475170.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4F52DCC202E0E9CB968F500072CCD1043B73B7B81729414475701.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GY Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Nagi 18 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are all amazing, hotel was great ##### Nagi Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Thinh 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall services are good. Free laundry (4 pcs per day) was a nice touch for my room category Executive Suite. Breakfast buffet has nice spread. The Executive Suite is spacious and beautiful. Highly recommend to book ithis room. ##### Thinh Stayed 2 nights in May 2024 ### 8/10 Good #### serena 6 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful, amazing staff, but windows noisy Amazing stay, only issue it’s that the windows are totally allowing the noise of the streets to be heard. It’s difficult to sleep. Not sound proofed at all which is a shame. But the rest the hotel it’s beautiful, staff amazing and so kind and helpful. Spacious and clean. ##### serena Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### heinrich 5 Nov 2023 Liked: Cleanliness, staff & service, amenities Staffs were helpful throughout different departments and attention to details were spectacular. Shoutout to check in staff Widya especially when my credit card have some issues. ##### heinrich Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Henry 19 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very recommended Nice place ##### Henry Stayed 1 night in Dec 2022 ### 4/10 Poor #### Nani 20 Dec 2021 Disliked: Cleanliness, staff & service #### Harga tidak sebanding Tidak sepadan harga dengan kualitasnya. Padahal berbintang 5. Tempat tidur hanya di susun kembali dan mengganti handuk. Meja dan lantai tidak di bersihkan. Air shower juga kurang deras ##### Nani Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Suli 19 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities Pleasant stay at junior suite room. ##### Suli Stayed 1 night in Oct 2021 ### 8/10 Good #### Derek 9 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was good. The address on the webpage took the taxi to another place. ##### Derek Stayed 2 nights in Jan 2020 ### 8/10 Good #### Jens Peter 8 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Traditional style hotel Traditional style hotel with good gym and facilities ##### Jens Peter Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Jill B l 16 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business Traveller's Haven in Gading Serpong This is my second stay in this hotel. Service is excellent and checking in was a breeze. The room is big and clean and the aircon was working really well. I asked for a king size bed but got a super king size bed (two super single joined) Bed was very comfortable and for a person with back problems, the bed did not 'swallow' me up! The only issue which could be looked into was whilst joining the two super single bed, the bed head was not aligned, leaving a gap with the electrical sockets at the back of the centre of the bed!!! The breakfast spread was superb, though I did not have enough time to enjoy and try all the spread!!! Checking out was again a breeze and the staff are really very friendly and helpful. Location of the hotel is excellent and is within reach is you are visiting offices in the BSD area. Getting to the shopping malls is also very convenient. If the hotel can look into the air-conditioning in the lobby as I feel that it is rather hot in the afternoon. Overall I am very pleased with my stay and would highly recommend business travellers visiting the BSD area to stay here!!! ##### Jill B l Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 19 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel nice, clean and staff friendly, breakfast have many choices. But water very smelly when I had shower. ##### Verified traveller Stayed 1 night in Dec 2019 ### 6/10 Okay #### Rachel 31 Oct 2019 Liked: Cleanliness, room comfort #### Where is the sofa..? For a suite room, it should come with sofa so hotel guests can have a seat to talk inside the room. ##### Rachel Stayed 3 nights in Oct 2019 ### 2/10 Terrible #### Diana 29 Sept 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Service is bad ##### Diana Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Grecotel Pallas Athena](https://www.expedia.co.uk/Athens-Hotels-Grecotel-Pallas-Athena.h1137518.Hotel-Information) > > [Sierra Sharm El Sheikh - All-inclusive](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Sierra-Sharm-El-Sheikh-All-Inclusive.h1528626.Hotel-Information) > > [Aldemar Olympian Village](https://www.expedia.co.uk/Pyrgos-Hotels-Aldemar-Olympian-Village-All-Inclusive.h1206866.Hotel-Information) > > [Amaya Hills Kandy](https://www.expedia.co.uk/Kandy-Hotels-Amaya-Hills-Kandy.h1700850.Hotel-Information) > > [Hotels near Rhyd Ddu Path](https://www.expedia.co.uk/Rhyd-Ddu-Path-Hotels.0-l553248634002465040-0.Travel-Guide-Filter-Hotels) > > [Newcastle Arms Hotel](https://www.expedia.co.uk/Coldstream-Hotels-Newcastle-Arms-Hotel.h18244725.Hotel-Information) > > [Cheap Hotels in Ipswich](https://www.expedia.co.uk/Ipswich-Hotels-Budget-Hotels.0-0-d7912-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Mansio Suites Basinghall](https://www.expedia.co.uk/Leeds-Hotels-Mansio-Suites-Basinghall.h16208107.Hotel-Information) > > [B&B Hunstanton](https://www.expedia.co.uk/Hunstanton-Bed-And-Breakfasts.d181025-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Seminole Hard Rock Hotel & Casino Tampa](https://www.expedia.co.uk/Tampa-Hotels-Seminole-Hard-Rock-Hotel-Casino-Tampa.h1044188.Hotel-Information) > > [Anantara Bophut Koh Samui Resort](https://www.expedia.co.uk/Koh-Samui-Hotels-Anantara-Bophut-Koh-Samui-Resort.h1156124.Hotel-Information) > > [The Valentia Cabillers Hotel](https://www.expedia.co.uk/Valencia-Hotels-The-Valentia-Cabillers-Hotel.h15245400.Hotel-Information) > > [Playa Park 1st Floor, Refurbished Modern Apt With WIFI, Close To All Amenities](https://www.expedia.co.uk/Tias-Hotels-Playa-Park-1st-Floor.h18770652.Hotel-Information) > > [Kosta Palace](https://www.expedia.co.uk/Kos-Hotels-Kosta-Palace.h1867054.Hotel-Information) > > [FM7 Resort Hotel Jakarta](https://www.expedia.co.uk/Jakarta-Hotels-FM7-Resort-Hotel-Jakarta.h2817585.Hotel-Information) > > [Hotels in New Cairo](https://www.expedia.co.uk/New-Cairo-Hotels.d6339926.Travel-Guide-Hotels) > > [Hotels in Devizes](https://www.expedia.co.uk/Devizes-Hotels.d182507.Travel-Guide-Hotels) > > [Hotels in Lembongan Island](https://www.expedia.co.uk/Lembongan-Island-Hotels.d6049353.Travel-Guide-Hotels) > > [TravelodgeUK Hotels in Lancaster](https://www.expedia.co.uk/Lancaster-Hotels-Travelodge-UK.0-0-d4673--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels in Galway](https://www.expedia.co.uk/Galway-Hotels.d1409.Travel-Guide-Hotels) > > [Hawksmoor Guest House](https://www.expedia.co.uk/Windermere-Hotels-Hawksmoor-Guest-House.h18267309.Hotel-Information) > > [B&B Newquay](https://www.expedia.co.uk/Newquay-Bed-And-Breakfasts.d2596-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels near Aylesbury Waterside Theatre](https://www.expedia.co.uk/Aylesbury-Waterside-Theatre-Hotels.0-l553248621532491670-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LHR) to Jerez de la Frontera (XRY)](https://www.expedia.co.uk/lp/flights/lhr/xry/london-to-jerez-de-la-frontera) > > [Flights from St. Peter (JER) to Cardiff (CWL)](https://www.expedia.co.uk/lp/flights/jer/cwl/jersey-to-cardiff) > > [Flights from San José (SJO) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/sjo/lgw/san-jose-to-london) ### Packages > [Great Orme Tramway](https://www.expedia.co.uk/Great-Orme-Tramway-Llandudno.d6231510.Attraction) ### General > [Visit Tweedmouth](https://www.expedia.co.uk/Tweedmouth.dx6341495)