Title: Hotel Kristal Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1704&destination=Jakarta%2C+Special+Capital+Region+of+Jakarta%2C+Indonesia&selected=11116258&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kristal Hotel Kristal invites travelers to enjoy scuba diving adventures or poolside relaxation, just a short distance from Ragunan Zoo and Blok M Square ## Photo gallery for Hotel Kristal ![Outdoor pool - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/f6709d9d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/6ebce6f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/10fc7ceb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (IDR 211750 per person) - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/de1cd542.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Kristal (Jakarta)](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/ffaa54aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This welcoming retreat features a poolside bar and international dishes at The Kafe. Guests can book spa treatments like body scrubs or join snorkeling excursions. The hotel offers free in-room WiFi, and families appreciate the playground and available childcare services. ## Reviews 8.2 Very good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £32 includes taxes & fees 19 Mar - 20 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=11116258&PinnedHotelID=11116258&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed 2 beds Showing 27 of 27 rooms ### View all photos for 3 Bedroom Deluxe ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/b86d50ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Deluxe - Sleeps 4 ### View all photos for Studio Suite ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/c11faeb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 7.4 Good 12 reviews - 431 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Two Bedrooms Deluxe ![Two Bedrooms Deluxe | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/751fb7ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedrooms Deluxe 8.0 Very good 1 review - 990 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Single Bed OR 1 Double Bed and 2 Single Beds ### View all photos for Three Bedroom Deluxe ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/13ab856f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Deluxe 10.0 Exceptional 1 review - 1292 sq ft - 3 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Single Bed ### View all photos for Two Bedrooms Superior ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/6030d0c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedrooms Superior - 990 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Large Single Bed ### View all photos for Three Bedrooms Superior ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/dd4caa8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedrooms Superior - 1292 sq ft - 3 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Single Bed ### View all photos for 3 Bedroom Suite ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/0f6c3c85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Suite - Sleeps 4 ### View all photos for 2 Bedroom Deluxe ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/c377aedc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Deluxe - Sleeps 2 ### View all photos for Studio Suite ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/7fa4553f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite - Sleeps 2 ### View all photos for Studio Suite, 1 Single Bed ![Studio Suite, 1 Single Bed | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/cf68470f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Single Bed 8.0 Very good 1 review - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Deluxe Apartment, 3 Bedrooms (Twin Bed) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/f0aa988c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms (Twin Bed) - 3 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Single Bed ### View all photos for Superior Suite, 3 Bedrooms (Twin Bed) ![Superior Suite, 3 Bedrooms (Twin Bed) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/03899470.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 3 Bedrooms (Twin Bed) - 3 bedrooms - Sleeps 5 - 1 King Bed, 1 Queen Bed and 1 Single Bed ### View all photos for Deluxe Suite, 2 Bedrooms (Twin Bed) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/f0aa988c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms (Twin Bed) - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Single Bed ### View all photos for 2 Bedroom Suite ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/9c90301f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite - Sleeps 2 ### View all photos for Studio Twin Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/dde34064.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Twin Bed - Sleeps 2 ### View all photos for 3 Bedroom Deluxe Twin ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/5fae0f01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Deluxe Twin - Sleeps 5 ### View all photos for 2 Bedroom Deluxe Twin ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/1aa0d549.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Deluxe Twin - Sleeps 2 ### View all photos for Studio Room With Pool View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/7fa4553f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room With Pool View - Sleeps 2 ### View all photos for Studio Room With Garden View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/4fe8488c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Room With Garden View - Sleeps 2 ### View all photos for 2 Bedroom Suite With Garden View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/9c90301f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite With Garden View - Sleeps 2 ### View all photos for 3 Bedroom Deluxe With Street Garden View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/0dd4efd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Deluxe With Street Garden View - Sleeps 2 ### View all photos for 2 Bedroom Suite With Pool View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/9c90301f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Suite With Pool View - Sleeps 2 ### View all photos for 3 Bedroom Suite With Garden View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/2a6b274c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Suite With Garden View - Sleeps 2 ### View all photos for 2 Bedroom Deluxe With Pool View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/4ef99f7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Deluxe With Pool View - Sleeps 2 ### View all photos for 2 Bedroom Deluxe With Garden View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/b66630b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Deluxe With Garden View - Sleeps 2 ### View all photos for 3 Bedroom Deluxe With Pool View ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/0dd4efd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Deluxe With Pool View - Sleeps 2 ### View all photos for Two Bedroom Superior Room ![32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/12000000/11120000/11116300/11116258/4a023400.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Superior Room - Sleeps 4 ## You may also like Ad ![Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102910000/102909300/102909297/00e0447a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Jakarta Bintaro Jaya Pondok Aren - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Hotel-Kristal.h11116258.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Hotel-Kristal.h11116258.Hotel-Information) ## About the area Located in Cilandak, a neighbourhood in Jakarta, Hotel Kristal is in a shopping district and near a metro station. Pondok Indah Mall and Blok M Square are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ragunan Zoo and Kidzania. Travelling with kids? Don't miss Taman Mini Indonesia Indah. [Visit our Jakarta travel guide](https://www.expedia.co.uk/Jakarta.dx178269) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.28355%2C106.79090&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GXnStBNrFfRoCG-nWLIDj4qLru0=) Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430 ### What's nearby - Cilandak Town Square 17 min walk \- 0.9 miles - Nusantara Eye Clinic 19 min walk \- 1.0 mile - Mayapada Hospital South Jakarta 3 min drive \- 1.4 miles - Pondok Indah Mall 5 min drive \- 1.6 miles - Pondok Indah Golf and Country Club 5 min drive \- 1.3 miles ### Getting around - Pondok Betung Station 6 min drive - Cipete Raya MRT Station 15 min walk - Jakarta (CGK-Soekarno-Hatta Intl.) 48 min drive ### Restaurants - Starbucks 2 min walk - Sliced Pizzeria 2 min walk - Fatburger 2 min walk - Lovester Shack 4 min walk - Bakmi Berdikari 4 3 min walk ## About this property ### Hotel Kristal Upscale family-friendly hotel near Pondok Indah Mall Located close to Blok M Square and Ragunan Zoo, Hotel Kristal provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage, a facial or a body treatment at Life Spa, the on-site spa. The on-site international cuisine restaurant, The Kafe, offers breakfast, lunch, dinner and pool views. Enjoy the gym, as well as activities, such as scuba diving and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self-parking - Buffet breakfast (surcharge), an outdoor tennis court and airport pick-up service (surcharge) - Supervised childcare (surcharge), concierge services and a computer station Room features All 328 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning. Extra amenities include: - Childcare services and free infant beds - Shower/bath combinations, free toiletries and hairdryers - 32-inch LCD TVs with cable channels - Separate dining areas, fridges and coffee/tea makers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33280000/33270900/33270809/5d7a128a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Casablanca Jakarta Jakarta - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 211 reviews £39 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=33270809&PinnedHotelID=33270809&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/525300/525242/48f24ee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gran Mahakam Jakarta - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 348 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=525242&PinnedHotelID=525242&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/16000000/15520000/15517600/15517556/8b6cb480.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Residence Simatupang - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport pick-up shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 211,750 for adults and IDR 150,000 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Satu Lagi Bar - The Deli - The Kafe ### Things to do - Billiards/pool table - Children's pool - Full-service spa - Gym - Outdoor pool - Outdoor tennis court - Playground - Sauna - Scuba diving - Snorkelling ### Family friendly - Children's pool - In-room babysitting - In-room cot - In-room refrigerator - Laundry facilities - Living room - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Separate in-room dining area - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 21 meeting rooms - Business centre - Computer station - Conference centre ### Outdoors - Barbecue grill - Garden - In a regional park - Picnic area - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - In-room massages - Manicures/pedicures - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk ### More - 2 buildings - 9 floors - Banquet hall - Built in 1992 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop-compatible safe - Living room - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 350000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 211750 for adults and from IDR 150000 for children - Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4) - Rollaway bed fee: IDR 350000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 8:00 PM No pets and no service animals are allowed at this property Guests under 15 years old are not allowed in the spa ### Property is also known as Hotel Kristal Jakarta Hotel Kristal Kristal Jakarta Kristal Hotel Jakarta ## Frequently asked questions ### Does Hotel Kristal have a pool? ### How much does it cost to stay at Hotel Kristal? ### Is Hotel Kristal pet-friendly? ### How much is parking at Hotel Kristal? ### What time is check-in at Hotel Kristal? ### What time is check-out at Hotel Kristal? ### Does Hotel Kristal provide a shuttle to the airport? ### Where is Hotel Kristal located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Kristal Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 92 8 - Good 119 6 - Okay 29 4 - Poor 7 2 - Terrible 8 ## Reviews Verified ### 10/10 Excellent #### Lucy 10 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families! ##### Lucy Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Lucy 11 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families! ##### Lucy Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Tien 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place very nice for ghatering with family , friendly staff and helping and good price for buget , convenient to go anywhere . ##### Tien Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Paul 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel with Great Staff Great hotel with great staff. Wasn’t expecting too much for the price but it was perfect for my stay. Good internet, good pool, great breakfast, as good as most 5 star hotels but just a bit older and worn but not worn out. Loved the Satu Lagi bar for getting a drink and dinner. ##### Paul Stayed 5 nights in May 2025 Verified ### 10/10 Excellent #### Mohamed Kotharisa 21 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service & location, friendly Staff ##### Mohamed Kotharisa Stayed 1 night in May 2024 Verified ### 8/10 Good #### Vivian 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything. Good breakfast, big room but there was a wet foot smell in our room ##### Vivian Stayed 6 nights in Jul 2025 Verified ### 10/10 Excellent #### Lucy 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Wonderful Family Stay at Kristal Hotel! We had such an amazing time at Kristal Hotel! From the moment we arrived, the staff made us feel truly welcome and went out of their way to make our family comfortable. The room was spotless, spacious, and well-equipped — perfect for traveling with family. The hotel has a lovely, relaxed atmosphere, and we really appreciated the quiet nights after our busy days exploring. Breakfast was delicious with plenty of choices that everyone in the family enjoyed. The location is also fantastic — close to restaurants, shops, and local attractions, yet peaceful enough for a good rest. Everything was so well taken care of, and we genuinely felt at home. We would absolutely stay here again and highly recommend Kristal Hotel to any family looking for a comfortable and friendly place to stay! As well…. Thank you Hotels.com to make this trip easiest with your help. ##### Lucy Stayed 2 nights in Oct 2025 Verified ### 6/10 Okay #### Roger 27 Jan 2024 Liked: Cleanliness, staff & service, amenities The property was fine, but I remember it 20 years ago. It needs an upgrade. The pool was great. Satu Lagi was also good, but smokey. Glad they had outdoor seating. ##### Roger Stayed 4 nights in Jan 2024 Verified ### 10/10 Excellent #### Emelie Marjorie Joan 22 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I especially love the floor plan. We stayed in the two bedroom, two bathroom. Traveling with my sister having our own space was very nice! I got the bedroom with no TV… she doesn’t watch TV…but her closest was bigger and she would not switch with me! The kitchen, dining room and living room were spacious and we were very happy with this property! ##### Emelie Marjorie Joan Stayed 4 nights in Oct 2023 Verified ### 10/10 Excellent #### Keith 7 Oct 2024 Liked: Cleanliness, staff & service, amenities I’ve stayed at Hotel Kristal many times over the last 15 years. The staff are most friendly and accommodating and the pool and Satu Lagi Bar are great. I will stay there again if in Jakarta. If I could point out anything on the negative side, is the facility needs a facelift. My room, for example, was clean but clearly showed signs of wear and tear. Understandable given that COVID was such a setback to business. Note that WiFi was excellent the entire week I was there. Many thanks to hotel staff for a very pleasant stay. ##### Keith Stayed 7 nights in Sep 2024 Verified ### 10/10 Excellent #### Bogdan 23 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay at this hotel. ##### Bogdan Stayed 4 nights in Apr 2025 Verified ### 10/10 Excellent #### Kyle 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. ##### Kyle Stayed 1 night in Jan 2025 Verified ### 4/10 Poor #### Nome 22 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Pictures do not represent the current state of the hotel. It is an excellent location if attending events at JIS, but it is old and not like the pictures anymore. ##### Nome Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Orie 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities like this hotel never disappointed…👍👍👍 ##### Orie Stayed 2 nights in Jan 2025 Verified ### 8/10 Good #### Sandra 20 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We love Kristal Hotel ##### Sandra Stayed 1 night in Aug 2022 Verified ### 8/10 Good #### Mohamed Kotharisa 23 Nov 2022 Liked: Amenities, property conditions & facilities Close to Town & Shopping & nearby shops & local food. ##### Mohamed Kotharisa Stayed 1 night in Oct 2022 Verified ### 10/10 Excellent #### Mohamed Kotharisa 23 Jun 2025 Liked: Amenities Gd location ##### Mohamed Kotharisa Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Stefano 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Right hotel for business trips ##### Stefano Stayed 1 night in Mar 2023 Verified ### 4/10 Poor #### Lina 20 Sept 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Room very old and doesn’t look like the pictures showed in Expedia. ##### Lina Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Nugroho Arie 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities I came with 3 kids to the hotel for a 3 nights transit in Jakarta. Was surprised there were several kids activity arranged during those days. Kids really enjoyed it. The hotel is also strategically situated close to Pondok Indah Mall and Cilandak Town Square avoiding long traffic jam when having some appointment with friends. ##### Nugroho Arie Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Ian 11 Sept 2022 Liked: Cleanliness, staff & service, amenities Always friendly and helpful staff ##### Ian Stayed 4 nights in Sep 2022 Verified ### 6/10 Okay #### Verified traveller 30 Dec 2024 Liked: Cleanliness, staff & service, room comfort #### Hotel needs some TLC The size of the apartment was fine but it is tired and can use some renovation. ##### Verified traveller Stayed 2 nights in Dec 2024 Verified ### 8/10 Good #### Gautama 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The first Room didn't to my expectations after I mentioned the issues to the reception, they offered to move to a better room which I accepted, the new room was satisfactory and accepted their apology. In the end, everybody is happy. Well done Kristal Hotel staff, certainly will stay there again. Thank you. ##### Gautama Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Nobuaki 2 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### They are kind. I appreciate the staff's response. Thank you for your kindness. ##### Nobuaki Stayed 1 night in Apr 2023 Verified ### 6/10 Okay #### Kevin Sui Kuan 23 Nov 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Old … Huge but seems dated and old . Heard kids playing in corridor late at night , not sure if kids were humans … ##### Kevin Sui Kuan Stayed 1 night in Aug 2022 ### Expedia's Latest Trends ### Hotels > - [Hotels with Pool in Puerto de Pollensa](https://www.expedia.co.uk/Puerto-De-Pollensa-Hotels-Hotels-With-Pool.0-0-d4301-tHotelswithPool.Travel-Guide-Filter-Hotels) > - [Hotels with Balcony in Liverpool City Centre](https://www.expedia.co.uk/Liverpool-City-Centre-Liverpool-Hotels-Hotels-With-Balcony.0-n6336703-0-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > - [Turnau City Aparthotel](https://www.expedia.co.uk/Krakow-Hotels-Turnau-City-Aparthotel.h13479953.Hotel-Information) > - [Hotels in Eid](https://www.expedia.co.uk/Eid-Hotels.d6222954.Travel-Guide-Hotels) > - [Gay-Friendly Hotels in Whitstable](https://www.expedia.co.uk/Whitstable-Hotels-Gay-Friendly-Hotel.0-0-d6048680-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > - [Hotels near Lincolnshire Wildlife Park](https://www.expedia.co.uk/Lincolnshire-Wildlife-Park-Hotels.0-l553248634329486609-0.Travel-Guide-Filter-Hotels) > - [Mariscal V-fincas Benidorm](https://www.expedia.co.uk/Benidorm-Hotels-Apts-Mariscal-Iv-V.h4986433.Hotel-Information) > - [Pet-Friendly Hotels in Harlech](https://www.expedia.co.uk/Harlech-Hotels-Pet-Friendly-Hotel.0-0-d179911-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > - [Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Catalonia-Costa-Mujeres-All-Suites-Spa.h39132531.Hotel-Information) > - [Le Boudoir](https://www.expedia.co.uk/Lectoure-Hotels-Le-Boudoir.h26785263.Hotel-Information) > - [5 Star Hotels in Gangotri](https://www.expedia.co.uk/5Star-Gangotri-Hotels.s50-0-d553248634534885763.Travel-Guide-Filter-Hotels) > - [Lodges Devon](https://www.expedia.co.uk/Devon-Lodges.d6046196-aaLodges.Travel-Guide-Accommodation) > - [Sheraton Grand Jakarta Gandaria City Hotel](https://www.expedia.co.uk/Jakarta-Hotels-Sheraton-Grand-Jakarta-Gandaria-City-Hotel.h12087971.Hotel-Information) > - [Hotels near Aqualand Maspalomas](https://www.expedia.co.uk/Aqualand-Maspalomas-Hotels.0-l6238118-0.Travel-Guide-Filter-Hotels) > - [Wisma Shalom ](https://www.expedia.co.uk/Jakarta-Hotels-Wisma-Shalom.h106754526.Hotel-Information) > - [Armas Life Belek](https://www.expedia.co.uk/Belek-Hotels-FunSun-Life-Belek-All-Inclusive.h22631825.Hotel-Information) ### Flights > - [Flights from Ghobeiry (BEY) to Antalya (AYT)](https://www.expedia.co.uk/lp/flights/bey/ayt/beirut-to-antalya) > - [Flights from Paisley (GLA) to Schiphol (AMS)](https://www.expedia.co.uk/lp/flights/gla/ams/glasgow-to-amsterdam) > - [Flights from Hounslow (LHR) to Townsville (TSV)](https://www.expedia.co.uk/lp/flights/lhr/tsv/london-to-townsville) > - [Jet2 Reus (REU) to Manchester (MAN) flights](https://www.expedia.co.uk/lp/flight-routes/jet2-from-reus-to-manchester/ls/reu/man) ### Cars > - [Car hire in Castlegar](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Castlegar.d6033416.Car-Hire-Guide) ### Activities ### Packages > - [Venice](https://www.expedia.co.uk/lp/theme-holidays/romantic-holidays/179981/Venice) ### Holiday Rentals ### General ---