Title: Hotel Neo+ Kebayoran Jakarta by ASTON Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Neo+ Kebayoran Jakarta by ASTON Travelers find a perfect blend of relaxation and convenience at this Jakarta hotel, where the outdoor pool, wedding services, and a welcoming bar await. ## Photo gallery for Hotel Neo+ Kebayoran Jakarta by ASTON ![Outdoor pool - Hotel Neo+ Kebayoran Jakarta by ASTON (Jakarta)](https://images.trvl-media.com/lodging/21000000/20050000/20044100/20044050/1f448978.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Neo+ Kebayoran Jakarta by ASTON (Jakarta)](https://images.trvl-media.com/lodging/21000000/20050000/20044100/20044050/fc68cfa4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Neo+ Kebayoran Jakarta by ASTON (Jakarta)](https://images.trvl-media.com/lodging/21000000/20050000/20044100/20044050/5830076f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Hotel Neo+ Kebayoran Jakarta by ASTON (Jakarta)](https://images.trvl-media.com/lodging/21000000/20050000/20044100/20044050/d21e0241.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (IDR 50000 per person) - Hotel Neo+ Kebayoran Jakarta by ASTON (Jakarta)](https://images.trvl-media.com/lodging/21000000/20050000/20044100/20044050/0daba381.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Neo+ Kebayoran Jakarta by ASTON in Kebayoran Lama offers a modern retreat with practical amenities. Guests enjoy a buffet breakfast, outdoor pool, bar, dry cleaning services, and in-room WiFi for a comfortable stay. ## Reviews 7.8 Good ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services £24 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=20044050&PinnedHotelID=20044050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=20044050&PinnedHotelID=20044050&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=20044050&PinnedHotelID=20044050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=20044050&PinnedHotelID=20044050&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=20044050&PinnedHotelID=20044050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=20044050&PinnedHotelID=20044050&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=20044050&PinnedHotelID=20044050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=20044050&PinnedHotelID=20044050&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Room ![Standard Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/21000000/20050000/20044100/20044050/98f6e9dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Rainfall showerhead Private bathroom Hairdryer Electric kettle Coffee/tea maker - 215 sq ft - City view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Standard Room ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/21000000/20050000/20044100/20044050/bb55fc48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available Free minibar items Flat-screen TV Rainfall showerhead Private bathroom Hairdryer Electric kettle - 215 sq ft - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4890000/4884500/4884444/1bea8de7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Keraton at The Plaza, The Unbound Collection by Hyatt Central Jakarta - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 126 reviews £201 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-Keraton-At-The-Plaza.h4884444.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=3286da1d-6c53-4b6a-ada2-9d3a94c6203a&top_cur=GBP) Ad ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18800/18725/24288644_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Jakarta Indonesia Central Jakarta - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 1,000 reviews £79 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Jakarta-Hotels-Pullman-Jakarta-Indonesia.h18725.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=3286da1d-6c53-4b6a-ada2-9d3a94c6203a&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101180000/101178200/101178113/67edc7cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Jakarta Central Jakarta - Pool - All-inclusive - Parking included - Free Wi-Fi 9.4 Exceptional 63 reviews £123 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-Pan-Pacific-Jakarta.h101178113.Hotel-Information?chkin=2025-12-29&chkout=2025-12-30&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=3286da1d-6c53-4b6a-ada2-9d3a94c6203a&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23700/23647/16e30f0d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hyatt Jakarta Central Jakarta - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 443 reviews £141 includes taxes & fees 17 Jan - 18 Jan 2026 [](https://www.expedia.co.uk/Jakarta-Hotels-Grand-Hyatt-Jakarta.h23647.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=3286da1d-6c53-4b6a-ada2-9d3a94c6203a&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78230000/78228000/78227932/e76a5154_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### 25hours Hotel Jakarta The Oddbird Sudirman Central Business District - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 48 reviews £118 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-ASHTA-Residence.h78227932.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=3286da1d-6c53-4b6a-ada2-9d3a94c6203a&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102960000/102957700/102957605/4325615a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Jakarta Soekarno Hatta Airport Tangerang - 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Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 295 reviews £102 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Jakarta-Hotels-Sheraton-Grand-Jakarta-Gandaria-City-Hotel.h12087971.Hotel-Information?chkin=2026-1-10&chkout=2026-1-11&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=3286da1d-6c53-4b6a-ada2-9d3a94c6203a&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99500000/99500000/99499984/4a279d5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL Serviced Suites Jakarta Central Jakarta - Pool - Kitchen - Parking included - Free Wi-Fi 9.4 Exceptional 84 reviews £106 includes taxes & fees 27 Dec - 28 Dec [](https://www.expedia.co.uk/Jakarta-Hotels-Parkroyal-Serviced-Suites-Jakarta.h99499984.Hotel-Information?chkin=2025-12-27&chkout=2025-12-28&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=3286da1d-6c53-4b6a-ada2-9d3a94c6203a&top_cur=GBP) Ad ![Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/68000000/67200000/67196500/67196407/b82524c9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Langham, Jakarta Sudirman Central Business District - Pool - Spa - Kids’ pool - Parking included 9.8 Exceptional 137 reviews £159 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Jakarta-Hotels-The-Langham.h67196407.Hotel-Information?chkin=2026-1-2&chkout=2026-1-3&rm1=a2®ionId=178269&destination=Jakarta (and vicinity)&destType=MARKET&latLong=-6.19445,106.82297&searchId=3286da1d-6c53-4b6a-ada2-9d3a94c6203a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Hotel-Neo-Kebayoran-Jakarta-By-ASTON.h20044050.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Hotel-Neo-Kebayoran-Jakarta-By-ASTON.h20044050.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.23827%2C106.77806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9nKHOyigxmBSLJ1Qo0irRbTjxus=) Jl. Cileduk Raya, No. 35, Kebayoran Lama, RT005/RW002, Jakarta, 12230 #### What's nearby - Gandaria City Mall \- 11 min walk \- 0.6 miles - Rumah Sakit Pusat Pertamina \- 2 min drive \- 1.6 miles - Taman Ayodya \- 3 min drive \- 1.6 miles - Senayan City \- 3 min drive \- 2.0 miles - Bellezza Shopping Arcade \- 3 min drive \- 1.8 miles #### Getting around - ASEAN MRT Station - 4 min drive - Jakarta Kebayoran Station - 8 min walk - Jakarta (HLP-Halim Perdanakusuma Intl.) - 33 min drive #### Restaurants - ‪Neo+ Kebayoran Hotel - ‬1 min walk - ‪CFC Ps. Kebayoran Lama - ‬2 min walk - ‪kebon mangga 3 - ‬7 min walk - ‪Nasi Uduk & Ketupat Sayur Bu MAR - ‬3 min walk - ‪Mc Donald's Cipulir - ‬7 min walk ## About this property ### Hotel Neo+ Kebayoran Jakarta by ASTON Hotel near Blok M Square Consider a stay at Hotel Neo+ Kebayoran Jakarta by ASTON and take advantage of dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk - Luggage storage, smoke-free property and a front desk safe - A lift, meeting rooms and wedding services Room features All 102 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with rainfall showers and hairdryers - 32-inch flat-screen TVs with cable channels - Electric kettles and daily housekeeping ## Similar properties ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/29000000/28960000/28955400/28955351/61320e24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arosa Hotel Jakarta Bintaro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 27 reviews £25 includes taxes & fees 30 Dec - 31 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=28955351&PinnedHotelID=28955351&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22510000/22506200/22506148/f3ba1b04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Horison Ciledug Jakarta - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 22 reviews £28 includes taxes & fees 5 Jan - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 32 reviews £30 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=33319749&PinnedHotelID=33319749&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 50,000 per person - A bar/lounge - A restaurant ### Restaurants on site - Lot 8 lounge - Pendopo ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Meeting rooms ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Air conditioning - Connecting rooms available - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a record of full COVID-19 vaccination Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 50000 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Neo Kebayoran Jakarta Hotel Neo Kebayoran Neo Kebayoran Jakarta Neo Kebayoran Hotel Neo+ Kebayoran Jakarta Neo Kebayoran Jakarta By Aston Hotel Neo+ Kebayoran Jakarta by ASTON Hotel Hotel Neo+ Kebayoran Jakarta by ASTON Jakarta Hotel Neo+ Kebayoran Jakarta by ASTON Hotel Jakarta ## Frequently asked questions ### Does Hotel Neo+ Kebayoran Jakarta by ASTON have a pool? ### How much does it cost to stay at Hotel Neo+ Kebayoran Jakarta by ASTON? ### Is Hotel Neo+ Kebayoran Jakarta by ASTON pet-friendly? ### How much is parking at Hotel Neo+ Kebayoran Jakarta by ASTON? ### What time is check-in at Hotel Neo+ Kebayoran Jakarta by ASTON? ### What time is check-out at Hotel Neo+ Kebayoran Jakarta by ASTON? ### Does Hotel Neo+ Kebayoran Jakarta by ASTON provide a shuttle to the airport? ### Where is Hotel Neo+ Kebayoran Jakarta by ASTON located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Neo+ Kebayoran Jakarta by ASTON Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 5 8 - Good 6 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ## Reviews ### 8/10 Good #### Emmanuel kofi 30 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Repairs to leaking air conditioner was immediately resolved. ##### Emmanuel kofi Stayed 2 nights in Apr 2024 ### 8/10 Good #### Haiko 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Zimmer sind kein Luxus, aber bieten alles Nötige und sind sauber. Das Personal ist hilfsbereit, aber kann nur teilweise Englisch. ##### Haiko Stayed 1 night in Sep 2025 ### 8/10 Good #### Kmsm 2 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities It's clean and neat. Location was not convenient. ##### Kmsm Stayed 2 nights in Aug 2019 ### 4/10 Poor #### Verified traveller 25 Apr 2019 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, amenities The floor was stained and it was not really clean. Have a odour in the room as well. ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Verified traveller 6 Feb 2019 Liked: Cleanliness, staff & service, room comfort #### Baik untuk makan, susah untuk berjalan Tiba pukul 2 petang tetapi kamar masih belum siap. Perlu tunggu 30 minit baru dapat masuk ke kamar. Berdekatan pasar dan Carefour, mudah untuk makan dan membeli barang makan minum di kamar. Tetapi lokasi tak digemari pemandu Grab, susah nak dapatkan Grab. Tapi mudah nak dapat Gocar. ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### WA 9 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prima Prima hotel ##### WA Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Yunita, Surakarta 18 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice new hotel ##### Yunita Stayed 2 nights in Jun 2018 ### 6/10 Okay #### Jackie 26 May 2018 Disliked: Cleanliness, property conditions & facilities #### Will stay here again Location is not the central city however still convenient enouh to the city centre or south jakarta with busway, commuter train, or ojek available at the nearby. Staff at reception, food, housemaid are alright with efficiant customer service but only one thing i was disappointed was room cleaning level was not really well, especially the sink had problems on drainage you cannot use it at all because the older water keep staying in it since long time. Also the bedroom floor was not cleaned, lots of marks after steped with wet duty shoes. The amenities or facilities mentioned on the booking page, more even mentioned on the hotel guidebook in the room, are mostly out of order. You have to buy from neareby shop or bring from your home if you need other amenities than tooth brush nand towels are all set. ##### Jackie Stayed 5 nights in May 2018 ### 8/10 Good #### Syahmeir 2 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Neo+ Kebayoran Icon of Kebayoran If you love shopping then Blok M and Pasar Ciledug then you've made good choice. The distance is near and variety of public transportation i.e. taxi, bajaj and bus ##### Syahmeir ### 10/10 Excellent #### ムロ, ジャカルタ 19 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ガンダリアに近いホテル 従業員がフレンドリーで親切でした。 ブロックMもスナヤンもアクセスしやすいです。 また、機会があれば泊まりたいです。 ##### ムロ Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Alwie 17 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Generally I was impressed with this hotel, however for the receptionist to be more enhanced the service and smile so that the guest could feel welcomed well ##### Alwie Stayed 2 nights in Dec 2017 ### 6/10 Okay #### Arya Satya 1 Dec 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### Misleading amnesties labeling and still charged Despite an "okay" experience. I thoroughly disappointed regarding the policy and accountability of the service. In the room you'll have 4 bottles of water with different size (2 1 litres, and 2 650ml). On it, there will be a label to tells you which is complimentary, and charged. On my stay i saw and took the complementary label on a 1 litre of bottle. Since standard of complimentary is 2 bottles of 650ml, i thought its actually a good idea to just provide with a 1 litres free. If you want to have extra, you gotta pay, as labeled on the rest of the bottles. Now fast forward to check out, when i tried to take my deposit out, they take a portion of my deposit for a bottle i drank. THEY ACTUALLY CHARGED IT. I tried to tell them that they are mistaken since i did open the labeled complimentary one, and they can see it on my room that it was only the complimentary label is NOT on unopened bottle. They tell me they checked and they said even if what i say is true, its still charged. Since i don't have any proof that it was mislabeled when i arrived, they would only suspect me of switching the label if i bring them to my room, which already raided by the housekeeper who i believe already mess it up, and even might have switch it back to cover for their mistake. Such a blantant act of avoiding accountability and still dare to charge them even if its their fault is unfathomable to me and doesn't make any freaking sense. Where's the integrity? ##### Arya Satya Stayed 1 night in Nov 2017 ### 2/10 Terrible #### Verified traveller 9 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 25 nights in Feb 2020 ### 10/10 Excellent #### Mohammad 7 Jan 2020 ##### Mohammad Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller 26 Aug 2018 ##### Verified traveller Stayed 1 night in Aug 2018 ## Expedia's Latest Trends ### Hotels > [Cour du Corbeau Hotel Strasbourg - MGallery Collection](https://www.expedia.co.uk/Strasbourg-Hotels-Hotel-Cour-Du-Corbeau-Strasbourg-MGallery.h2605741.Hotel-Information) > > [Kensington House Aparthotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Kensington-House-Aparthotel.h1990577.Hotel-Information) > > [Hotels in Westlands](https://www.expedia.co.uk/Westlands-Nairobi-Hotels.0-n6345032-0.Travel-Guide-Filter-Hotels) > > [The Balerno Inn](https://www.expedia.co.uk/Edinburgh-Hotels-The-Balerno-Inn.h41970405.Hotel-Information) > > [Ice Apartments Reykjavik by Heimaleiga](https://www.expedia.co.uk/Reykjavik-Hotels-Ice-Apartments-Reykjavik.h13339542.Hotel-Information) > > [TravelodgeUK Hotels in Newquay](https://www.expedia.co.uk/Newquay-Hotels-Travelodge-UK.0-0-d2596--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels in Chicago](https://www.expedia.co.uk/Chicago-Hotels.d178248.Travel-Guide-Hotels) > > [Hotels in London](https://www.expedia.co.uk/London-City-Airport-Hotels.0-aLCY-0.Travel-Guide-Filter-Hotels) > > [Hotels in Avoriaz](https://www.expedia.co.uk/Avoriaz-Hotels.d6023710.Travel-Guide-Hotels) > > [Hellidon Lakes Golf & Spa Hotel](https://www.expedia.co.uk/Daventry-Hotels-Hellidon-Lakes-Golf-Spa-Hotel.h581008.Hotel-Information) > > [Hotels in Hythe](https://www.expedia.co.uk/Hythe-Hotels.d6125404.Travel-Guide-Hotels) > > [Hotels near High Barnet Underground Station](https://www.expedia.co.uk/High-Barnet-Underground-Station-Hotels.d6146195.Travel-Guide-Hotels) > > [The Lucerne Hotel](https://www.expedia.co.uk/New-York-Hotels-The-Lucerne-Hotel.h41203.Hotel-Information) > > [Kimpton Charlotte Square by IHG](https://www.expedia.co.uk/Edinburgh-Hotels-Kimpton-Charlotte-Square-Hotel.h571654.Hotel-Information) > > [Hotels with Parking in Anfield](https://www.expedia.co.uk/Anfield-Liverpool-Hotels-Hotel-With-Parking.0-n6336701-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Grand Mercure Jakarta Harmoni](https://www.expedia.co.uk/Jakarta-Hotels-Grand-Mercure-Jakarta-Harmoni.h5455929.Hotel-Information) > > [Caravan Parks Warrington](https://www.expedia.co.uk/Warrington-Caravan-Parks.d5462-aaCaravanParks.Travel-Guide-Accommodation) ### Flights > [Flights from Buenos Aires (EZE) to Puerto Iguazú (IGR)](https://www.expedia.co.uk/lp/flights/eze/igr/buenos-aires-to-iguazu) > > [Flights from Nairobi (NBO) to Dubai (DXB)](https://www.expedia.co.uk/lp/flights/nbo/dxb/nairobi-to-dubai) > > [Flights from Bishop's Stortford (STN) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/stn/ncl/london-to-newcastle) ### Cars ### Activities > [Things to do in Hannover](https://www.expedia.co.uk/Things-To-Do-In-Hannover.d6050602.Travel-Guide-Activities) ### Packages > [Sunningdale Golf Club](https://www.expedia.co.uk/Sunningdale-Golf-Club-Ascot.d6170209.Attraction) ### Holiday Rentals ---